We've just returned from 12 days at the RS. A holiday of two parts for us really. To begin I won't go into how lovely it is to be met at the airport by efficient Nash, who also drops you back, as you will have read it here several times. Great service though.
Part one - Excellent staff who genuinely are the friendliest people you could wish to meet. Mohammed and Kareem by pool, bishoy and Midi and Mo on the beach, Rami in the fish restaurant, Anna and Michael and Abdul to name but a few. Excellent food with no buffets in sight. Lovely premium drinks, quaffable wine, fantastic weather. Gorgeous new well thought out rooms, ours with jacuzzi outside (agree with other reviewer though, toiletries could be upgraded). What could possibly be wrong?
Part two - Sadly there is renovation work being carried out adjacent to the RS lounge which affected breakfast with noise, dust etc. though Farag did an excellent job trying to cheer us up with his delicious eggs but this area is sadly lacking even had the work not been taking place. We could also hear building noise by the RS pools. The road at the rear of our room was being relayed. More noise, dust and the inability to get in and out of our room with ease.
We appreciate renovation work must take place but we were not told of this and it sadly did affect our holiday. We were told only of the "new building" work which didn't impact on our hols. This area incidentally does look amazing and will alleviate the problems with the other sad little lounge area which I am sorry to say is an embarrassment to the RS.
As an ex GM and both of us having been in the trade for many years we perhaps are slightly more aware when things fall short, thus we had a few service problems initially but are pleased to say they were resolved quickly. So, a tale of two reviews to give - one of a lovely hotel that is trying to give you the best holiday you can have, but also a review showing we didn't see the hotel at its best by far, and I'm sure when the new building opens it will be everything we'll expect it to bow.
A couple of final points - please increase the size of the RS beach if possible as the beds are too close together and when hotel is full it will be squashed methinks. And does anyone use the cave bar a huge area we didn't see anyone in? We are returning to the Rs for all the many things that are great and are looking forward to seeing it at its best.

A wonderful holiday from start to finish it would be hard to beat. All the staff were excellent everywhere too many to name but our favourites were Rami and Mustafa, Kyrollous, Mohammed at the pool, Bishoy and smiler on the beach, and Hany and his assistant at the cave bar were brilliant. The hotel is beautiful it was like having our own private pool some days. Fabulous holiday all round and can't wait to go back with our friends later in the year.

My third visit to this hotel, we decided to upgrade to a villa. Egypt is a great location for a sunshine holiday - it's consistently sunny and not too far to travel from the UK. I always opt for the all-inclusive option here as not only is it truly all-inclusive (ie a la carte dining, premium brand alcohol etc), but you get to enjoy the benefits of Soho square which is located right on the doorstep. The hotel and the square together become a small city!! The holiday starts as you step off the plane - literally as you take your first step into the terminal building. We were met by Nash - a bright and happy character who took us straight through passport control etc, and to our awaiting transport - all within the space of 10 minutes. Now this is a great benefit as there were approx 600 passengers just landed with the prospect of an hours wait at least before being able to head off to their hotels. We were driven straight to our villa and checked in there - again, a 10 minute journey. And what accommodation! The villa (Villa Aswan) is a spacious 2 bedroom villa. The photos on the website do not do it justice. The decor is luxurious, classy and cosy, with the garden and pool just as impressive as the inside. The pool was pretty large at around 35ft by 18ft. The whole area felt secluded and not overlooked, even though it being in the hotel complex. The views are of the sea and the various hotel pools.

However, if I am to say what I think is best about the hotel, it's the service. I've stayed in some of the most luxurious hotels in the world including The Trident in Delhi and Dhoni Island in the Maldives, but none beat the service and attention to detail. Breakfast kicks off with the wonderful Farag cooking perfect eggs for you - not to mention unlimited champagne (ahem). The choice of restaurants and bars throughout the daytime and evening is so varied, that a 1 week stay is barely enough time to explore and enjoy. From a first class Teppanyaki to a steak-house; from a seafood bbq to a traditional Egyptian banquet, the choice is staggering. And that's just the tip of the iceberg.

Most of our fellow holiday-makers were from the UK as the usual tourists from other parts of the world are just not going in their usual numbers, and UK holidaymakers are generally pretty hardy folk who won't let a mass insurrection get in their way of their holiday (Egypt is currently suffering as a result of the troubles there, but do not let this deter you from having a holiday there). We had no hint whatsoever of any kind of conflict.

Another thing of note is that most holiday makers (including myself) are repeat guests, and other first-timers were actually re-booking holidays there and then. 2 couples that we spoke to having both previously stayed in the nearby Four Seasons, said that they wished they'd discovered the Royal Savoy previously.

If you are looking for a luxury stay in Egypt, then I would recommend an upgrade to the Royal Savoy. There are some fantastic deals out there at the moment.