Overall I thought it was good place to stay, firstly the location is brilliant walk straight through to the back and naama bay is at the bottom of stairs which is very useful, saves spending money on taxis.
The service in the place is good, on arrival we were greeted by Amy who was very helpful explained a lot of useful information about the place.
The pool area and bar area are kept to a clean standard, and poolside service was brilliant they offer you towels if you need them and bring down food and drink at your request.
The housekeeping service was good we requested are room to be cleaned and they definitely gave it 100% (however shame they forgot to provide us with a bin bag after cleaning).
Air conditioning was good at first but then it broke, and the man didn't seem to have a clue what he was doing and made it worse, which means the room was hot.
Small parts that could be improved are the tiles round the pool, instead of fake they should be real , and the drain holes were not put back down health and safety and someone will fall over one day!
The hotel at back is still in progress, which is a shame cos I am sure on completion it will look good.
Office staff Amy and Caz both very helpful and friendly, especially for booking those much needed trips eg. buggy ride and quad biking.
Overall great place would definitely go again, just small things need improving and I think that will help them to achieve great standards!
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- Also Known As:
- Royal Oasis Hotel Sharm El Sheikh