Just got back from fun city, trip started out well then went down hill . After hearing they had sacked3/4 off their staff we were concerned about the rest of the holiday and we were right. They started to change the times of the water-park from 7hrs a day to 3hrs and then only one side off the rides open , the tidalwave pool stopped working altogether the crazy river became the lazy river,then they started to close the restaurants till none where open. The food for the kids was poor, none of the kids clubs opened while we were there for the ten days, the attitude off some off the staff left alot to be desired, there were not enough staff on the fairground rides so the kids had to wait while they moved from one ride to the next "oh and you have to pay for the tickets " the connecting hotel serenity beach closed two days after we arrived which meant that the beach facilities were not available. if you are a non-smoker there are no non smoking areas in the hotel. They also turned off all wi-fi. A lot of families were very upset on this holiday from hell
- Official Description (provided by the hotel):
- The Serenity Fun City is a 8-minute walk from the beach and located on the west bank of the Red Sea in the area of Makadi Bay. One of the most striking features is the Theme Park, a unique amusement park in the Red Sea Region, including the Aqua Park with a variety of water slides and pools for all age ranges, Luna park with various games, kids club, children's playgrounds, video games room and 6D cinema.. This Resort offers a main buffet restaurant and 5 a la carte restaurants - Italian, Asian, Sea Food, food court and 4 large bars either in the lobby or at the swimming pools with an aqua park view ... more less
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