We have just returned from 11 days at this hotel and I have never been so sad to end a holiday and so reluctant to go home! The hotel itself and the facilities are excellent but it is the staff that really give you the that extra special holiday. Ahmed (the younger pool attendant) and Atef the waiter absolutely made our holiday and we were incredibly sad to say goodbye (we can't wait to see you in oct!!). The service we received was simply outstanding and nothing was too much trouble. I have never laughed so much as I did when around these two!
Ahmed (older pool attendant) Ahmed (our cleaner) Bob Mido and Lido (animation) and Lewis (waiter) were also outstanding and a credit to the hotel. There are numerous other staff members who went above and beyond but unfortunately I don't know all there names (and please excuse any misspelling of the above names!)
The manager of the hotel was also very helpful and allowed us to stay in our rooms late as our transfer was a few hours after checkout, even though the hotel was busy and you could see it was a bit tricky to sort it out he accommodated us and I'm very grateful to him for this!
We booked this hotel as a group of 5 (2 couples and a single person aged 23-29) and had 3 rooms all pool view and all lovely. They all had a mini fridge/mini bar electric safe, balcony overlooking the pool, large modern TVs with a good choice of channels, huge beds, lots of storage etc. The rest of the hotel was equally as good.
The pool was massive and was cleaned every night, there were loads of sun beds, we never had an issue getting 5 together and the hotel was busy while we were there! The water park in the hotel was also brilliant! Two big slides if your brave and lots of other slides etc if like me your not! The pool bar was lovely and had table tennis and entertainment in the evening which was good! The lobby bar has pool tables and there are a few shops in the lobby that sold essentials and also inflatables for the pool etc (we bought quite a view and they were well used!) the prices were actually quite reasonable in the shops which is unusual for hotels!
We were all inclusive and there was always plenty of food and a good variety, I am a very fussy eater and always managed to find something which is impressive! I particularly loved the chef at breakfast who would cook you omelettes fried eggs and scrambled eggs fresh and at lunch and dinner would do the same with pasta and sauces.
There was food available in the restaurant/pool bar/lobby bar from 7am to 10pm including ice cream in the afternoons and some delicious mini pizzas from the pool bar from 12-5. Room service is also available 24 hours and the pizza is lovely and very cheap!
Drinks were always refilled within minutes of our glasses being empty and I highly recommend the fruit cocktail both alcoholic or non as they were lovely! We mainly drank coke/sprite/beer and the odd spirit but this was because we are not massive drinkers! The few nights we did drink, the spirits were flowing freely and were good quality.
We used the hotel taxi's 99% of the time to go to naama bay or soho square. There is a difference in price of about 30p in comparison to getting a taxi on the street and for that they are always on time to collect you and I felt much safer with thier drivers!
The hotels location is perfect, it is very close to naama bay but just out of the way enough that you don't have issues getting hassled when you walk out the door! Naama bay is about 4 minutes away by taxi or a 20 minute walk but a taxi for 5 of us was roughly 60 le (there and back) and I would recommend this over walking especially when in the midday sun! If you want to rent segways I'd recommend going to naama bay in the morning as its very quiet and it's a lot more fun than in the evening which is when it gets very lively and busy. For a general trip to naama bay for shopping food drinks etc the evenings is the best time to go.
I have been trying to find a negative to give a balanced view of the hotel but to be completely honest there wasn't any. If I could fly back there tomorrow I would!
- Official Description (provided by the hotel):
- Amazing unique location of the breathtaking fascinating view of Naama Bay and South Sinai Mountains, the Panorama Naama Heights Resort Sharm El Sheikh surrounded with pristine picturesque landscape, the ideal place for families, very romantic gateway for couples and being the home of Space Club it’s the best place for Clubs and Disco fans.20 Minutes walking distance to Naama Bay Beach , shopping area, Restaurants and the exotic places of Sharm El Sheikh, scheduled free shuttle buses to Naama.Entertaining Aqua park with 20 meters high adults slides in addition to the children slides.The Panorama Naama Heights Resort Sharm El Sheikh features 241 spacious rooms, Family rooms and Suites with fabulous view overlooking the Swimming pools and beautiful gardens, comfortable modern rooms with modern conveniences. All of our stylish rooms feature balcony or terrace, individually controlled air condition unit, hair dryer, mini bar, Tea & Coffee Facilities, Satellite TV or LCD, electronic Safe box, Telephone, Bathroom with bath tub or shower ... more less
- Reservation Options:
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- Also Known As:
- Panorama Naama Heights Hotel Sharm El Sheikh