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“Heaven on earth”

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The Royal Savoy Sharm El Sheikh
Ranked #5 of 232 Hotels in Sharm El Sheikh
Certificate of Excellence
Lee, United Kingdom
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Heaven on earth”
Reviewed 2 April 2014

Another wonderful, relaxing visit to the RS. Every time we go, it just gets better.

Met by Gamal, the RS greeter inside the airport customs building. He is dressed in white shirt, black tie and trousers. This guy stands out from the rest of the crowd. He walks you to the front of one of the custom officers desk. You can feel the eyes of hundreds of passengers behind you. They are probably asking - why are they getting this priority treatment? I would have liked to have told them that we are guests of the Royal Savoy. The customs officer stamps our passport, and waives us through. Gamal collects our bags and whisks us to the limousine waiting outside. Within 15 minutes you are inside the lounge of RS.
On return to the airport, Gamal does everything for you, and within 10 minutes you are inside the airport lounge. What a service. It is worth going to the RS just for this experience.

We were greeted by the reception staff as family. During your stay, George front of office assistant manager, Michael, Samuel, Ana and team are there to provide you with all your needs. Nothing is too much for them.

When reading reports on tripadvisor, some visitors go B & B. However, I would strongly advise guests to use the S Class All Inclusive. This is a superb system, which allows you to use all restaurants and bars on site, in the Savoy, and the numerous outlets in Soho Square. There is no need to look at prices, just order, and enjoy. There is nothing worse on holiday than worrying if you are spending too much. When settling your bill at the end of your holiday, there is nothing to pay. If going B & B, you can upgrade to S Class when you arrive.

All the rooms are beautiful suites with views of the pools and the Red Sea. At this time, they are extending the hotel from approx 35 rooms to 80 rooms. Some of the new suites are out of this world. The building work should be complete by end of May. It will be spectacular. We will have to rename the hotel to the Royal Royal Savoy.

In the grounds of the RS, there are 3 small pools, with ample sitting areas, for sun and shade, with numerous umbrellas. These are quite relaxing areas. The pool area is looked after by Memo ( Mr Smile Face ). He will make sure that your sun beds etc. are in the place were you require to sit, and will make sure that the place you choose is yours for the holiday. Nothing is too much trouble for him. Mohammed and Bishoy, the pool waiters make sure that you have supplies of water all day, and bring you any drink you require. The service is wonderful. How these 3 guys work in temperatures of 30 degrees plus, continually walking from area to area, supplying this service with a professional standard. We spent most of our day relaxing in this area.

If you require a larger pool etc. you can use the Savoy facilities, but be warned, there are children. Whilst RS visitors can use all Savoy facilities, Savoy visitors cannot use RS facilities.

Breakfast can be taken on the terrace, and there is a good selection to choose from. However, people who like the true English style breakfast, maybe disappointed, but they can go across to the breakfast room in the Savoy, where the selection is much larger and varied.

All the restaurants are very good, and the staff go out of their way to ensure you enjoy. Our favourites are the Rosamarina, Italian with Mohammed and Alfred Fahmy as managers. We got a big cuddle from Alfred every time we visited the restaurant. The food is excellent, and the king prawns are superb, and for lunchtime, the Seafood restaurant, run by Saoud, who greeted us like his best friends. The chowder, king prawns and the sea bream are wonderful.

We visited the Hot Rock restaurant, where you cook you meat on a hot stove, which is different and fun, and the Mia Thai in Soho Square, which serves excellent food. There are numerous other restaurants catering for every taste.

There are numerous drinking outlets in Soho Square, and entertainment. The Square is 5 minutes walk from the hotel.

For a pre dinner time drink, and a night cap or two, the Safari Bar in the Savoy is the place to go.
Wonderful, hard working staff - Osama, Mohammed ( Zoro ), Eid, Rami and Wilson, who will make any non alcohol/alcohol drink you require. What a team.

The hotel is set in beautiful gardens and extensive grounds, which is ideal for an early morning stroll. The beach is very well looked after, and RS customers have their own private beach with cabanas, and their own bar and beach service.

All in all, the best hotel that we have visited. The service is second to none. This is laid back luxury, and the staff are exceptional, and this is why all tripadvisor reports are top rated.

Room Tip: Ask to see the new rooms. You will be amazed at the quality.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank miles01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany A, Royal Savoy Manager at The Royal Savoy Sharm El Sheikh, responded to this review, 6 June 2014
Dear Guests,
Thank you for your wonderful in depth review of your stay,
We're so glad you had a fabulous time and that our staff were on hand to satisfy you with your every need. Our aim is to make all of our guests are treated like Royalty, to ensure that you have a truly relaxing, rejuvenating and memorable stay.
It's great to see that you benefited from our fantastic 'S-Class' system and enjoyed sampling all of the restaurants, bars and more on offer!
Thank you for your lovely comments about our staff, we will be sure to pass them on so that each staff member mentioned receives individual recognition.

We hope to see you again soon,
Royal Savoy Manager
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English first
Manchester, England, United Kingdom
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 March 2014

I have just returned from 8 nights of R&R at The Royal Savoy. This is the second time I have stayed at this hotel, and I try never to return to the same place twice as there are so many amazing 5* hotels in the world, HOWEVER....................

ARRIVAL
As soon as we got off the plane (before passport control/customs) we were met by a member of The Royal Savoy staff who escorted us around the ever growing queue at the border control to a free desk where the passports were immediately stamped and we were taken to the luggage carousel. He grabbed our bags, put them in the back of a hotel car and we were taken straight to the hotel, which took under 10 minutes.

Upon arrival at the hotel, we were shown to the RS lounge by George - one of the wonderful concierges, where we were given iced flannels and a cool, fresh fruit smoothie. We were on the "All-inclusive S-plan" and we were given vouchers for a free massage, 7 items of laundry, free watersports, ice-skating, culturama show, along with other "perks" - which I forget. We were given free Wi-Fi cards, which should have enabled "high speed Wi-Fi" in all hotel areas, but unfortunately it was patchy and very slow (0.36 kbs) - this was pointed out to the management who later gave us a wireless router with dongle, which had better coverage and a better speed of 2.10 kbs. We were assured that this matter is in hand and that the hotel is soon to change to a much faster and reliable provider.

ACCOMMODATION
We were shown to our new ground floor Suite (4037), which had a washroom immediately on the right, then down a hallway to a sitting room which had a fully stocked fridge, tea and coffee making facilities, flat screen TV, sofa and glass doors opening onto a terrace which had a hot tub sunken into the decking. Back in the sitting room, there were two sliding wooden doors that led into the bedroom which contained a fresh fruit basket on a table with 2 chairs neaxt to 2 more sliding glass doors leading to our semi private terrace, a huge bed with flat screen tv on the wall opposite, a walk in wardrobe and a massive bathroom with a wet room, 3 showers (2 flexible and 1 fixed to the ceiling) and a large bath which had a "magic window" (you flicked a switch to make the 6x8 ft glass looking into the bedroom turn from clear to opaque.) There were twin sinks, plenty of toiletries and then a separate loo and bidet. The suite was kept meticulously clean by Ahmed, who also created some amazing towel art, including a 6ft long crocodile!

POOL
The RS pools were a few steps from our terrace and we were immediately greeted by Memo "smiley man" (pool boy) who asked where and by which of the 3 RS pools we would like to relax by, explaining the best place for sun/shade. We decided to relax by the shallow (45cm) pool as you could lie on one of the recliners provided in the water. He then put towels on recliners at the side of the pool (including one as a pillow and one as a leg lest) for us and cleaned our sunglasses before Mohammed (bar tender) came over and served drinks. Memo reserved our recliners every day so that we had the same spot when we decided to go there. Mohammed made sure that our glasses were never empty! The great thing about the RS section of The Savoy is, that we can step over to the savoy side and enjoy the huge freeform pools, but then come back to the child free tranquillity of the RS.

BEACH
We only went to the sandy beach once and walked down one of the 2 floating pontoons before snorkelling in the crystal clear water, enjoying the abundance of different types of colourful tropical fish on the hotels private coral reef. I was told that the pontoons have a device attached to them that repels sharks.... I didn't see any, and more importantly none saw me, so I was very happy!

FOOD/DRINK
We breakfasted in the RS lounge and on the terrace and there was plenty of fruit, cereals, cold cuts and hot meat (not pork though, as it is a Muslim country) Faraq - the chef would make whatever you wanted - omelettes/ French toast/ boiled, fried, poached egg, porridge etc. He was eggselent!!
There were many restaurants to choose from including all of those in SOHO square, which is located at the front of the hotel, if you cant be bothered to walk to Soho square (3 mins from the room) Nash, or one of the other eager guest relation staff, will take you and bring you back on one of the golf buggies. Anna, another amazing concierge would come to our sunbed each day and ask where we wanted to dine that night. I loved the steakhouse, where you can enjoy Wagu beef which melts in the mouth, but I must say that all of the restaurants were good, you were spoilt for choice; Italian, Chinese, Indian, fish, Teppanyaki, Hot rocks (cook your own marinated and prepared food on a VERY hot stone) and more.
The drinks were mainly international brands and you could have almost any cocktail that you wished, all included in the s-class package.

SECURITY
Please do not pay any attention to any negative press regarding security in the area, I have NEVER felt so safe as I did in this hotel, there are several (inconspicuous) checkpoints as you approach the hotel and there are lots of friendly staff around to make sure that you are enjoying a perfectly relaxing stay.

CHECKOUT
This was the worst bit..... only because I did not want to! Samuel made it pain free and after he had put us in a hotel car, he and the management team waved us off. A member of the team accompanied us to the airport, bypassed the queues at the first security point, did the same at the check in desk, filled in our departure forms, skipped the long passport queue, and sped us through to the departure lounge!

CONCLUSION
You get what you pay for...... and so much more, I can't wait to return!!!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Craig G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany A, Royal Savoy Manager at The Royal Savoy Sharm El Sheikh, responded to this review, 6 June 2014
Dear Guests,

I would like to thank you for taking the time to provide us with this review of your stay.
We're thrilled that you had such a wonderful holiday, and managed to really escape and unwind.
Thank you for your lovely comments about our staff, we always strive to go the extra mile so that you can truly feel like royalty, forget about everything, and most importantly, relax!
It's great to hear that our unique airport service made your arrival and departure a breeze!

We look forward to seeing you again soon,

Best Regards
Royal Savoy Manager
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Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2014

Today is my first day back in the office after a truly exceptional holiday, but the memories fresh in my mind are keeping me happy! It was our first trip to Egypt and I can honestly say there is little that could have made the holiday better. From the beautiful setting of the Royal Savoy to the idyllic beach and crystal clear waters filled with breathtaking fish species, you almost immediately begin to unwind and forget any worries... leaving you only to think of what drink to enjoy next or which of the delightful restaurants to take a bite in that evening.

The sun, sea and location certainly contributed to what made the holiday so special, but it was the staff at the Royal Savoy that truly made the trip extra special. In a hotel like this you expect a degree of attentiveness but I didn't expect the service to be so friendly, generous and natural. When the holiday came to its inevitable end and we were waved off by a small group on the steps to the reception, I felt that we were we leaving new friends rather than hotel staff. Every interaction we had was positive but I would like to give a special mention to a few people; Anna and Samuel on the front desk for always answering our needs however big or small, and going beyond our expectations for our special celebration! Kyrillos whose smile and personality always added to the meals in our favourite restaurant the Rosamaria; Samuel and Ali at the private beach who always made us feel welcome and looked after, even with our continual requests for drinks, food, towels and much needed shade from an umbrella; The chef at the Caligula Hot Rock for his Vegetarian cuisine prepared especially for my partner, whilst I dined on steak; and finally Mimo at the private pool, which we only used twice as we preferred to be next to the sea, but he always greeted us and stopped to have a chat as we passed through.

We had booked as B&B but upgraded to S-Class on our first day - I would certainly recommend this to anyone staying here that enjoys their food and drink. I would also highly recommend making use of the Spa facilities, particularly the vast selection of massage treatments. Both my partner and I had 3 treatments in 1 week and the professionalism, quality and attention to personal ailments were excellent.

All in all a very positive review of a wonderful vacation, the only changes that I can think that would have improved the holiday any further would be more modern, less noisy air-conditioning units in the bedrooms, a better hairdryer in the bathroom (so I'm told) and bar on the beach that stays open after dark in which to enjoy a late evening drink with the sounds of the sea.

Thanks to everyone at the Royal Savoy, we look forward to seeing you all again soon,
Steve and Gaby

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany A, Royal Savoy Manager at The Royal Savoy Sharm El Sheikh, responded to this review, 6 June 2014
Dear Guests,
We would like to thank you for providing us with this review of your stay at the Royal Savoy.
We're delighted that you had a fantastic time that really exceeded your expectations, and that you enjoyed the wonderful dining options, and facilities the resort has to offer.
We're so glad that the staff really went the extra mile for you to make your stay perfect.

We look forward to your next visit,

Best Regards,
Royal Savoy Manager
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Norwich
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 March 2014

Perfect from start to finish,with so many little touches. All the staff at The Royal Savoy, without exception, make you feel extremely welcome and you are indeed royally treated.
As two single ladies we felt safe at all times. Sham El Sheikh is an ideal short haul sunshine destination from the UK and this hotel is excellent value for money and wonderfully relaxing. The staff are very special and a credit to their hotel and Egypt. I have visited many leading hotels around the World who could learn a thing or two from the Royal Savoy.
Thank you to Hany(the Savoy Manager) and Anna for their organisation, Ali, Memo and Shaker for looking after our beach needs. Georges and Feda for our special eggs Benedict. Samuel and of course the charming Bishoy must get a special mention for looking after us both on the beach and in the lounge. Thank you to you all for making the holiday so special.
We met some lovely like minded guests, had some excellent dining experiences in the numerous choice of restaurants in the hotel and nearby Soho Square. We can't wait to return as we now feel part of the Savoy family. We are really looking forward to our next visit and seeing the new reception and lounge facility. Toni from East Anglia, England.

Room Tip: Room 4231 was roomy comfortable and well appointed but I am sure all rooms are equally as good.
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  • Stayed March 2014, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TWEastEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany A, Royal Savoy Manager at The Royal Savoy Sharm El Sheikh, responded to this review, 6 June 2014
Dear Guest,

Thank you for your splendid review.

We're so glad that you had a wonderful stay, and were treated royally by all of our staff members! It's great to see that you enjoyed the many Savoy facilities and dining options and are thinking of returning soon.

We look forward to welcoming you back to the Royal Savoy,

Best Regards,
Royal Savoy Manager
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midlands, england
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 March 2014

Started our holiday in Savoy which we really liked, decided to upgrade to the Royal for the last few days of our holiday to see if it is worth the difference in price.
The staff at the Royal make you feel special with their friendly and very attentive service.
We enjoyed the adults only quiet and relaxing atmosphere at the Royal.
We particularly enjoyed the breakfast time, we found this to be the most disappointing part of the Savoy, the Tiran restaurant which served breakfast and buffet lunch and dinner there, being very busy and noisy. At the Royal the experience is the opposite. Lovely cooked eggs anyway you want with coffee and tea and fresh juices served promptly and with a smile.
We found the internet connection to be a bit hit and miss but we managed ok.
All the staff aim to please and it really is service with a smile with nothing too much trouble. They soon know what drinks you like and even the time you like them. Ehab gave great service at the pool for drinks.
We really enjoyed Soho square being nearby and all the restaurants and bars there are to use.
There was much security on show, the entrances to Soho Square are well guarded and checked as well as entrance to the hotel. Felt really secure at all times, no problem, anybody thinking of going should not be put off by any security issues.
We really enjoyed out time here and hope to return, I must say though the Savoy is very good just can get a bit busy at times.
We have been to Egypt many times and the Royal Savoy is the best hotel in Egypt we have stayed in.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dorise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany A, Royal Savoy Manager at The Royal Savoy Sharm El Sheikh, responded to this review, 6 June 2014
Dear Guests,
I would like to thank you for taking the time to write this review of your stay with us.
I'm so pleased that you had an enjoyable stay and really made the most of our fantastic Royal Savoy private facilities, It's great to hear that you enjoyed the breakfast in our very own Royal Savoy private lounge and also enjoyed the many other dining options in the resort and Soho Square.
Thank you for your lovely comments about the staff. Guest satisfaction is our top priority and we aim to make all of our guests feel like royalty.

We hope to see you again soon,

Best Regards,
Royal Savoy Manager
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Enfield
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 March 2014

As always the standards of this lovely hotel are as high as ever! We had a fabulous stay, lovely room (a welcome upgrade), fantastic food, particularly the Luxor and the Entrecôte. Our room maid was exceptional, I think her name was Cristal, a real little star I hope the management recognise her as a little gem! Breakfast on the terrace is one of the reasons we stay in the Royal part of this hotel, as we like breakfast to be calm and quiet, Faraq makes eggs anyway you want (although he makes them more the way "he" wants some mornings, but it's such a lovely start to the day. special thanks to Genges (I call him George) always a ready smile and remembered my latte each morning, along with a glass of fizz. We spent everyday at the beach, front row sunbeds beautifully prepared by Ali and our every need was catered by the very handsome Bishoy, both guys were real superstars. We enjoyed lunch sitting overlooking the sea in the seafood restaurant and it was nice to note that Saoud remembered who we were from last year, Omar's attention to detail with a great smile made us feel very special. I think this is what truly makes the Royal Savoy stand out from the crowd - the staff! The hotel must have a wonderful training programme and the staff uphold the ethos - so even in times of difficulty, we arrived to a torrential downpour, which had flooded the hotel and knocked the power out, the staff keep smiling and ensure that guests are treated like royals. Looking forward to the completion of the new club lounge and reception and we hope to see Sam, Nash and Anna very soon - keep doing what you are doing, we are hooked!!! Thank you Royal Savoy

Room Tip: The junior suites in the old royal block on the top floor are lovely and quiet and have great views...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WillieswifeEnfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany A, Royal Savoy Manager at The Royal Savoy Sharm El Sheikh, responded to this review, 6 June 2014
Dear Guests,

Thank you for providing us with this lovely review,

We're delighted you had yet another fantastic stay and that our staff really made your holiday. Please be assured that all of the names mentioned will be forwarded to management so that each staff member can receive special recognition.

Our brand new Royal Savoy Reception will be opening very soon, and we look forward to welcoming you back so that you are able to experience it for yourselves!

Thank You and Best Regards,
Royal Savoy Manager
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Cairo, Egypt
Level 6 Contributor
153 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 22 March 2014 via mobile

Savoy is the best hotel in sharm . Really they have a cleane rooms . Good services , amazing sights , friendly staff , huge restaurant with variety to choose , it's located in front of soho square . Every thing is good . U'll enjoy ur time

Stayed March 2014, travelled as a couple
Helpful?
2 Thank osamaelhout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hany A, Royal Savoy Manager at The Royal Savoy Sharm El Sheikh, responded to this review, 6 June 2014
Dear Guests,

Thank you for providing us with feedback of your stay.

We're so pleased that you had a great time and enjoyed all of the facilities available both in the hotel and our very own Soho Square.

We hope to welcome you back in the future,

Best Regards,
Royal Savoy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Royal Savoy Sharm El Sheikh

Property: The Royal Savoy Sharm El Sheikh
Address: Soho square | PO Box 169, Sharm El Sheikh, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Sharm El Sheikh
#3 Top resorts Hotel in Sharm El Sheikh
#4 Spa Hotel in Sharm El Sheikh
#4 On the Beach Hotel in Sharm El Sheikh
#5 Luxury Hotel in Sharm El Sheikh
#7 Business Hotel in Sharm El Sheikh
#12 Family Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Royal Savoy Sharm El Sheikh 5*
Number of rooms: 80
Official Description (provided by the hotel):
The Royal Savoy is an exclusive club wing, complete with its own private lounge, terrace, pool, and beach area. Created for guests who prefer to stay in a more intimate and secluded location within the grounds of the Savoy. The Royal Savoy offers rooms of exceptional grace and comfort, all providing views over Tiran islands or the hotel's landscaped gardens. The rooms range in size from the generous standard rooms, to the famous luxury Suites. All rooms are welcoming and capacious, offering an exceptional combination of style and function. ... more   less 
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Also Known As:
The Royal Savoy Sharm El Sheikh Hotel Sharm El Sheikh
Royal Savoy Sharm El Sheikh

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