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SUNRISE Select Royal Makadi Aqua Resort -Select-
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Reviews (8,038)
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6,112
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467
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94
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Reviewed 6 July 2014

great holiday 3rd time to this hotel and it justs gets better great help with gluten free eating from head chef, and natalie, jon,from the entertainment team great help gazal was very funny and had good chat allso a very big thank you to ashnaf from the dalila restaurant,he helped a lot with gluten free meals for viv once again thanks to all the staff who made our holiday amazing.

Room Tip: if you have trouble wallking ask for ground floor in blocks 11,12,14,15,they are close to pool and restaurant.
  • Stayed: June 2014, travelled as a couple
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1  Thank trevor h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Aqua Resort -Select-, responded to this reviewResponded 8 July 2014

Dear our valued guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!


We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

Well where do we start..first class service from being picked up at the Airport with Hotel Taxi..brilliant air condition cars..then to the hotel and on to our room..lovely spacious and very comfortable..a big Thankyou to Abdela our cleaner from block 38 was an absolute caring guy!

...To the restaurants.... A La Cartes were very good the Dalalia and the Asian which was superb both food and service but could not fault anywhere that we ate even the the main restaurant area was well stocked and varied and all I can say is you can't find something to eat at the SRMR perhaps you should go self catering!...

Pool area (and all other areas) spotless and clean a pleasure just to walk round and there was always plenty of sunbeds available ..bars are brilliant and the staff are first class...

Finally leaving the best till last which I have to say makes this resort as welcoming as it is! THE ANIMATION TEAM...been to egypt for last 9 years bar 1 and have never come across a TEAM..which these guys ( and girls) are ..a very definite team!...as good as these ...Natalie,John, Momo and Ghazal to name but a few of the team..sorry don,t have all their names..but they were fantastic from welcoming everyone and all the entertainments that go on through the day and the night time shows are excellent ..to leaving for the airport on your last day, which just finishes of the holiday off even if it does bring a few tears to the eyes (which I can vouch for)..

Thank you to all at SRMR..to those from the front of Office to all the cooks,chefs,cleaners and laundry people ..to making this a place to RETURN to...

  • Stayed: June 2014, travelled as a couple
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7  Thank socks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Aqua Resort -Select-, responded to this reviewResponded 8 July 2014

Dear our Valued Customer,

I could not find the suitable words to express our appreciation for your kind post on trip advisor

It has been our honor to have you as our guest and I am very happy to know that we were able to make your holiday the most enjoyable trip.

I shared personally your comments with the entire team members in particular with the animation team, of course your remarks will stimulate them to maintain their high level service and spare no efforts to make the guests’ journey at SUNRISE Select Royal Makadi is always enjoyable and memorable.

Looking forward for your next visit.

Yours sincerely,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

Well where do I start.... Excerlent holiday, from the moment we entered the reception till the moment we got on the coach and waved all the lovely staff and hotel behind would highly recommend to anyone 5* service all round. Food brill at all restaurants but Mexican was our fav many thanks to the Excerlent chef that fed our tummys on many occasions and to the staff having to serve the 14 of us. We had much enjoyment from the entertainment team that made our holiday that bit extra special which we have not experienced in the 6 times we have been to Egypt
Cheers guys you really hAve gave us a family holiday to remember and any1 wishing for a fantastic holiday you won't be disappointed book this hotel.
See you all again very soon
Big john, nic nicky, 007 and the gang

  • Stayed: June 2014
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3  Thank Kellyjervin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Aqua Resort -Select-, responded to this reviewResponded 8 July 2014

Dear our valued guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!


We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

This was our fourth visit to this fantastic hotel,We cannot fault this hotel in anyway.The staff at the hotel are amazing,and will go out their way to help you.Special thanks to Mohamed Gamal in the Mexican restaurant and Moustafa Ali in the Italian.Cleanliness at this hotel is to a very high standard and the rooms are immaculately clean.The pool and towel lads work very hard to make sure you have everthing you need.The animation team are amazing, special thanks to John and Natalie.See you soon Sue and Roy Yapp.

  • Stayed: June 2014, travelled with family
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1  Thank sue2168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Aqua Resort -Select-, responded to this reviewResponded 8 July 2014

Dear our valued guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.

We are very pleased that we could meet your expectations and proud of your comments!


We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

What an amazing holiday! Myself, my boyfriend, my mum and dad have just returned from a lovely 2 week break here at the Sunrise Royal Makadi and could not fault it one bit. Everything about this hotel is great.

The cleanliness and upkeep of rooms, toilets, pools and general hotel is of top standard. Rooms are cleaned every day and the hotel grounds are constantly being worked on by the gardeners to maintain the beautiful scenery of the hotel.

As for staff, these are some of the friendliest people I have ever met in my life. Every staff member who works here ensures that you have the best holiday and will do anything for you. With special mention to Hassan the towel man at the family pool and Mohammad the bar man at the family pool bar, who made our holiday a lot better with their constant smiles and outgoing personalities.

Entertainment at this hotel is great and has one of the best animation teams I've ever come across. All make you feel so welcome and are amazing at what they do. Again with special mention to Momo, Natalie, John and Sebastian. Without Momo and his constant jokes our holiday just wouldn't of been the same. Every night the shows were brilliant and provided such a wide variety for all ages, and the after show entertainment continued to keep the party going.

With regards to food there was such a wide selection that no one could go hungry. The buffets had constant fresh food being served which all tasted lovely. The a'la carte restaurants were a huge bonus as you could book as many as you wished across your stay. Our favourites being the Italian and Asian.

Overall this holiday was amazing and we would recommend it to everyone. We most definitely wish to return here and only wish that we never had to leave!

  • Stayed: June 2014, travelled with family
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7  Thank Nikki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Aqua Resort -Select-, responded to this reviewResponded 4 July 2014

Dear our valued guest,

Thank you for your feedback on this website and for recommending our resort to travelers.

Your compliments about everyone mentioned in your review, food, animation and service in general are highly appreciated by all the SUNRISE Select Royal Makadi Resort team members.

All of us are looking forward to welcoming you back to our beautiful resort soon for new good experience and relaxing vacation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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