Stayed for 2 weeks over Easter 2013 and hard to see how holiday could have been better. Some fantastic friendly staff. The bar man (at the lively pool bar) called mohammed was a legend. Does a trick with a glass as he's serving you, pretends to drop it, got me every time, a true gent. The kids loved him and called him Mo Mo (even the 14 year old) and he knew them all by name. Ice cream for the kids most of the day went down very well. The waiters round the pool were great as well, could hardly keep up with the drinks they were bringing!
One of the waiters (Sheba) in the smaller onsite restaurant adopted us and as soon as he saw us enter for breakfast, lunch or evening meal welcomed us, ushered us to a table and was pouring coffee and tea as soon as cups were near empty, great guy (and what a hard worker like most of the staff)
We met the cleaner for our room 1st day (another Monhammed) when we hit a dead end he showed us how to get to where we were heading. He did the most fantastic towel art, really creative and was wonderfully friendly and attentive
The animation team were good too, plenty of football, darts and table tennis, they really tried to get everyone involved and also the people on the front desk, very helpful
In the on site buffet restaurant the choice of food is very good. The pasta chef's will cook something up to your taste (spicey for me) and it is some of the best pasta I've had for years, better than most restaurants in England easy. The egg chef cooks great omlettes to your taste as well at breakfast
The thing with the Egyptian staff is treat them with some respect and they bend over backwards to make your stay special. It's a shame some guests think the staff are there to be barked at
The room was great, junior suite for 5, but we were only there to sleep
Grounds were very well maintained, pools lovely, there is a lively and quiet pool and one for small children and you get free access to the local water park which is great, hundreds of slides, kids loved it (range from 7 to 14) and so did I
As well as 2 on site buffet restaurants (very nice) and a casual a la carte pool restaurant for lunch there are 3 a la carte restaurants (all included in all inclusive for Thomas Cook travellers). My favourite was the Egyptian/ Oriental Restaurant. The Chinese and Italian were fine but (in my opinion) no better than the buffet restaurants
We went on a boat trip and the snorkelling is fantastic, incredible diversity of fish and marine life. There is a small coral reef just off the local beach which also has good marine life and is very accessible. Took a bana boat ride off the beac as well, very nice
All in all, very difficult to fault. Freshly squeed Orange Juice at breakfast would be my only tip for improvement along with boosting the wi fi point - but definitely 5 out of 5.
We will be back
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- Also Known As:
- Iberotel Makadi Saraya Hotel Makadi Bay
- Iberotel Makadi Saraya Bay