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The Makadi Palace Hotel
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Reviews (2,455)
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1,418
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814 - 819 of 2,455 reviews
Reviewed 6 July 2014

This hotel and complex is amazing, I can not say how much. All staff that work here work extremely hard to make your holiday perfect. I have travelled to many places in Egypt but this is the best by far. We was given a free upgrade to the spa next door which just put the icing on the cake. AMAZING......try the Indian restaurant worth a visit.......

  • Stayed: June 2014, travelled as a couple
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4  Thank yorkshirepee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this reviewResponded 8 July 2014

Dear Tripadvisor Member,

We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comments with us.

We are happy you had a nice time at the Makadi Palace.

Thank you for your kind words for our hotel staff members. It is a great motivation to the team at Makadi Palace to have your feed back.

We are looking forward to welcoming you again on your future holidays for relaxation and celebrations.

Best Regards,

Adel Abd Elhameed
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

Just returned Form Makadi Palace Hotel,had a lovely relaxing holiday
Staff were friendly & always ready To help. The activity Team were great, Leaona ,who instructed
Pilates& Sascha who instructed yoga,were amazing,there clases were a high standared, the best I've been to on holidays & better than my gym at home!

  • Stayed: June 2014, travelled as a couple
    • Value
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Thank jackie z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this reviewResponded 8 July 2014

Dear Tripadvisor Member,

We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comment with us.

We are happy you had an enjoyable relaxing stay at Makadi Palace.

Thank you for your kind words for our hotel staff members. It is a great motivation to the team at Makadi Palace to have your feed back.

We are looking forward to welcoming you very soon again for another wonderful stay with us.

Best Regards,

Adel Abd Elhameed
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

We stayed here last month after booking a deal through travel zoo and we are already checking prices to return back this September.Our room was amazing so spacious clean and nice interior the enormous balcony and it's views stunning.Lunch and evening food great we just felt breakfast was lacking quiet a bit but the fresh healthy lunch time salads and BBQ made up for it. We dined out 3 times on our all inc package again the food at botanical gardens and the Thai truly amazing but we would give the Indian a miss terrible food and atmosphere been based inside a shopping complex. We thought the staff and service were brilliant and Andrew our rep helpful and really friendly. Evening entertainment can be quiet loud so be warned but it had really high ended entertainment shows suited for everyone watching it. Anyway if your looking at Egypt I personally would not hesitate in re booking this hotel again a perfect week... Roll on been here September hopefully!!!!!

Room Tip: As soon as you arrive book straight into the poolside Thai and botanical gardens as they are hard to get into as so popular and busy.
  • Stayed: June 2014, travelled as a couple
    • Value
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1  Thank Hollins123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this reviewResponded 8 July 2014

Dear Tripadvisor Member,

We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comment with us.

We are happy you had an enjoyable stay at Makadi Palace.

We are looking forward to welcoming you very soon again in September for another wonderful stay with us.

Best Regards,

Adel Abd Elhameed
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

The hotel and most of the staff were absolutely fantastic. Anna & Victoria, Guest Services, do all they can to ensure that your holiday is as relaxing and stress free as it can be. The room (3423) my wife and I stayed in was wonderful. We had a sea view from the balcony as well as a lovely view of the pool area. It was quiet (except when other guests couldn't be bothered to close their doors in a quiet manner!) The bed was 6ft wide and very comfortable. (Please see pictures)The bathroom was of a good size too. The pool area is vast and there weren't any problems getting a lounger. It may not be where you wanted, but who cares when you have some lovely waiters, thanks Nazeh, fetching your drinks for you. The food was nice with enough variety to not have to eat the same thing for the week that we were there. There are number of specialty restaurants with The Botanical Garden being the best in our view and Tam Tam not very good at all. The beach is dead coral so you will need shoes if you venture in from the shore, but if you want to see the fish up close and personal, go to the jetty. You jump straight in to deep water on the seaward side of the coral and the underwater scenery is fantastic. The entertainment is varied both during the day and night. With regards whats included in your all-inclusive deal when you go to the bars or restaurants you will see some items with a price beside them - you have to pay for these items though the price shown is inclusive of the local tax and 12.5% service charge. Tipping goes a long way to getting a better service, though you don't need to. Tipping £20 Egyptian (£2 sterling) a day ensured that we never waited for a drink poolside and often had 2 or more drinks each delivered without asking for them - the waiter had seen we were nearly empty. The same for the room boy ensured that my wife was always getting a surprise when we retuned to the room ( see pictures). With regards a dodgy belly - it never really happened to us. A little upset was cured by a cup of lemon and peppermint tea, as recommended. One tea bag of each in the same cup. Absolutely delicious. Would we go back? Will be going as soon as we can.

Room Tip: Ask for a room on the top floor. Quieter.
  • Stayed: June 2014, travelled as a couple
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15  Thank vstarKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this reviewResponded 2 July 2014

Dear Tripadvisor Member,

We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comments with us.

We are happy you had a nice time at the Makadi Palace.

Thank you for your kind words for our hotel staff members. It is a great motivation to the team at Makadi Palace to have your feed back.

We are looking forward to welcoming you again on your future holidays for relaxation and celebrations.

Best Regards,

Adel Abd Elhameed
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

My husband and I stayed here back in early May. We had a charming visit and enjoyed our time back in Makadi. Overall the hotel was lovely, as most people are saying; yes it could do with a bit of a refresh, but most hotels in the region do. The staff make this hotel and we found them amazingly friendly.
On returning from our vacation, we did have some slight issues, but once I contacted the hotel this was quickly rectified.
Pros – the amazing Egyptian weather, the pools, the gardens, the beach, the pier, the staff! The Thai Garden restaurant is a must – if you can go there every night, do. Best food in the hotel. Piano bar – this is a great place to relax in the evening and the Joker Club. The entertainment each evening is wonderful and they make a massive effort to keep it different.
Cons – the food overall in the main parts of the hotel sadly, it really is not great. We know the staff work incredibly hard in the kitchen, but they just cater for the German and Russians guests – this is not to everyone’s taste – please remember your guests of different nationalities). All I ate (apart from the Thai restaurant) was bagel breads. Sad, but true! Also, unfortunately ‘certain’ guests get up and reserve all the sun loungers by the pool at 6am in the morning and then they go back to bed. I know this as I am an early riser and saw this from my balcony each morning. This is so unfair and even though they have signs saying not to, ‘those’ people do. Needs policing a bit as it can be a real turn off to the hotel. Dare I say it, preferential treatment to certain types of people! Wi-Fi – would be so much better to have this in bedrooms.
Overall, a few improvements can be made, but great visit and a big thank you to the staff.

Room Tip: Tips – request a room with a view of the beach – no point being so close to the red sea and not being able to see it. Also, always tip the staff, bar, restaurant and your room cleaner. Makes such a difference to your stay. We did only did $ a time and they were so grateful.
  • Stayed: May 2014, travelled as a couple
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Thank BpJ11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adel A A, Rooms Division Manager at The Makadi Palace Hotel, responded to this reviewResponded 2 July 2014

Dear Tripadvisor Member,

We would like to thank you for staying at the Makadi Palace and taking the time to share your valuable comment with us.

We are happy you had an enjoyable stay at Makadi Palace.

Kindly be assured that we consider all comments and requests.

We apologize that your expectation of a beach holiday was not exceeded.

We are looking forward to welcoming you very soon again for another wonderful stay with us.

Best Regards,

Adel Abd Elhameed
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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