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“What another fantastic holiday at the resort!”

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SUNRISE Select Royal Makadi Resort
Ranked #7 of 30 Hotels in Makadi Bay
Manchester, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“What another fantastic holiday at the resort!”
Reviewed 22 August 2014

I can say the animation team make your holiday and they do a fantastic job! Every day from morning till evening the boys and girls walk round with a smile and are also very helpful and are ready to solve any problems if there is any but there never was when we was there! During the daytime there are plenty of activities to do and they don't push anyone if you want to relax. A big thank you to kareem and the rest of the animation!

All members of management,staff,reception, bar and the men in the restaurants are so friendly and make your stay as relaxed as possible!

The resort is very clean, the gardens are spotless and the food is more than enough! Also with the 7 different a la carte restaurants!

I do definitely recommend this resort!

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank melissa20112111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 25 August 2014
Dear our Valued Customer,

I could not find the suitable words to express our appreciation for your kind post on trip advisor

It has been our honor to have you as our guest and I am very happy to know that we were able to make your holiday the most enjoyable trip.

I shared personally your comments with the entire team members in particular with the animation team, and all staff members of course your remarks will stimulate them to maintain their high level service and spare no efforts to make the guests’ journey at SUNRISE Select Royal Makadi is always enjoyable and memorable.

Looking forward for your next visit.

Yours sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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English first
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 August 2014 via mobile

I had the greatest time there...starting from our arrival till the day we returned back...the cleanliness and the friendliness of the whole staff was amazing...the night shows and the all day entertainment were sooo great...the animation team was amazing...especially morissio...thank u morissio for making our stay worth a while...

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChRoushdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 25 August 2014
Dear our valued guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.
We are very pleased that we could meet your expectations and proud of your comments!
We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 August 2014 via mobile

No air con in restaurants, building site middle of family slides, broken internet, no air con in amphitheater, broken air con in lobby, soft drinks machine not working in the main restaurant, bar staff rude, food hygiene is disgusting BBQ meat sat in sun at 40c, birds flying round the restaurants sh***ing everywhere, naff selection of cocktails, reception staff rude
All in all the worst holiday I have ever been on in my life will never use or recommend this hotel or travel agent again.

Stayed August 2014, travelled with family
Helpful?
13 Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 25 August 2014
Dear our valued guest,

Thank you for valuing your stay at SUNRISE Select Royal Makadi Resort.

We are always appreciating constructive criticism as we see a chance in it to improve our services in order to meet and exceed the expectations of our precious guests.

We would like to apologize, if in your case you were disappointed and we will rectify the shortest time.

The SUNRISE Select Royal Makadi Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort!


Best regards,

Hotel Management
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Tividale
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2014

wonderful holiday the animation team was brill took care of guests, all ages was included so much talent; Kareem,Deejay,boca and all the others.Our room was in block 20 close to the aldult pool and beach it was cleaned by Selim so good at his jop,you can not fault this hotel,one word says it all BRILLIANT.

Room Tip: Block 20 lovely,,,,,
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank colleenturley99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 22 August 2014
Dear our valued guest,

The SUNRISE Select Royal Makadi Team would like to thank you for your valued and appreciated comments.

We hope to welcome you once again in the nearest future at SUNRISE Select Royal Makadi and wish you all the best!


Sunny regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2014

Wonderful holiday had by a group of 8 people, 4 adults and 4 children. Great animation team with utter dedication to there guests!!! Big thank you to Elena Uryadnikova, Deejay Mezo, John Oss, Mostafa Ghazal and Kareem!! Clean tidy surroundings, with great family rooms. Nothing ever too much

Room Tip: Email ahead and let them know your requirements, very helpul
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Claire D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 21 August 2014
Dear our Valued Customer,

I could not find the suitable words to express our appreciation for your kind post on trip advisor

It has been our honor to have you as our guest and I am very happy to know that we were able to make your holiday the most enjoyable trip.

I shared personally your comments with the entire team members in particular with the animation team, Elena Uryadnikova, Deejay Mezo, John Oss, Mostafa Ghazal and Kareem! of course your remarks will stimulate them to maintain their high level service and spare no efforts to make the guests’ journey at SUNRISE Select Royal Makadi is always enjoyable and memorable.

Looking forward for your next visit.

Yours sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 August 2014

We travelled to SRM from 1st-15th Aug as a family of 2 adults and 2 children aged 5 & 8. The family room was clean, spacious and with air conditioning.
All the restaurants are fantastic with plentiful food, you will not go hungry with something for everyone. Being peak season, it does get busy but if you get to the main restaurant for lunch before 1pm then this was not a problem. Same with dinner, before 8 is easier to get a seat. We ate at the Mexican for breakfast which was the same food as the main restaurant but on a smaller scale and much more personal. The omelette chef here (Nassar I think was his name) always had a big smile for me when I arrived and was so friendly.
One of the waiters Ahmed was here at breakfast, in the Mediterranean for lunch and the Bedouin for dinner. He was fantastic and so friendly. The kids loved him and always wanted to go to his restaurants to see him.

We stayed around the Family pool 2 for most of the 2 weeks and got to know Mohammed (barman) and Hassan (pool man) really well, they were always happy and loved chatting to us. Again, the boys loved them and they were always eager to please.

What the made holiday even more special was the Entertainment Team. They all work so hard to make sure everyone is happy and checking that there are no problems. We decided to have a go at the shuffleboard where we met Sepastian. What an amazing guy! He was so happy to see us every day and helped the boys become "champions" at the shuffleboard. He always had a smile on his face and it was one of our highlights everyday to play with him. He is an asset to the Sunrise and wish him all the best for the future.

We do not usually like to go back to the same places but I think in this case we may make an exception and return in a few years as it did feel like were at home and made to feel so welcome.

Thank you Sunrise for an amazing holiday.

Room Tip: near family pool is good blocks 34/35. Bit of a walk to main restaurant but nice and quiet
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 21 August 2014
Dear our valued guest,

The SUNRISE Royal Makadi Team thanks you very much for these wonderful compliments.
We are very pleased that we could meet your expectations and proud of your comments!
We wish you a lovely time back at home and are looking forward to welcoming you at SUNRISE Select Royal Makadi Resort soon again!

Sunny regards,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2014

I have just returned from the Royal Makadi and all I can say is we have had a fabulous time. The hotel is good but the Animation Team are fantastic. They give a very warm welcome and they are amazing whether you want to join in the activities or not they are extremely friendly and I felt like I had known them for years. Kareem, Sylvia and Gazal you guys are just totally amazing and can only say you all give 150% to your roles. Never been anywhere in the world that gives you a warmer welcome. Miss the guys already and I would definitely go back to see the Team. Well done guys you are fantastic.

Room Tip: If you are British ask for blocks 18/19 or low 30's.
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Julie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
royalmakadi, General Manager at SUNRISE Select Royal Makadi Resort, responded to this review, 21 August 2014
Dear our Valued Customer,

I could not find the suitable words to express our appreciation for your kind post on trip advisor

It has been our honor to have you as our guest and I am very happy to know that we were able to make your holiday the most enjoyable trip.

I shared personally your comments with the entire team members in particular with the animation team, Kareem, Sylvia and Gazal of course your remarks will stimulate them to maintain their high level service and spare no efforts to make the guests’ journey at SUNRISE Select Royal Makadi is always enjoyable and memorable.

Looking forward for your next visit.

Yours sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SUNRISE Select Royal Makadi Resort

Property: SUNRISE Select Royal Makadi Resort
Address: Makadi Bay, Makadi Bay, Hurghada 623, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Makadi Bay
#4 Family Hotel in Makadi Bay
#4 On the Beach Hotel in Makadi Bay
#7 Romantic Hotel in Makadi Bay
#7 Luxury Hotel in Makadi Bay
Price Range (Based on Average Rates): £
Hotel Class:5 star — SUNRISE Select Royal Makadi Resort 5*
Number of rooms: 698
Official Description (provided by the hotel):
Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more   less 
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Also Known As:
Sunrise Royal Makadi Hotel Makadi Bay
Sunrise Makadi Bay
Sunrise Royal Makadi Bay

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