i returned from here after two weeks in what id call holiday from hell from beginning to end!
Me and my friend had booked this hotel after being sold it as a 5 * with 2 private beaches , two pools, free internet and much more when we arrived we was shown into a room in which as soon as you opened the door smelt of foist the kitchenette was all rusty and most likely not in working order straight away i refused the room as it was a double and i had booked a twin overlooking the sea!
The second room however was much better in the fact it was clean and seemed like a new build the only downside to this was that the patio doors did not lock and the safe you could lift up and walk around with.... being on the bottom floor this was a problem
We called reception who assured us they would be fixed yes the safe was checked and they seemed happy to have it screwed down with one clip . However the doors were never fixed even when we chased them up and so did the rep!
The top pool was never cleaned out flowers floated all around the pool and the grids to drain the overflow were all cracked and spliyt this was reported and took a child falling down the grid for them to fix it .
In the two weeks we lost count of how many burglaries had occoured it was ridiculous and the hotel tried covering this up .
The food was of normal standard and i could not complain as i was only bed and breakfast but many holiday makers did they stated ythe lunches and teas were always the same and overcooked.
The staff however do work hard and are pleasant enough unless you complain if your ladies on your own you will feel intimadated
Also many pepole were found to be bitten not only by mosquitoes but also fleas! my friend spent a pretty penny on her swollen legs and i have never seen anything like it .. All i can say is if your staying here i hope you paid no more than £200
- Official Description (provided by the hotel):
- Sahara Grand Sharm Is One From Sahara Group Hotel Which Have 366 Day Sunny Beach And Pool. ... more less
- Also Known As:
- Grand Sahara Hotel Sharm El Sheikh