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“Another fantastic stay”

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SUNRISE Select Royal Makadi Resort
Ranked #4 of 30 Hotels in Makadi Bay
Reviewed 2 December 2013

This was our 7th visit to this hotel and again another amazing time was had by all.
My previous reviews (last one dated 10th June) say it all really but I think it is important to post reviews as I know they are read by management and staff and are important to them.
We stayed for 1 week from 22nd Nov with family and friends. As always it is the staff who make this place so great. Special thanks to Mr Hashem and all of his front office staff for looking after us so well and ensuring our stay was special. Any problems, please report them immediately - they will be sorted - rather than moan about things or post bad reviews when you get home. We had a couple of minor issues with a leak in the bathroom and the air con and after reporting them they were fixed within hours.
We missed Saleh at the VIP pool this time (he was in the lobby doing a great job there). However, we were extremely well looked after by the lovely El Gendy - thank you for spoiling us all week.
Thanks also to the fantastic animation team particularly Natalie, John and Kareem who made our evenings fun - night time shuffle-board is a must!
I cannot name every member of staff who made our stay great but they were all amazing from the cleaners and gardners through to the top management - keep it up...we will be back again soon

  • Stayed: November 2013, travelled with family
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1  Thank KooRuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 8 December 2013

Dear KooRuu,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,126 - 3,132 of 7,092 reviews

Reviewed 2 December 2013

This is the most lovely hotel, the people who work there are so friendly and always wanting to please. We stayed in block 10 on the second floor and our room was cleaned immaculately every day by Mohammed who also left us some lovely towel art (a swan and a crocodile).

The food was varied and out of the a la carte restaurants we visited T Bones was our favourite, a big thank you to Ashraf he looked after us so well always asking how the food was. The Mexican restaurant for breakfast of a morning was a pleasure, the staff so friendly and helpful.

A couple of the big pools were freezing cold but there were always beds around lots of other pools so it wasn't a problem. We would of liked to have a bed on the beach but there was no way we were getting up at 5:30am to ensure we had a bed (the beds seemed to be taken up by the Russian clients).

We also have to say a big thank you to Dr Peter Adel who looked after my wife who became ill on holiday, he was so caring and professional and done all he could to help her feel better.

A big hello to the animation team, these guys work so hard to make the holiday enjoyable if you do have a problem believe me it is reported back to their boss and sorted immediately.

Also a big hello to Abdul from the lobby bar (cheers big ears!), this guy was so funny and always remembered the drinks.

Just one thing I would say to the hotel management is that it is okay to tell guests they are wrong sometimes, not all guests act appropriately and need to be told so.

Would we go back - YES DEFINITELY and why not!

Room Tip: Block 10 second floor for a lovely spacious room overlooking one of the pools
  • Stayed: November 2013, travelled as a couple
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1  Thank Daveyliver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 8 December 2013

Dear Daveyliver,

Thank you very much that you have taken some of your precious time to post this charming review.
It is really a pleasure to read it and we are very proud to receive your respected compliments.

The SUNRISE Royal Makadi Team is looking forward to welcoming you again in April and hopes to meet your expectations again.

Please do not hesitate to contact us for any requests. We are happy to assist you!

Sunny regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2013

Today at the December the 1st my son (12 y.o.) and I have came back from Sunrise Makadi Royal hotel and I have to say we had an amazing holiday during a week. I have been to many hotels before and this so far has been one of my favourite ones. From the first moment of check-in to the very end of the stay at the hotel everything was perfect. We felt welcome and spoiled so much. The territory at the hotel was surprisingly large and very clean; the staff was friendly and took care of us on every step of the holiday. I was surprised how big of a variety of activities the animation team offered; many thanks to the animation team who never left us bored during the day, especially. There were so many interesting shows at the evenings as well so for those who are looking for an active and fun holiday we recommend this hotel. The food was very nice and for different cultures, a big variety. Also the weather was beautiful and the room was up to our liking, very clean and cosy, we finally were able to rest properly! Especially my son was happy for the choice of the hotel as he was never bored or left out from the crowd whilst I was able to relax next to the sea catching the sun. We will definitely come back to this place as it made us feel very welcome and warm; the holiday was extremely needed and it turned out even better than we expected!

  • Stayed: November 2013, travelled with family
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Thank Evija M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 8 December 2013

Dear Mrs. Evija M,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2013 via mobile

Great hotel this was our 4th visit and would defiantly return hotel very clean and gardens well maintained. Animation team especially Marley & coco they were fab. Would recommend as a great hotel food fab and all restraint too a high standard Roy n cath

  • Stayed: November 2013
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1  Thank Lkgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 8 December 2013

Dear Lkgh,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2013

As always from the friendly welcome to the farewell we were spoilt and cherished by all the staff at this wonderful resort. From the gardeners, cleaners, bar and restaurant staff to the animation team and management they all make you feel welcome and they really can't do enough to make your stay just perfect for you. The resort itself is clean, well tended and offers everything you could need. Clean swimming pools, beach and great snorkelling. A variety of buffet and a la carte restaurants and bars, gym and spa, tennis, football and a packed assortment of animation activities. However if your thing is to relax by the pool all day you are left in peace to do this as well. I can't wait to go back again.

  • Stayed: November 2013, travelled as a couple
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1  Thank laineee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 8 December 2013

Dear laineee,

Thank you very much that you have taken some of your precious time to post this charming review.
It is really a pleasure to read it and we are very proud to receive your respected compliments.

The SUNRISE Royal Makadi Team is looking forward to welcoming you again and hopes to meet your expectations again.

Please do not hesitate to contact us for any requests. We are happy to assist you!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2013

Thank you to the Sunrise royal makadi team for making our holiday so special, yet again the hotel exceeded our expectations, each and every member of staff from all departments really went out of there way to make our holiday special, I would like to mention them all by name but with in excess of 700 staff members it is possible that I may forget one or two so this message of thanks from Yvonne,Ann and I goes to each and every one of you.

I have posted this message with the best picture I can find of the hotels amazing Animation team (stolen from Natalie Suffield) It is not 100% accurate but it is very very close to the current team as it must be so difficult to get them all in the same place at the same time for a group photo.

These guys will make your holiday they work tirelessly to ensure all guests are entertained day and night so our very special thanks go to.
Osama, Coco, Silvia, Angelika, Lena, Dascha, Kareem, Momo, Meeda,Meezo, Cojo, Lola, Soudany, Zidan, Marley and last but not least John Oss & Natalie

We are already counting the days until our return.

  • Stayed: November 2013, travelled with friends
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1  Thank radleydiamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 8 December 2013

Dear radleydiamond,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

Hi Coco. Linda Walker Here.

What a lovely time we had at the Sun Rise. Every one very friendly and very kind. The meals at the International restaurants were very good. Our room was kept very clean by our "BOY". Every where you went in the hotel was lovely clean. This was our third time to the Sun Rise and we will be returning. We miss the friendly smiles of the Animation Team. The team work very hard but do not put pressure on you to join in. We also enjoyed the SHOWTIMES by the team. We miss Marley, Kaream, COCO, Natalie, John, Momo and Anya. But all the Team are excellent.

All I can say is well done to every one who works at this hotel.

See you all soon I hope.

Room Tip: Our room was in block 10. We were right at the end of it so quite as no one went past us. I also enj...
  • Stayed: November 2013, travelled as a couple
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Thank LONTA2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 8 December 2013

Dear LONTA2013,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SUNRISE Select Royal Makadi Resort

Address: Makadi Bay, Makadi Bay, Hurghada 623, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Makadi Bay
#3 On the Beach Hotel in Makadi Bay
#4 Family Hotel in Makadi Bay
#4 Luxury Hotel in Makadi Bay
#7 Romantic Hotel in Makadi Bay
Price Range: £74 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SUNRISE Select Royal Makadi Resort 5*
Number of rooms: 698
Official Description (provided by the hotel):
Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more   less 
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Also Known As:
Sunrise Royal Makadi Hotel Makadi Bay
Sunrise Makadi Bay
Sunrise Royal Makadi Bay

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