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“Sunrise royal makadi 5th visit”

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SUNRISE Select Royal Makadi Resort
Ranked #7 of 30 Hotels in Makadi Bay
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Sunrise royal makadi 5th visit”
Reviewed 10 December 2013

Well, what can I say everybody said don't go to Egypt! We did not listen and booked.... And we are so glad we didn't listen!!! We arrived back Friday 6th December and we had a wonderful time. From beginning to end and look forward to going back. There are no signs of any trouble, shortages or problems and I think the media has sensationalised the problems for their news programs.
Hashim the reception manager works so hard to accommodate our requests. the reception staff are so efficient and pleasant under sometime difficult busy times especially Sayed....... They have made a number of improvements from free wifi in reception, redecorating a lot of the public areas and improved food and menus. Although they could do to improve or change in the Italian.
The Asian is still the best with kaled and his team are just brilliant. We have 3 brilliant evenings there. I would recommend the tapanyaki even though you have to pay it is inexpensive and quite special.
We were entertained the minute we arrived until the minute we got on the coach. Mizo and Angelika are brilliant members of the animation team. We spent most of the first days on the beach which can prove difficult to find 4 sun beds together without a little furniture moving . If you like a quieter beach go next door. The last few day we we're entertained by Kareem and his magic tricks. Such a lovely educated young man. The whole of the animation team works so hard. And the are all nice bunch of people.
We look forward to our next visit and we thank all the staff of the Sunrise!

Room Tip: Block 11,12,14,15,16 are very central to most thing 17,18,19 for near the beach 10 for family's...
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  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
Thank Jango321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, Guest Relations Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 10 February 2014
Dear Guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (1,149)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Camberley, United Kingdom
1 review
Reviewed 9 December 2013

My husband and I stayed here for the first time end of september. We absolutely loved it. the room was spacious and clean and hubby loved the fact that he could still see english footie on the tele in our room. The animation team were absolutely lovely - if you wanted to be left alone, they left you alone but always tried to include you - they were really great - can't wait to go back and see them. There was much to do if you wanted to, or you could just chill. Food was great - many choices available. Alcoholic drinks available was great, the cocktails were superb. The only little gripe - which was nothing to do with the hotel, was the Pharaoh's course - or deli belly - but am told this happens wherever you go. The pharmacist tried to charge us £30 quid but we queried it with the Thomas Cook Rep, who was also brilliant and got us a refund and we ended up paying a fraction of that. If you have a bad tummy, see either your rep or one of the staff members will go get you antibiotics (which you will need, as apparently our medicines don't work). Will be re-booking to go back in May 2014. One tip, don't bother changing up sterling - the locals would much rather receive english pounds as a tip. Best holiday we have ever had.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Gail S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, Public Relations Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 10 February 2014
Dear Guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
Level 4 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 December 2013

just returned from another 2weeks at this hotel and had a great time yet again, was great to see everyone again. i would also like to say a big thank you to saleh the reception bar guy who was always on hand with a cold drink for us.i would also like to say a BIG thank you to all the animation/entertainment team who really made our holiday special they was always there every day asking if everything is ok and if they could do anything for us so THANK YOU GUYS xx

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank muuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, Guest Relations Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 10 February 2014
Dear Guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colchester, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 December 2013

Overall the holiday was great - lovely hotel, good food, pleasant staff for who nothing is too much trouble. The pools and beach were great and well maintained as was the hotel generally.

The only thing that took the shine off of it for me was Cobra show as "entertainment".
Animals are not there to perform for humans and I found it offensive to watch animals being tormented and being forced to perform out of fear under the guise of entertainment by being put down the trousers of ignorant drunk tourists infront of braying crowds for example.

These snakes are often starved, have their teeth violently yanked out or their mouths painfully sewn shut.The snakes' venom ducts are often pierced with a hot needle, causing their glands to burst.

Snakes only "perform" in an effort to defend themselves – an action which causes them exhaustion and fear.

Most snakes shun human contact and would rather flee than fight. But snakes used in these performances are forced to interact with noisy crowds and are subjected to excessive human contact.

This took the shine off an otherwise fantastic holiday and hotel and I would urge any animal lovers not to go. It is primitive entertainment for the ignorant.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, Guest Relations Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 10 February 2014
Dear Guest

We would like to thank you for choosing SUNRISE Royal Makadi Resort for your holidays in Egypt and we hope that you have enjoyed your stay in our hotel.

Thank you for taking your precious time and giving us your comments. In fact as our valuable guest your opinion is very important for us as it helps us to improve our standards and quality.
Kindly be informed that, there was no Cobra show as "entertainment”. in the resort.
We would like to apologize, if in your case you were disappointed and we will rectify the short false.

Thank you again for your time, and we hope to have the pleasure of welcoming you again in SUNRISE Royal Makadi Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deeside, United Kingdom
1 review
Reviewed 9 December 2013

Just returned from our second visit to this top hotel, from arrival to departure the staff can not do enough to make your stay perfect, our room was kept spotless with clean bedding and towels everyday, the food in all the resturants was fantastic with a wide variety. The main pool bar was a great place to relax and thanks to Mohammed our glasses were never empty. last but not least i have to give a special mention to the animation team ( SPARKLE ) especialy angelika coco natalie keeem and chico, they worked very hard all day to give all guests activities to suit thier needs and a great evening entertainment show ( they also kept us laughing every day from first to last ). we are about to book for next year can not wait to go back.

Room Tip: We had the same room both holidays it is in block 14 it has a veiw over the main complex and swimmin...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sad911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, Guest Relations Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 10 February 2014
Dear Guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level 1 Contributor
2 reviews
Reviewed 9 December 2013

Just got back from 2 weeks in the Sunrise Royal Makadi. Our seventh visit was just as good as our first many years back.

The staff here are fantastic from the gardeners right through to the Managers, and what a nice change to be able to meet the top man just walking around the hotel and taking time out to speak to the guests!!! Doesn't happen in many places.

The food at the hotel is brilliant, the International Restaurant serves several choices of food throughout the day and the Al A Carte Restaurants are all a must to visit, and you can book them as many times as you want during your holiday.

One of the nice things about the hotel is that the animation team are a sort of go between with Customer Services and the Thomas Cook rep.

They are always about the place making sure everyone is ok and that there are no problems.

Anyone who has any kind of problem (and there are not many) just has to speak to one of them and it gets sorted. All of them deserve a mention as they do a fantastic job,

Osama team Leader - Natalie - CoCo - Angelika - Lena - Dasha - Lola - John - Kareem -

Momo. - Ghazal Mizo - Jamaica - Chico - DJ Zidan. - DJ Soudany - Marley

Also a special mention to the Customer Services guys & Gals and the hotel reception they are a great team.

The rooms are all very spacious from the standard room up to the family Suites and are immaculately clean. Linen changed twice a week, towels changed and rooms cleaned daily.

Beach towels are supplied and can be changed daily as many times as you wish.

There are several pools dotted around the complex and during the winter months at least four of them are heated. A must for children is the slide pool, hours of fun.

We took the whole family last October and they liked it so much we are all going back in April, Although we may just have another sneaky couple of weeks on our own again before that as we like the place so much.

Not a lot else to say really except if you want a good holiday in a brilliant hotel and you've never thought of Egypt..try the Sunrise Royal Makadi..I promise you, you will not be disappointed

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raymond j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, Guest Relations Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 10 February 2014
Dear Guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 5 Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 December 2013 via mobile

Arrived on the 22nd November for a 2 week stay. Was greeted by the lovely staff and given a welcome drink. Then got our luggage and was taken to our room in block 11 which was adjacent to reception a great location.

Whilst holidaying we had our birthday which the staff went out of there way to make it extra special for us we won't ever forget it.

The food is the a la carte's was lovely a special thanks to the guys in the Asian where the food is amazing would eat in there every night if we could.

Always lots of activities going on through out the day. Thanks to Kareem for teaching us Arabic and shuffle board was great fun with him always making us laugh.

A thanks to Gazal for teaching us archery even though we weren't very good at it.

The animation team were fantastic Kareem, Gazal, Kojo, Momo, the lovely Natalie and John, meda, coco, mezo, Lola, Zidan, Angelica and OsamaThey were always smiling and asked every day if everything was ok. The best animation team we miss them so much they really are a credit to the hotel :)

Another special mention to doctor Peter for taking care of us. We miss you.

Thank you to our rep Mohamed for recommending trips to Mahmya and the shop and rock both on which we had a fab time. We now consider him a close friend as we have know him many years now.

To all the staff we love you and miss you very much see you all next year.

We can't wait to return to our second home.

Donna and Gemma Airey

Stayed November 2013
Helpful?
Thank Dancinggirl86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, Guest Relations Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 10 February 2014
Dear Guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SUNRISE Select Royal Makadi Resort

Property: SUNRISE Select Royal Makadi Resort
Address: Makadi Bay, Makadi Bay, Hurghada 623, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Makadi Bay
#4 On the Beach Hotel in Makadi Bay
#4 Family Hotel in Makadi Bay
#7 Romantic Hotel in Makadi Bay
#7 Luxury Hotel in Makadi Bay
Price Range (Based on Average Rates): £
Hotel Class:5 star — SUNRISE Select Royal Makadi Resort 5*
Number of rooms: 698
Official Description (provided by the hotel):
Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more   less 
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Also Known As:
Sunrise Royal Makadi Hotel Makadi Bay
Sunrise Makadi Bay
Sunrise Royal Makadi Bay

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