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“Just gets better”

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SUNRISE Select Royal Makadi Resort
Ranked #9 of 30 Hotels in Makadi Bay
Reading, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Just gets better”
Reviewed 30 May 2014

This resort just has so much to offer. The choice of dining experiences is amazing, and that is for breakfast and lunch as well as evening meal and the food is just simply stunning.

The staff are so friendly and attentive, absolutely nothing is too much trouble and they make this resort such a very special place. From the greeting on arrival, all throughout our stay, to the amazing (but very sad to be leaving) send off we are always so well looked after (we have been 4 times and are already booked to return later this year.....can't wait!)

There is also an absolutely fabulous animation team who provide wonderful customer service as well as a great array of activities through out the day and fab shows in the amphitheatre at night. there is definitely something for everyone. Osama's team including the fabulous John, Natalie, Coco, Marley, Momo, MeeDaa, Ghazel, Kareem are all great fun to be with and to talk to, couldn't wish tomeet a nicer group of guys and girls.

We are counting the months, weeks and days until we can return to our second home in Egypt and get to spend time with a truly great bunch of people.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Deborah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Braintree, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 May 2014

although we came back in June last year, I have only just got round to reviewing.

this was our second time at the hotel and I would not be adverse to going back, but we do like to try different places.

food was varied and good

very clean, staff work very hard to maintain this.

only comment would be the Russians, but they are funny in a way when you see them posing for every photo as if it's a modelling shoot.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

Just back from a week here, travelled as a couple as part of of a larger group.

Firstly, two things I really wish I'd known before going:
1. TAKE ENGLISH POUNDS, not US dollars as we were advised by some. If you're English and use dollars you will end up getting ripped off. Quad biking for example was £20 plus £2 for scarf, but we had to pay $35 plus $4 for scarf. Similar thing with the diving so we ended up getting Egyptian pounds out of the cash machine in hotel. The machine will either let you draw Egyptian pounds from your bank or exchange other currency for it. The rate was still 12:1 so no worse than doing it in UK. So next time I would take only GBP and change there if necessary. A few $1 notes are useful for tipping but could easily use local notes for this.

2. Don't buy anything from the souvenir shop at the hotel. Maged was perfectly friendly and suckered us in with a nice conversation and free personalised bookmarks, but we ended up stupidly paying much more for a couple of things there than the shops we later found on the beach. He must have thought we were such mugs. Very disappointed that the hotel would let their official shop rip customers off like this. But we should have looked for other shops first I suppose.
The guy in the jewellery store also got me into the shop by pretending he needed help reading something in English, which turned out to be a review he had got someone else to write in a notebook for him which he basically just wanted me to read, then entered into his sales pitch. Very underhand tactic taking advantage of someone's helpful nature, which really annoyed me.
Hurghada airport has TONS of souvenir shops all with exactly the same things, all at much cheaper prices. Had I known, I would not have bought anything until we came back through the airport - then no hassle getting stuff in suitcase or through security either.

Other than that most of the holiday was fantastic. Couldn't fault the actual hotel staff; so many of them and all super friendly. Animation team seemed great and still stopped for a chat by the pool even if they knew you weren't going to join in the activities. Turbo organised some great darts and pool competitions in the evening for the adults which was nice.
We didn't watch many of the shows in the theatre but they seemed to be very popular with the Russians. Speaking of the Russians - yes they are mostly rude, arrogant and aggressive, but just ignore them and take comfort in the fact that most of the hotel staff seemed to dislike them just as much as everyone else. Ditto the Egyptian families - could not believe their disgusting behaviour in the main restaurant.

Food was nearly all lovely - I am fussy and don't eat meat, just some fish, but still ate very well. Only disappointment was the desserts - all looked like gelatinous goo/trifle things. The pizzas in the day time were absolutely delicious and the meat eaters in our group said the chicken BBQs they did every other day were amazing. We only ate in the Asian, Mexican and Italian a la cartes and both were excellent (again, apart from dessert - clearly no one there has ever had tiramisu!). Not much atmosphere in the Mexican but much more effort made in the others.
A.I. cocktails were much better than any selection we've had in Spain, and the wine was fine. But no option for higher quality ones at a charge.

Was a shame the family pool is shut as it meant all the kids were at the main pool, but not a massive deal. Would have been nice to have a quiet pool without the piped music somewhere, but apparently what used to serve this function is now the VIP pool.

Rooms were lovely, although the finish wouldn't pass as 5* in the UK - messy grouting, paint on tiles, frayed wires on light switches etc, but nothing that would ruin a holiday, and we were very grateful for a room safe for FREE! :) Our room cleaner was always good and friendly, and provided us with an iron and ironing board with no hassle.
We booked a double, even putting this in the comments when booking and emailing the hotel before our arrival, but they still put us in a twin/family room. We were told they would change the mattress for a double, but all they did was push the beds together and put a thin double topper over the top which was a bit disappointing. Very comfortable but not quite the same. Pillows all need replacing too, but having said that I was asleep within minutes every night!
Some of the rooms are quite a trek from the main building and main pool so I wouldn't want to have been further away than where we were (24), especially with the other pool closed.

Diving was good with PDL (heard bad things about Blue Waves beforehand and once we got there) although there was quite a lot of waiting about on the boat. They should do a more efficient trip for people who aren't fussed about sitting on a boat and just want to get out, do a couple of dives and come back. We were out from 9/9.30am until 4pm with only about an hour in the water.
Quadbiking was AMAZING and incredible value (despite the dollars!) - was definitely a highlight of the trip. Although be warned if you haven't been on one before - you will get little (read: no) instruction.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank humanrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,

Thank you very much for your valued and constructive comment on trip advisor

We appreciate very much that you share your impressions of your holidays at SUNRISE Select Royal Makadi Resort.

As we are working constantly on improving our services to meet and exceed our guests' expectations,

We hope to welcome you soon to SUNRISE Royal Makadi Resort again!

Best regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zanzibar
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2014 via mobile

This is our second time visit to this hotel and absolutely we are coming back to this fantastic place.
My kids they were so happy and they did not want to leave.
There is great improvement since we were there last time. Food is fantastic, rooms are clean and tide and food and beverage team are excellent. Every one is proffessional and friendly also willing to serve with great attitude.
See you next year

Stayed April 2014, travelled with family
Helpful?
1 Thank MREZK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 May 2014

This is my second time staying in this hotel it have lots of improvement in the facilities and services. Staff are really having excellent attitude wishing to serve you all the time with a smile.
My family were so happy and children did not want to leave even myself.
I will go again soon....

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alshima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 28 May 2014

This is the second time we've been back to Sunrise and it is absolutely lovely. The pools are great with plenty of sunbeds available, however the beach is a different matter and you do need to be prepared to get up early if you want dront row! Got to say the animation team are the best i've seen and a big shout goes out to Marley and Turbo who are absolutely great at what they do!!
Will return again soon!! Keep up the good work.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank devfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shropshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 May 2014

After reading previous reviews we were a bit disappointed that they did not live up to expectation .
Reception team good- up graded our room
Hotel and grounds clean
Staff (poolside bar) expected to be tipped at beginning of stay in order to get good service otherwise not very pleasant .
Food very very basic too much choice and not organised as you seemed to spend time just walking around looking for things!
Overall ok but we won't be going back

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarbShropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,

Thank you very much for your valued and constructive comment on trip advisor

We appreciate very much that you share your impressions of your holidays at SUNRISE Select Royal Makadi Resort.

As we are working constantly on improving our services to meet and exceed our guests' expectations,

We hope to welcome you soon to SUNRISE Royal Makadi Resort again!

Best regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SUNRISE Select Royal Makadi Resort

Property: SUNRISE Select Royal Makadi Resort
Address: Makadi Bay, Makadi Bay, Hurghada 623, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Makadi Bay
#4 Family Hotel in Makadi Bay
#5 On the Beach Hotel in Makadi Bay
#7 Romantic Hotel in Makadi Bay
#8 Luxury Hotel in Makadi Bay
Price Range (Based on Average Rates): £
Hotel Class:5 star — SUNRISE Select Royal Makadi Resort 5*
Number of rooms: 698
Official Description (provided by the hotel):
Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more   less 
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Also Known As:
Sunrise Royal Makadi Hotel Makadi Bay
Sunrise Makadi Bay
Sunrise Royal Makadi Bay

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