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“Beyond my expectations”

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SUNRISE Select Royal Makadi Resort
Ranked #4 of 30 Hotels in Makadi Bay
Essex UK
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Beyond my expectations”
Reviewed 31 May 2014 via mobile

This isn't a review because I've been asked a really want to leave something that celebrates such a great hotel with amazing staff and facilities
Airport
A mad experience from start to finish but enjoy the cultural change rather than fear it
Remember at least £1 for the guy loading cases it makes a difference
Arrivals
This hotel has it well sewn up
Cold refreshing towel on arrival cold drink and taken into a private room for briefing while they sort out keys ( have a pen for filling in reg form )

Then taken to room bags follow very quickly in our case again £1 doesn't go a miss for the guy who carried up 60kg three floors
Then to restaurant for a plate of grub as it stays open late for arrivals and food was ok for a late meal
Room
Family room was massive and beds comfortable we had room 36307 which was a walk to central part of hotel complex but we found it perfect as right by family pool 2 which is quiet and has swim up bar
Guys cleaning rooms do an amazing job out guy was a real star and earned his weekly tip
Pools were lovely and a real pleasure in the heat of the day the guys looking after then and doing towels were equally great especially there supervisor Mohamed who is a real hard working guy who made sure out pool was clean again after a sand storm and cleaned the pool through the night

Food was again really lovely always something got and tasty but chicken seems to be the fave of most although lots of options and as for the resteraunts great food and service my fave was Delilah's

Management seem to have a real handle on this hotel and take pride along with their team in looking after you

Lastly the animation team who work tirelessly to not only keep all entertained but make sure everything is ok with the holiday
Those that we had mor contact with were Karim , mo mo ,bocha and Marley who were a real benefit along with there colleagues to this hotel

When you go take a bag of £1 coins to tip where you feel appropriate but with or without tipping you will be treated well

If you do get a touch of cleopatras revenge get tablets from pharmacy as work a treat around 100 Egyptian pounds

Extras
Spa was good value wife had massage and pedicure just under 2 hours being spoilt £65

Diving with the dive centre onsite my 9 year old and myself £80 full day out 2 dives plus snorkelling again brilliant team

Also hired a boat for day with with 8 others (12 in total ) £330
Amazing snorkelling ,fishing and a lounge on a tropical beach for am hours with lunch great value and haggle to get best price

All in all a great holiday thanks to all those hard working staff and brilliant facilities

Only down side of this trip was flight home which was delayed and TV system was broken and took over an hour to get a drink

But home now and only remember the best holiday go a while

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulButton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 5 June 2014
Dear our valued guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!


We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6,913 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
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Traveller tips help you choose the right room.   Room tips (1,159)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
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English first
Crawley, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2014

My eldest daughter recommended this hotel for my other daughter and two grandsons (10 and 12) and myself after she stayed there last year. The staff cannot do enough for you, the animation team are fantastic (their own show was brilliant) the rooms are comfortable and have everything you need. There are activities all day if you and/or the children want to do them, the restaurants and bars give you plenty of choice for food and drink and there is more than enough room round the various pools for you to sunbathe if you don't want to go on the beach. We are already considering returning next year!.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 31 May 2014 via mobile

I have fantastic time with my family. In this place you can always find something for you to do animation team have lots sport activate also the always ask you how's your holiday make sure you ok. Special thank you to Coco . For sure I will recemend this hotel to all my friends and family :)

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angelika160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 31 May 2014

Recently returned from the Sunrise, we had a wonderful holiday. No complaints from us, everything was just great, all the staff were very polite and helpful, from the cleaner to the management, the a la carte restuarants were superb. Met some lovely people, including the animation team, especially CoCo, Turbo Marley & Jamaica, so much so we have already booked to return next year.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UkDiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Al Qahirah, Egypt
Level 5 Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 31 May 2014 via mobile

Its my first time in makadi bay and first in sunrise
We checked in at 10 am and they offered us a family room instead of 2 separate rooms but we refused because it wasn't that nice
With about 5 pools i didn't have time to swim in the last one!!
Food is all over the place snacks and pizza were served on the pool bars
The main restaurant was really big tasty foods clean staff
The beach was very crowded with many russians
Animation team was the best
I really loved the place inspite it was far from the main town

Stayed July 2013, travelled with family
Helpful?
2 Thank Kero A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2014 via mobile

Just returned from an excellent time staying here. The hotel and the staff cannot do enough for you. Excellent pools and food including pizzas by the pool! Restaurants very good especially the Arab one. Main buffet was very good as well with loads of choice of quality food and salads. Kareem and his crew were brilliant too, waiters are very helpful, rooms are spotless. Loads of good pressure hot water. One tip Don't bother to foreign currency just take pound coins for tips make sure you have enough toiletries as expensive local. At airport go to bank on left for visa as should be £15 but if you go to desks in front you can pay up to $30. I will definitely be going back a 5 star holiday

Stayed May 2014, travelled with friends
Helpful?
1 Thank Tony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 May 2014

The room was beautiful, clean and nicely decorated, service was good but on the first day one of the service persons entered the room although the don't disturb sign was on the door!
The food was average, but over cooked and had less variety than expected.
The room had a small TV and no kettle.
The food area was not well organized and usually very crowded.
It had a big open area and many pools and a show was on every night in a small theatre.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YasmineM15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 1 June 2014
Dear our valued guest,

Thank you very much for your valued and constructive comment on trip advisor

We appreciate very much that you share your impressions of your holidays at SUNRISE Select Royal Makadi Resort.

As we are working constantly on improving our services to meet and exceed our guests' expectations,

We hope to welcome you soon to SUNRISE Royal Makadi Resort again!

Best regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SUNRISE Select Royal Makadi Resort

Property: SUNRISE Select Royal Makadi Resort
Address: Makadi Bay, Makadi Bay, Hurghada 623, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Makadi Bay
#4 Luxury Hotel in Makadi Bay
#4 On the Beach Hotel in Makadi Bay
#4 Family Hotel in Makadi Bay
#7 Romantic Hotel in Makadi Bay
Price Range (Based on Average Rates): £
Hotel Class:5 star — SUNRISE Select Royal Makadi Resort 5*
Number of rooms: 698
Official Description (provided by the hotel):
Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more   less 
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Also Known As:
Sunrise Royal Makadi Hotel Makadi Bay
Sunrise Makadi Bay
Sunrise Royal Makadi Bay

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