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“Fantastic Family Holiday!”

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SUNRISE Select Royal Makadi Resort
Ranked #6 of 30 Hotels in Makadi Bay
Reviewed 15 June 2014 via mobile

Just returned from a fantastic two week holiday at Sunrise Royal Makadi. What a holiday, if you are looking for sunshine, good food, relaxation, fun and more then you will not be disappointed.

We arrived in half term which was busy but never caused us a problem, only downside was having to get up early to reserve a sunbed as it did get busy, but second week was really quiet. We spent most of our time around family pool 2 which is the quieter pool, suited us great. Our two children (6 & 4) loved spending their days swimming making friends and loved playing with MoMo (animation team member will come back to him later). We ate every morning in the Mexican which was much quieter then main restaurant, fresh food every day, great pancakes, eggs, pastries etc. We preferred the a la carte restaurants to the main one but it was fine for a few nights and worked well if you wanted a quick bite to eat rather then a sit down relaxing meal. Our favourite restaurants were the Asian, Italian & T-bones but all were good. Only complaint would be that it was very difficult to get into these restaurants and every time we went there were many empty tables, I think management should try monitor the bookings more.

We had a family room with two bedrooms in block 36 great room, cleaned well every day and lovely towel art left.

Went snorkelling a few times off next doors beach which was fantastic.

Thomas Cook kids club was great Ryan & Rhianna were amazing with our two and they asked several times to go. They run three sessions a day each for two hours, was great to get the children out of the sun for a couple of hours.

We had all our laundry done day before we came home fantastic service def recommend.

Now onto the animation team they were Fantastic and a complete credit to the hotel. I would go as far to say they make this hotel what it is and the place would not be the same without their hard work and dedication. Nothing is to much trouble for them and they do everything they can to make your holiday what you want it to be. You can relax or join in activities but never felt pressured into joining in. Evening entertainment was better when the animation team did it, the outside acts were good but it was nice to see the team do there thing. One comment would be that it was very hard to understand the entertainment manager when he was announcing what was happening, I am aware he had to do these in several languages but a bit slower would have been good.

I have to make a very special mention about MoMo what a complete star, we all loved him and he is a fantastic asset to the team. Made my children feel very special so thank you to him. Also want to thank Natalie for all her help, Advice & chats.

If you get a chance to go here you will not be disappointed.

The Court Family

  • Stayed: June 2014
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2  Thank Bbcholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 21 June 2014

Dear our valued guest,

The SUNRISE Royal Makadi Team thanks you very much for your compliments.

We are very pleased that we could meet your expectations!

As we are working constantly on improving our services to meet and exceed our guests' expectations, we appreciate your comments and have forwarded them to the concerned Department Heads.

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,036 - 3,042 of 7,682 reviews

Reviewed 15 June 2014

This was the best family holiday we have ever been on! The staff are great and are always wanting to do more to make your holiday better. The animation team were amazing!! They were really good fun and interacted with everyone. They played with the kids and ran activities every hour throughout the day, from aqua aerobics to Arabic lessons. Their shows were amazing and not to be missed. My kids are missing them since being home.
The rooms are bigger than we have stayed in before and very clean.
The al a carte restaurants were great! We especially enjoyed the Asian and Mexican restaurants. The waiters in the Mexican were a lot of fun. The breakfast buffet in the Mexican was great, with eggs made just how you like them.
The variety of pools was good and a good contrast to each other. It will be fab when the new slides and pool open on the 15/7/14.
We can't wait to go back!!!!

  • Stayed: May 2014
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Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 21 June 2014

Dear our valued guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!


We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

This was my second time and my boyfriends first time to this hotel. We will be returning this year. I only have praise for this resort, the surroundings are beautiful, there are 5-6 pools and soon to be an aqua park, a lovely beach on your door step with beautiful coral reefs, the hotel and rooms are lovely and clean, plenty of bars and you can not get bored of the food, there are 9 restaurants and all of them have a wide variety of choice and the food is hot. The animation team are brilliant, they do so many different activities you cannot get bored throughout the day. But if you just want to relax, you won't be pestered. Of an evening they put on fabulous shows from dancing to comedy shows, they are amazing. A special thanks to Karram who made our holiday one to remeber, and thanks to Boca who made us laugh constantly. The whole animation team make sure you enjoy every minute of your holiday!!!! The chef's in the morning were very friendly and nothing was to much trouble. A special thanks to Mohammed the barman at the main pool bar, who was always smiling and friendly. This resort has everything, and it doesn't matter what age you are, you will have the best holiday ever. If you haven't been to this resort already, you need to book to see what everyone is talking about. Top marks for this resort!!!!!!!

  • Stayed: May 2014, travelled as a couple
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2  Thank Victoria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 21 June 2014

Dear our valued guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!


We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

My partner had booked sunrise royal for my 30th birthday i would just like to say you have a amazing animation team kareem ziden john boca slyia momo natalie to name a few was very helpful always helpful cheerfull and the shows they put on are amazing i will deffo be returning soon! From the time that we arrived till we left the team was amazing. The food is 5* hotel itself is very
clean cant wait to go back!

  • Stayed: May 2014
    • Value
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1  Thank yh1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 21 June 2014

Dear our Valued Customer,

I could not find the suitable words to express our appreciation for your kind post on trip advisor.

It has been our honor to have you as our guest and I am very happy to know that we were able to make your holiday the most enjoyable trip.

I shared personally your comments with the entire team members in particular with the animation team, kareem ziden john boca slyia momo natalie, of course your remarks will stimulate them to maintain their high level service and spare no efforts to make the guests’ journey at SUNRISE Select Royal Makadi is always enjoyable and memorable.

Looking forward for your next visit.

Yours sincerely,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

had a brilliant time, animation team make it much better experience very friendly and helpful, made some great friends, great variety of foods in the different restaurants, the staff are very helpful, would go back had a great time

  • Stayed: May 2014, travelled with friends
    • Value
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Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 21 June 2014

Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014 via mobile

Returned from a two week break here just last Friday, we had been here before the same time last year and had a great time, we are never really ones for retiring to the same place but for value for money and what you get this place can't be beaten!
We travelled via travel republic who booked the hotel for us via med hotels, we had a rep who sat with the TC Rep in the lobby and offered all the same trips as the other reps did, they basically are all selling the same trips.
We had a family room block 31
Very spacious and very clean our room cleaner did a great job and amused the kids with various towel creations daily.
We are lazy holidayers and our kids made friends quick so we spent our days lazing round the pool, we had a sunbed every day and tipping the towel man shablei made sure we had prime spot saved!
Food was brilliant a real selection of different dishes currys roasts soups pasta salads chips, something for everyone in the main Buffett at lunch and at dinner, the al a cartes were also just as good, we had Asian twice and we had med once and Mexican the kids enjoyed the wraps fajitas and the chilli con carne was nice, we had teppanaki the only pay for restaurant at the resort and it was well worth it the good was delicious and the show ahmed puts on is great and not expensive at all, we got so much food we couldn't eat it all!!
We were lucky enough to be invited for the vip meal with managers, if you get a invite go, you get to have a meal with managers and talk about the hotel, there was a belly dancer and a dancing man aswell!
Evenings spent out by pergola bar were lovely, our kids loved the shows provided by animation, special mention to Natalie, John, Kareem, Deano, Bocca, Slyvia, and everyone for entertaining my kids every night they loved it! We played a bit of bingo also and had a go at karaoke!!!
The animation team are also brilliant during the day games and classes are provided all day and they like to get everyone involved!
Natalie is English and really lovely she talks to all the English guests and great to ask for advice etc.
The staff at pergola are brilliant, we tipped well as these guys deserve it they are always happy and always want to please, Ahmed and Sammi, Mohomed and mohmud, we brilliant, they made me my fussy squeezed lime in my drink and were always checking everything is ok!
My husband done the kitchen tour and said it's very clean they prepare the good in the correct ways with certain areas and boards etc.
The hotel taxi service was great took us to senzo mall and collect us at the agreed times.
Laundry service again great before you come home, fifteen dollars for a crammed bag!!!
We snorkeled in the sea just next door, was great fun if your into snorkelling.
We done the submarine trip which was a nice break from sunbathing and a lovely day out!
I'd definitely recommend this resort and of your going to book have a shop around as you can get it a lot cheaper via travel republic to Thomas cook and there is no difference in the quality of your holiday, in fact the private transfer is better! Having done both operators!

  • Stayed: May 2014
    • Value
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    • Cleanliness
    • Service
2  Thank bazabex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 21 June 2014

Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

Myself and my partner chose this resort as reviews on the hotel were all very good! Weather was perfect, great location and customer service like we've never had before! Entertainment was perfect, always something going on during the day and the evenings! Food was great, few rumbling tummy experiences but that's to be expected. Other than that, everyone at the resort was friendly and smiley and always there to help!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Perryp23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this reviewResponded 21 June 2014

Dear our valued guest,


The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!

We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SUNRISE Select Royal Makadi Resort

Address: Makadi Bay, Makadi Bay, Hurghada 623, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Makadi Bay
#3 On the Beach Hotel in Makadi Bay
#4 Family Hotel in Makadi Bay
#6 Luxury Hotel in Makadi Bay
#7 Romantic Hotel in Makadi Bay
Price Range: £53 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SUNRISE Select Royal Makadi Resort 5*
Number of rooms: 698
Official Description (provided by the hotel):
Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more   less 
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Also Known As:
Sunrise Royal Makadi Hotel Makadi Bay
Sunrise Makadi Bay
Sunrise Royal Makadi Bay

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