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“Great relaxing pool and beach holiday!” 5 of 5 bubbles
Review of SENTIDO Reef Oasis Senses Resort

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SENTIDO Reef Oasis Senses Resort
Ranked #11 of 232 Hotels in Sharm El Sheikh
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great relaxing pool and beach holiday!”
5 of 5 bubbles Reviewed 23 June 2014

I spent 9 nights at the hotel with my girlfriend and we were both extremely impressed. The value for money was incredible.

The food was good for an all inclusive and there was lots of different restaurants serving plenty of food. We ate far too much whilst we were there! Mos did a good breakfast and we tended to use the Pool side cafe for lunch which served fish and chips, pizza and burgers to order. For dinner we booked at the cactus bar one night, where they serve you a BBQ with different meats and seafood which was very nice and much better than the other all inclusive restaurants. Mos was pretty plain for dinners but some nights it served some good dishes. Its probably worth having a wonder to see what the different restaurants are serving each night. We tried both the Sushi and the Indian al la carte, which you have to pay extra for and they were both exceptional and very good value. We paid £30 for sushi for both of us and £25 for the Indian which was one of the best Indians I have had. For men there is a dress code for trousers in the evenings at most of the restaurants.

The pools were all very nice and very clean.We tended to stay by the smaller pools where we often had a whole pool to ourselves. A big thank you to Ahmed and Ali who served us drinks by the pools and sorted our towels. They were both extremely nice and made sure we always had drinks and snacks. There are plenty of pools to use and as a guest at the reef, you can also use the facilities of the other resorts on the same premises. The rooms were very nice and were cleaned daily. The only thing I would complain about is the lack of wifi in the room as if you wanted internet you had to go to the lobby or pool area.

The beach which is a 10 minute walk was fantastic. The snorkeling was incredible and there was also another bar serving food and drinks on the beach. We didn't use the dive centre at the resort but did a day trip to Tiran island which we booked through the rep Ahmed at reception. We paid £55 each for two introductory dives and some snorkeling. The diving was incredible and the perfect opportunity for any beginners wanting to try. We both did two 20 minute dives as well as lots of snorkeling in crystal clear waters teeming with fish. The hotel also has a pretty good water park with lots of slides.

My only complaints were that the internet in the lobby area and main pool area was tediously slow. It was a real pain to check emails and load websites. As there wasn't any internet in the rooms this was a bit annoying. Luckliy we didn't really need the internet too much but for people who need to do business whilst on holiday this could be an issue.

Whilst the majority of the staff were fantastic there were a few occasions where the staff were telling each other off in front of guests which was quite unprofessional. This only happened on a few occasions though.

My other complaint, which is nothing the hotel can do about, was the very rude Russians who treated the staff horribly and are generally very loud and obnoxious. I've never seen people as rude and felt very bad for the way in which they treated the staff.

Lastly one very trivial complaint was that the pool areas and the patio played the same CD on repeat nonstop. It isn't the longest CD so by the end of your stay you are sick of hearing the same songs. A change of CD would have been nice but this was only a very minor thing!

All in all we thoroughly enjoyed our stay and would definitely return and would stay for longer next time. There was plenty to do and we hardly ventured out of the resort. Would definitely recommend this hotel for anyone wanting a chilled beach/pool holiday with lots of food and great staff.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank ckendell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Guest Relations Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 24 June 2014
Dear Guests, Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read that you were impressed with the hotel and facilities throughout the duration of your stay. We acknowledge your comment regarding the WIFI and will review this, we offer a convenient, comfortable area in the hotel for guests to relax in and enjoy the WIFI at the same time, we hope you see improvement to this when you return to visit us again. We have noted your thoughts on the staff behavior at times and will investigate this to ensure It does not happen again. The music around the pool areas is set as part of our hotel concept and unfortunately did not meet your expectations, we will consider your comments and hope that you will enjoy any improvements made on your next visit. We thank you for your kind words and for the staff mentioned. We will share your comments with our team and look forward to welcoming you both back again for a longer stay next time.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
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2,280 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (455)
Date | Rating
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English first
Newport, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 21 June 2014

Been back fro here a week and cant wait to go back.
This was our second visit to Sharm and the hotel we stayed in last year was rated number 2 at the time and this was rated 6 ish - cant understand why.
Forget all the wingeing reviews - I couldn't fault the place.
We have a pool view room - 1st floor - literally 2 minutes from the pool. The 2 pool guys were brilliant - Abdel Wahab and Hussein - couldnt do enough for you. Met you as you approached the pool, took your towels to your bed, sorted your umbrella, made sure you were comfortable before "enjoy your day" and off they went. An hour or two later here they come to clean your sunglasses for you. An hour or 2 later here come the cold flannels ... When it gets a bit hot and sticky in the afternoon here they come again with a cold spray to cool you down. All through the day they were around - "everything OK?".
These 2 were a real credit to the hotel.
The main pool waiter in our area (there were a few) was Salem - always smiling, always polite and chatty which is surprising considering what they have to put up with from the Russians. Nothing seems to phase these guys - well worth the tip.
Kirsty from customer relations was around pretty much everyday to check you were enjoying yourself and to sort any issues - we didnt have any.
Its a bit of a stroll to the beach from the Sentido part of the resort - not 10 minutes as we were told, probably 5 but its downhill all the way. Theres a shuttle bus which is literally every 10-15 minutes coming back up if you cant face the trek but its really not that bad.
Theres a pharmacy near the beach with a really helpful guy working there - I had a couple of mozzie bites which needed attention and he was great - doesnt try to sell you what you dont need and what you do need is not expensive.
The shops at the beach have some really nice genuine fakes handbags, shoes, sunglasses etc and they are open to offers so dont take the first price.
A walk across the floating pier takes you over the coral (fantastic to see the fish swimming below you) and off the end for brilliant snorkelling.
The Sentido part of the resort has extra restaurants to chose from but you can use the whole resort with your gold AI bracelet on.
Mo's restaurant is good (buffet) especially the feshly cooked omelettes for breakfast, the snack bar around the corner does really good lunchtime food. the Cactus BBQ was really good - sat outside with your Chateau Briand being cooked nearby and shrimps that must have been on steroids - they were huge. You can pay extra for really good cuts of meat, lobsters etc (not much) but there is the all inclusive part which is good too.
I would definitely recommend this resort to anyone and ignore all the bad reviews - well worth the trip.

PS if you're bothered by mozzies (or not) the only thing that keeps them away is something called OFF (which I hadnt heard of) Forget your Jungle Formula of the Boots one that I swear by - they seem to love these. Get the OFF before you come or its sold cheap enough in the pharmacy.

Room Tip: Ours was 1218 - 1st floor overlooking one of the many pools. (no problem for sunbeds). Pretty close...
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Guest Relations Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 22 June 2014
Dear Guests, Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read you had an enjoyable stay with us, enjoying the hotel facilities, the service from the staff and the food selection throughout the hotel. Unfortunately you experienced the mosquito's here and can advise that the hotel does spray the hotel grounds twice a day to minimize the amount. We thank you for your kind words and for the staff mentioned. We will share your comments with our team and hope to welcome you both back again for another memorable holiday.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ripley, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

i really enjoyed my week away with a friend. nothing was too much trouble for the staff. tips werent expected and we got the towel art without tips :) did tip at the end though. opened our rooms patio doors onto the pool and had sunloungers right in front of us every day. the few children were no bother and pool usually to ourselves. right next to it was the mo's restaurant and round the corner the snack bar. waiters provided drinks regularly and once a day sunglasses cleaned and cold mint towels offered.
kirsty was so helpful and caring every day.
beware of mosquitos and use the 'OFF' in the pharmacy to prevent bites, or the cream he makes if you get bitten
we were offered a buggy to beach and back when we wanted as disabled and mini-bus back and forth didnt go all way onto beach and had steps up to seats.
very hot though and wouldnt go in summer months again. felt very relaxed and de-stressed, more than i hoped for.
very quiet and pleasant day and night. children all enjoyed the aqua park out the front of the hotel so rest of pools quiet
on a very sad note we have both come back with diarrhoea and having seen my doctor last night am awaiting results of what food poisoning i have come back with. my symptoms are worse and unable to work. grumbling tummy, slight nausea and loose stools started the morning of our return. by 3 days later this became much worse. the food was good and i am surprised with how clean everything seemed that this has happened.

Room Tip: ask to be round the pool. some rooms were quite a way from facilities and looked onto garden not poo...
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  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Guest Relations Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 22 June 2014
Dear Guests, Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read that you enjoyed your holiday and you were satisfied with the hotel facilities. Kindly be informed that we do spray the hotel on a daily basis twice a day for the mosquito's to be kept to a minimum. Unfortunately you have been unwell on your return to the UK and we hope for you to get well soon. Please e-mail me directly on sentido.grm@reefoasis.com.eg with your results so we are aware as we have no cases of food poisoning in the hotel, and this would be crucial for us to know. I look forward to hearing from you when you receive the results. We thank you for your lovely words of the hotel, and for the staff mentioned. We will share your comments with our team and hope to welcome you back again in the future.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

We stayed here from 5th - 13th June 2014 and it was lovely.

The best hotel for snorkelling.

Well worth staying in the Sentido part of the hotel - much better quality.

Food was buffet - good but nothing spectacular. Apart from the Cactus BBQ and Pool side al a carte cafe which were both really good.

Pool side staff are excellent, especially Adel Wahab. He was such a lovely smiley guy and very attentive - cleaning sunglasses, tidying up, laying out our towels on our preferred sun beds!

Loads of very clean lovely pools with very big comfy sun loungers.

Our only negative experience was due to other hotel "guests" - the Russians just being so rude to your lovely staff with absolutely no need. Manners go a long way and none of them had any although your staff seems to take it in their stride!

The Reception bar (Sentido) was fantastic both inside and outside and the coffee's here were excellent.
Lots of cocktails included in the all-inclusive which was good.

Water park was great and good staff here too.

Beach is great as there is a separate Sentido part with it's own little bar. Barman here and the young guy who works in the towel booth were lovely.

Altogether a lovely hotel, we never go back to the same hotel twice but will be returning here - a family room next time!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Dave A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Guest Relations Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 22 June 2014
Dear Guests, Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read that you had a fantastic holiday and were impressed with the great service. We have notified our Food and Beverage department with your thoughts on the food and are grateful of your constructive feedback, as we always strive to improve so each guest can enjoy. We acknowledge your comment with the experience you had with other guests in the hotel and will monitor this as It is our top priority to ensure each guest has an excellent stay with us. We thank your for your kind words and will share your comments with our team. We look forward welcoming you back again as a valued repeater guest in the future.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
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St. Petersburg, Russia
1 review
4 of 5 bubbles Reviewed 20 June 2014

Had a rest in June a family! Numbers and the truth with bad illumination, such impression that forgot to hang up a chandelier... And for the rest everything was pleasant, to the sea isn't so far, we went sometimes on foot, without waiting for the bus which could go more often! Food good, ate generally at Mo's restaurant, waiters a little lazy, start moving when there is Hakim. Our number 1237 and 1239, Mostafa, very purely and always cleaned the friendly! Separate thanks of Ahmed from the bar La terazza, so friendly and sympathetic, he became for us the true friend! ! ! Does a fine hookah of a melon with mint! We will miss, and we will surely return!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank Анна Ш
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Guest Relations Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 22 June 2014
Dear Guests, Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read that you had a pleasant stay with us. We acknowledge your comment regarding the lighting and will investigate to hope you will see improvement on your next visit. Unfortunately the hotel courtesy bus did not meet your expectations, however this runs on a daily basis and this can be every 10-15 minutes. We thank your for your kind words and for the staff mentioned. We will share your comments with our team and look forward to welcoming you again in the future.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 17 June 2014 via mobile

We stayed at the reef two years ago but decided to upgrade to sentido this time round. Glad we did really!!

The staff are nice and friendly, rooms are cleaned daily and the food is a lot better than staying in the reef. We spent two weeks here with a 5 yr old who loved the pools and water park. Thanks to Ahmed at the beach, and everyone at the water park that made our stay special. Thanks for the birthday wishes and making my day a treat.

The only gripe I would have is that the entertainment wasn't up to standard, I do realise that you change the entertainment staff every 6 months but standards shouldn't drop because someone's two week holiday with poor entertainment could result in a bad review. Hint hint.

Apart from that my daughter says hi and is always asking when we are going back.

Disney world next year but the after we will be back!!

See you soon.

Stayed May 2014
Helpful?
5 Thank indiasdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Guest Relations Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 18 June 2014
Dear Guests, Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read that you enjoyed the hotel facilities and your stay was made special. We acknowledge your comment regarding the entertainment, we do offer a range of low key entertainment for guests to enjoy during their stay, however will review this and hope that you see the improvement on your next visit. We thank you for your kind words and for the staff mentioned. We will share your comments with our team and look forward to welcoming you back again in the future.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 15 June 2014 via mobile

Spent a week here with my boyfriend at the start of June.
Everything was excellent from the moment we arrived.
Something we didn't know about staying in Egypt was that the service you recieve is considerably better if you tip the staff a small amount... Eg. After tipping our cleaner we recieved amazing towel art everyday.

The majority of resturants included in the all inclusive package are buffet, so timing is everything. But there was always a large selection avaliable to choose from.
One thing I wished we knew was that in the evenings there is a strict dress code for men in most resturants for long trousers.

Beach is beautiful and I would highly recommend snorkelling there.


  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Stikk94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SentidoManagement, Guest Relations Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, 16 June 2014
Dear Guests, Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read you had an amazing holiday. From the moment you arrived everything was excellent for you to enjoy your stay with us. Kindly be advised that men are required to wear long trousers however we still like to provide the option If they would prefer a more relaxed in a few of our selected restaurants. We thank your for your kind words and will share your comments with our team. We hope to welcome you both back again for another excellent holiday.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENTIDO Reef Oasis Senses Resort

Property: SENTIDO Reef Oasis Senses Resort
Address: Marine Sporting Club Road | Hadabet Om El Sied, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Sharm El Sheikh
#11 Luxury Hotel in Sharm El Sheikh
#26 Family Hotel in Sharm El Sheikh
#27 Romantic Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:4 star — SENTIDO Reef Oasis Senses Resort 4*
Number of rooms: 242
Official Description (provided by the hotel):
SENTIDO Reef Oasis Senses Resort in the Egyptian resort of Sharm El Sheikh is the perfect hotel for the entire family. SENTIDO Reef Oasis Senses is a stylish and contemporary hotel offering high comfort in beautiful surroundings, and is located directly on the beach. For the more active family, the hotel organizes a wide range of activities, and there is a tennis court and diving centre at the hotel. When you want to cool down after an active day at the beach, you can enjoy a healing massage at the hotel's spa. Or why not a relaxing trip to the wellness centre's sauna, Jacuzzi or steam bath? At SENTIDO Reef Oasis Resort, there is truly something for everyone, regardless of age. ... more   less 
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Also Known As:
Reef Oasis Senses Hotel Sharm El Sheikh

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