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“Overall a good hotel”

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SUNRISE Select Royal Makadi Resort
Ranked #15 of 30 Hotels in Makadi Bay
Reviewed 28 January 2012

Went to the Sunrise Royal for a week in late January, weather was good, sunny about 21-24oC a slight cold wind sometimes, but temperatures dropped raidly when the sun set, so cold at nights . We chose this hotel as it had great reviews and overall it was good and the staff were excellent, most attentive. We flew cattle class on Thomas cook, leg room was worst I had ever experienced. On arriving in Hurghada the airport was a bit hostile with abrupt unfriendly airport staff. After a short transfer of around 30 minutes we arrived at the Sunrise and were warmly greeted, checked in and our bags taken to our room. Our room in block 31 was great, clean, Queen sized bed, A/C, TV, fridge, safe deposit, another bedroom with twin beds, good size bathroom and shower. Couple of things did let it down, such as badly fitting wardrobe doors, dirty net curtain, and leaking shower cubicle which in turn was rotting the skirting. There was a hair dryer but no iron, but a quick call to reception and one was in the room within minutes. Gardens were beautiful and immaculate.
There are 2 levels of all inclusive, normal (which we had as we took a late booking at half the brochure price), and Ultra which also entitles you to use the 7 a la carte restaurants and also gives you 5 branded spirits. We opted to pay for the a la carte meals as we wanted them at 120 Egyptian pounds per person per meal. Asian and Italian were great and mexican and Grill were OK however grill is outside so wrap up warm if you go winter months.
The main buffet restaurant was OK, a bit busy, but your on holiday so whats the rush. Food was always fine, well presented, hygene was excellent, but may not be to everyones taste and could be a bit boring, but saying that we always found something to enjoy.
Biggest let down were the swimming pools, which would be great in the summer, but are freezing in the winter. They do say 2 are heated, however this barely takes the chill off them, and you dont see many braving them in January. Beach was OK, nothing special, sandy with a few rocks. Plenty of free comfortable sun loungers on the beach and around the pools, with bars for a welcome drink. Once again staff were excellent, ordered 2 cokes the first day and next day he brought 2 cokes over and towels were laid out as soon as he saw us coming.
Did not bother much with the entertainment which I understand was a bit lame, but thats just our opinion, some enjoyed it.
To sum up, the hotel was good but not 5 star compared with for example the 4 star last year in Cuba. Numerous people did mention it was one of the best they had stayed in Egypt. Best point was the excellent staff, so reward them for their service. We used US dollars rather than £ coins as they can exchange these, however the hotel only encourages tipping in the communal tip boxes. Bad point was the freezing pools. Would I go again, probably not as there are plenty more places to go. Would I recommend it, yes but dont expect true 5 star.

  • Stayed: January 2012, travelled as a couple
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3  Thank SandDCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,435 - 4,441 of 7,386 reviews

Reviewed 28 January 2012

Just got back from this hotel last night after spending a week there. Well...what can i say? The hotel exceeded our expectations by a mile! A little bit nervous before we come after reading a few reviews but this hotel is amazing. The rooms are fantastic, lots of space, huge bed and georgeous views of the pools from the balcony! Very clean also and the maid was really nice. The pools were so beautiful, big and clean and since the hotel was quiet in january we had most of the pools to ourselves! We went for my birthday and the hotel staff really made it very special, from singing to me, leaving fruit and wine in my room, giving me a birthday cake and filling our double bed with an amazing towel arrangement of swans, love hearts and petals! In terms of the food, everything was so nice. Was never ill once. The a la carte restaurants were unbelievable, steak, asian, italian and mexican were our favs! I recommend you go to mexican if u really like mexican food! Overall, would love to go back and we are hoping to next year. Just one more thing...i recommend you go 'ultra all inclusive' as that includes all the al la cartes and brand name alcohol and they cant be missed!!

  • Stayed: January 2012
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5  Thank Deb2401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2012

We spent 11 relaxing days at the Sunrise Royal Makadi Hotel. We have stayed in Egypt 3 times now and have to say that this is the best hotel by far for amenities and services. The rooms where spacious and exceptionally clean as were all the communal areas.

The staff where exceptionally friendly and Mido from the entertainment (Animation) went out of his way to make you feel at home and comfortable.

We booked with Thomas Cook and did find the rep less helpful than we would expect and did have a few issues with the booking of trips, but of course this was nothing to do with the hotel itself.

We have previously stayed in Sharm where you can leave the grounds of the hotel and visit the local shops, but in Makadi Bay there is nothing outside the handful of hotels. So if you’re looking for the local Bazaars and pubs then I’d recommend Hurghadar itself. (Although you can pay a few euros to get the shuttle bus there.) The hotel does have it’s own shops and club/bar which are open every night. But these can not be heard from your accommodation and unless you’re looking for the club you’d not realise it was there.

All in all we loved our stay and if we are able too, would jump at the chance to stay in this facility again.

  • Stayed: January 2012, travelled as a couple
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Thank DazCoates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2012

Have just spent christmas and new year ot the SMB hotel. Had a problem with our first room which was sorted and the 3 of us being put into another room with 15 minutes. How on earthsomebody can say that the hotel rooms were noisey - the hotel was only half full and not a sound could be heard. Superb choice of a la carte restaraunts though the steak house did get a little chilly and a coat/jumper was needed. Some pools were cool but you had the option of using the heated ones. The gala evenings were fantastic, plenty of food, music and on new years eve, goody bags with party stuff inside. Rooms were spotless and when our daughter was sick in during the night, the night porter arrived within 10 minutes with new bedding. What a guy! All staff that we encountered were very friendly and chatty. Would love to go back again.

Room Tip: Either pay the upgrade for the suites on the front or request block 10 which we found to have rooms...
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  • Stayed: December 2011, travelled with family
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7  Thank Dippyduck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2012

Large bustling hotel, very helpful staff. Our room was acceptable and obviously didnt spend much time in it but I know there are lots of bigger and better ones so fingers crossed when we go back! The only daily aggravation I recall was battling for cutlery in the main restaurant, it's such a large hotel and was fully booked when we went so the waiters just couldnt re-lay the tables quick enough bless them. Food was perfectly acceptable. The morning queues for a la carte were crazy so we didnt manage to eat in them. Huge respect for the hotel photographers - so enthusiastic and great photos - thanks guys! Just booked to return in Feb - cant wait! Sue & Linda x

Room Tip: With such a large hotel we never managed to figure out which blocks would be best but the family roo...
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  • Stayed: July 2011, travelled with friends
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4  Thank lee0562
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2012

This was my 4th time to this hotel, and each time I return the improvements are there for all to see. Not that you can improve on perfection easily. For us this is a spot of luxury which will not suit all but does us. It has every thing you need for a relax, laughter, town shopping, and abit of history. cant wait till our next visit, thank you SRMB :)

Room Tip: Block 10 has interconecting rooms
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  • Stayed: December 2011, travelled as a couple
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5  Thank Holidaybabes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2012

Myself and my girlfriend had a really nice relaxing post xmas week long break at what is, a very good hotel overall. The one thing for us that let it down was the make-shift gym set up in the childrens area which for a regular gym-goer was useless at best, I would hope by now that the full gym is in use.
However, despite this, overall, no other complaints. The food was okay in the buffet, we only frequented 2 of the a-la-carte restaurants and the Mediteranean option was first class, Hawashi rocks! You must try this! Luxor is defintely worth a trip out to as you need to see the real Egypt despite it being a 4 hour coach journey! Would we go back...definitely! It's a 4* standard not 5* but this should be adequate for anyone. Mr Yilmaz, Director of food and beverage's is most attentive and you can see him keeping his staff in check at all times, he often walks round the restaurants and chats with the guests, a very nice touch from what is a senior memeber of staff!
A snorkelling tip, don't bother doing one of the trips being sold by one of the beach boys (trust me, you will encounter these salesman, 20-30 times per day) they are expensive for what they are....take your own snorkel, turn left on the beach and on the hotel's beach next door (Fort Arabesque), there is a fantastic spread of coral with loads of underwater life, as much if not more than in the deep on the £30 trip we were sold!

  • Stayed: January 2012, travelled as a couple
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Thank jonah140873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SUNRISE Select Royal Makadi Resort

Address: Makadi Bay, Makadi Bay, Hurghada 623, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Makadi Bay
#7 Romantic Hotel in Makadi Bay
#8 Spa Hotel in Makadi Bay
#9 On the Beach Hotel in Makadi Bay
#14 Luxury Hotel in Makadi Bay
Price Range: £53 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SUNRISE Select Royal Makadi Resort 5*
Number of rooms: 698
Official Description (provided by the hotel):
Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more   less 
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Also Known As:
Sunrise Royal Makadi Hotel Makadi Bay
Sunrise Makadi Bay
Sunrise Royal Makadi Bay

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