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“Amazing resort, beautiful hotel, lovely staff...”

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SENTIDO Reef Oasis Senses Resort
Ranked #11 of 231 Hotels in Sharm El Sheikh
newcastle
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Amazing resort, beautiful hotel, lovely staff...”
5 of 5 bubbles Reviewed 14 November 2012

We spent a week at the Sentido from November 4th until the 11th. (Just First like to point out the hotel is split - there is the sentido 5 star part then the beach resort 4 star part, the sentido guests can use all the beach facilities but the beach cant use the sentido facilities)
We arrived after dark and were warmly welcomed by the guest relation staff who sat us in the lobby, here we were provided with cool towels to refresh and a drink. The only negative was that our bags were intercepted by the concierge as we entered then lined up outside while we were ushered in. The bags were left unattended outside, which when arriving in the hours of darkness to an unfamiliar place is quite unnerving. The process is obviously there to help relax you from the off, but after experiencing luggage theft in the past this experience stressed me out.

The room was lovely, we had a view out over one of the pools next to the lobby bar and we could not fault the It. it was Spacious, clean, large shower.... Very nice. The decor was modern and the beds were comfortable.

We spent the 1st night exploring the resort, which is huge- immaculately clean and all the staff were very friendly.

We spent the week trying to eat at all of the restaurants at least once,
Mo's was buffet style with waiter service for drinks, food was good, we ate here one night and most mornings for breakfast. Food was nice and plenty of choice- definitely opt for fresh mango juice to drink (it's free at Mos but chargeable at other breakfast restaurants)
We ate at the patio bar almost every day for lunch, it is full waiter service and the food was really nice, enough choice to keep even fussy eaters happy but may get repetitive if your on a 2week holiday.
Pink elephant was nice, the views and setting were what made this restaurant, the breakfast was identical to mo's just on a smaller scale. We ate here one night, and the food would rival any good Indian take away, again buffet style with waiter drink service.
We visited the cibum terrace grill and bar on 2 evenings, we would highly recommend this restaurant, food was excellent and lots of choice.
Our favourite restaurant was the cactus bar- you need to make a reservation- we ate here twice (one of which was on my birthday) the waiters were lovely, setting is amazing, very relaxing. You choose your meat raw and it is cooked by the table, a service your would expect to pay extra for at an all inclusive resort...
We avoided the food at the beach bar - DIY burgers and chips- not appealing when surrounded by much nicer options for lunch.

We would also avoid the Italian restaurant- it was the only one we visited where drinks were DIY,the food was ok but it was more like a standard 'all you can eat' restaurant in the uk, felt like a school canteen. It was the main restaurant for the beach resort and it is clear what the extra star gets you at the sentido restaurants.

We spent most of our nights in the blue bar and rendezvous bar, which had piano and saxophone players each night. We tried a cherry shisha in the oriental style bar which backs onto the patio bar, which is a very relaxing casual bar with very comfortable chairs. The night time entertainment didn't start until 10pm on a night which was too late for us, so we didn't make it to any of the shows.

On my birthday, room service turned up at the door with a birthday cake for me, a complete surprise which I thought had been set up by my boyfriend but he was clueless. it was 100% down to the hotel and staff, which was a lovely touch- it even had a candle! This shows the attention that is taken for each guest and how much this hotel goes the extra mile. It made my day!

Most of our mornings were spent in the aqua park which was very good fun, a nice surprise- no ques and fun slides for all ages. 3 of the staff - Taha, Shakr and Abdel W, deserve a mention as they were really good fun, and were full of energy. They made the effort every day to ask what we'd been up to and took an interest in what we'd been doing.

The beach is beautiful- there is a section for sentido guests, definitely take goggles or snorkels as the reef off the beach is beautiful and definitely worth a look.

We played tennis one afternoon and spent time sunbathing round the pools near our room. They were very peaceful and it was easy to relax. They gym above the reception is very well equip, we visited a couple of times during our visit, and spent an few hours in the jacuzzi\sauna and steam room. We looked at the spa treatments offered in the wellness centre- Lots of choice and not over priced, we did intend to have a massage each but ran out of time...

The one day trip we took was an adventure safari, which we would recommend. It includes a desert safari, a camel ride (35minutes) a traditional Bedouin meal, and reef snorkelling in dahab. The hotel provided breakfast boxes which you need to preorder.

We took a walk out of the resort to the local shops during the day- we were hounded by taxis then by shop keepers, who got aggressive when we wouldn't enter their shops. It was a wasted trip as we didn't dare stop to look at anything, also during the day there was no other tourists so we were targeted by every shop, our rep said it would be better to visit at night as there is more tourists but you wouldn't miss much if you didn't venture out of the resort. We visited neama bay one evening and it was pretty much the same as described above- we were with our rep tho so weren't hounded too much, and if your travelling with Thomas cook the quiz night is good fun.

Our only warning is for the Mosquitos, on the 1st night we were eaten alive, we went through bottles of repellent throughout the week but still got bit, the pharmacist on resort was helpful- we stocked up on antihistamines and Cream. One of the staff members on the towel stand next to our room (1133-1148 block) spotted my sore bites and gave me a full bottle of soothing gel- which was very kind and much appreciated but we didn't catch his name- he was lovely!

We would like to mention 'Hany'(waiter in the lobby bar) he was the one member of staff who shone out for us, his customer service was second to none, he was friendly, attentive, patient( with other very drunk guests) and always made us smile. He really is a credit to the hotel.

I honestly cannot recommend this hotel highly enough, we are a 26-30year old couple on a romantic break and it couldn't of been more perfect (excluding the mosquitos) it was immaculately clean, comfortable, relaxing. The resort is huge and there is something to do for everyone! We will definitely be returning and would not consider staying anywhere else in sharm el sheikh.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank IlovemyWoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 18 November 2012
Dear Ilovemy,

Thank you for your nice comments and for taking the time to share your experience in detail. We are delighted that you spent a very nice holiday in our resort and you were satisfied with the service provided. We all look forward to welcome you back in the nearest future for a longer stay.

Sincere Regards,
Sentido Reef Oasis Senses Resort
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2,299 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (458)
Date | Rating
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  • Danish first
  • Dutch first
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English first
Cairo, Egypt
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 November 2012

Reef Oasis is such a wonderful place to be, It proved that Egypt one of the best places on earth. Starting of the atmosphere, staff "Many thanks to Mr. Kareem and Mr. Sherief who warmly welcomed us at the reception", facilities, and a unique resort.
I would really recommend this destination for anyone who is interested to visit Sharm El Shikh. And yes i will be back ;)

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ismaiem139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 18 November 2012
Dear Ismaiem,

Thank you for your very positive review of our hotel, we were extremely pleased to hear that everything met with your expectations and that your holiday was so enjoyable. We would be pleased to welcome you back to Sentido Reef Oasis Senses Resort in the future, and would do our utmost to ensure that your holiday experience was to the same standard.

Sincere Regards,
Sentido Reef Oasis Senses Resort
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Glasgow
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 13 November 2012

Me and my partner stayed at the Reef Oasis Senses for 1 week in October 2012. This was our 2nd visit to Egypt having previously stayed at the Sensatori Resort last year. First of all let me start with the positives-On arrival we were taking by buggy to our room. We stayed in room 2201 and this block had its own pool which was lovely but we tended to lounge over at the main pool area. The hotel itself was stunning and the rooms were nice and spacious with nice decor. The hotel was spotless and our room cleaner Ahmed was great-he made sure our room was cleaned to a great standard everyday and even made differnt towel animals etc for us each day including crocodiles and elephants which i thought was a nice touch. The staff were very helpful especially the bar staff. However this hotel is not a 5 star all inclusive compared to other 5 star all inclusives i have stayed in. There was not 1 al a carte restaurant in the Senses or Beach resort part of the hotel as it was all buffet style. The food was ok but nothing great and there wasnt a lot of variety. I was really looking foward to the Indian restuarant but again was dissapointed as there was not a lot to choose from. In addition, there was only about 4 or 5 cocktails on the menu that were covered in your all inclusive (this included vodka and orange-i am sorry but this is not a cocktail). You had to pay about £5 or £6 for a very basic cocktail which i found disapointing. Also the local alcohol was not good at all and tasted like paint stripper. Further to this the entertainment was terrible, in the Senses part of the resort there was sometimes a piano player who played for an hour max and the entertainment in the beach resort was only for Russian or Italian speaking people so English speaking people were not catered for at all which meant there was not much to do at night. All in all it was a nice break to get away in the sun and we were in nice surroundings during our stay but i think there is much room for improvement for this hotel to be up to a 5 star standard.

Stayed October 2012, travelled as a couple
Helpful?
4 Thank Gillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 14 November 2012
Dear Gillian,

Firstly, we would like like to thank you for taking the time to post your feedback about your recent stay in our Resort on Tripadvisor.

We are delighted that in general you have enjoyed your stay with us. We appreciate your pleasant comments about the hotel cleanliness and the staff as well.

Thank you for your constructive comments regarding the food and drinks variety, we always strive for perfection here in Sentido ROSR.

Once again, thank you for your feedback and we do hope to have an opportunity to welcome you back in the nearest future.

Sincere Regards,
Sentido Reef Oasis Senses Resort
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Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 November 2012

lovely hotel, clean, pools great, beach and snorkelling fantastic. only issue was arrival at the airport, getting bullied into buying passes that we didnt need, the airline or travel agent need to warn people that you dont need to pay for travel passes if you are not going on trips. The staff at the airport very aggressive and intimidating.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank gazbo j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 18 November 2012
Dear Gazbo,

Thank you for taking the time to share your experience in Sentido Reef Oasis Senses Resort and to review our resort in Tripadvisor. We do appreciate it and value your feed back to help us improve our overall guest satisfaction.We are pleased to know that your holiday was enjoyable and memorable. We all look forward to welcome you back again for a future visit.

Sincere Regards,
Sentido Reef Oasis Senses Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 8 November 2012

This is our 5th holiday at the Reef Oasis and once again we had a fantastic time. All the staff are so welcoming and helpful and it was so nice to see Khalil again who was working in the Indian restaurant along with Baher and Ahmed. They were so friendly and efficient, and the food there was excellent. It was a shame that we missed the opening of the refurbished Citadel restaurant on the 10th. We missed eating there looking out on the superb view over the sea. Never mind we will look forward to that when we return next year.
We also had some good meals at Mo's restaurant particularly the Mexican night, brilliant chilli and nachos etc.
We had great rooms around the Cactus Bar area which we loved as it is so peaceful there.
A special mention also to Mina at the Cactus Bar who made the most superb cappuccinos and to lovely Nour in the Blue Bar who always had a smile and chat with us.
We had some great snorkelling off the pontoon, best first thing early in the morning when there are only a few people about.
Didn't want to come home, missing the people and the sunshine already. See you next year.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank susieq32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 9 November 2012
Dear Susie
We are very happy to hear that everything was up to your usual standards and we will pass on all your comments to the staff members who made a difference to your stay.
It will be our great pleasure to host you soon again for another great time at our resort and all our team is looking forward to welcoming you back.

Sincere Regards,
Sentido Reef Oasis Senses Resort
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 6 November 2012

This hotel is amazing. Stayed from 25th October - 5th November, 2 adults and 4 young children (ages 4-9). Nothing was too much trouble, hotel staff were great, Ali & Mohammed looked after us all by the pool. Nour and Hossam kept the drinks flowing and particularly made sure the kids got their strawberry milkshakes. Ate in all restaurants and can honestly say the food was great, there was plenty for the kids and my wife who is a vegetarian. Like others read the reviews on trip advisor before I stayed there, had doubts about certain things but can honestly say the place was great, absolutely no problems atall. The kids loved the pools, all the staff we brilliant and even remembered their names to say hello everyday. The aquapark is good and the beach was great. Senses guests get their own spot and theres a bar down there as well. can't recommend the place enough..Book this hotel and your wont regret it, it's perfect,we had a fantastic time and will definitely be returning.

Stayed November 2012, travelled with family
Helpful?
5 Thank Cappers74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 7 November 2012
Dear Cappers,

Thank you for taking the time to review our hotel and your lovely comments about our staff members being helpful and efficient. We are extremely pleased that our levels of service exceeded your expectations and that you enjoyed the food on offer.
It has been our pleasure to serve you and we do hope to welcome you back as a valued repeater guest soon.

Sincere Regards,
Sentido Reef Oasis Senses Resort
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Leighton Buzzard, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 November 2012

We had a fantastic holiday at Sentido Reef Oasis 8th-16th October, weather wonderful, food gorgeous and staff all absolutely amazing. The only thing is we both had a bit of a dodgy tummy but just make sure you get down to the pharmacy and take the wonder tablets!

We were met at reception on arrival and check in was quick and efficient. Our room was spacious and immaculately clean with everything we could wish for. The only slight disappointment was the Moonlight restaurant which was expensive and the staff were not friendly at all unlike Mos restaurant where they coud not do enough for you and the selection of food delicious, the Cactus bar was really good too. Ahmed, was a real sweetheart and nothing was too much trouble and he even laughed at my boyfriends jokes ! Everything is kept spotlessly clean, gardens and pool immaculate.
The beach is wonderful lots of Italians staying which we loved as my boyfriend is italian , we went on a boat trip and had a great time snorkling and swam with dolphins which was amazing> Why go anywhere else? We will be back as soon as we can escape! Thank you to you all.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pippaphear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 13 November 2012
Dear Pippaphear,
Thank you for taking the time to review our Resort and for writing such nice comments. It is wonderful to hear that your spent a fantastic holiday and you enjoyed the restaurants on offer. It's really a great pleasure to know that your are coming back and we will make sure that your next stay with us will be as comfortable as you would wish.

Sincere Regards,
Sentido Reef Oasis Senses Resort
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Additional Information about SENTIDO Reef Oasis Senses Resort

Property: SENTIDO Reef Oasis Senses Resort
Address: Marine Sporting Club Road | Hadabet Om El Sied, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Sharm El Sheikh
#11 Luxury Hotel in Sharm El Sheikh
#26 Family Hotel in Sharm El Sheikh
#27 Romantic Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:4 star — SENTIDO Reef Oasis Senses Resort 4*
Number of rooms: 242
Official Description (provided by the hotel):
SENTIDO Reef Oasis Senses Resort in the Egyptian resort of Sharm El Sheikh is the perfect hotel for the entire family. SENTIDO Reef Oasis Senses is a stylish and contemporary hotel offering high comfort in beautiful surroundings, and is located directly on the beach. For the more active family, the hotel organizes a wide range of activities, and there is a tennis court and diving centre at the hotel. When you want to cool down after an active day at the beach, you can enjoy a healing massage at the hotel's spa. Or why not a relaxing trip to the wellness centre's sauna, Jacuzzi or steam bath? At SENTIDO Reef Oasis Resort, there is truly something for everyone, regardless of age. ... more   less 
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Also Known As:
Reef Oasis Senses Hotel Sharm El Sheikh

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