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“Spectacular wedding”

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Sultan Gardens Resort
Ranked #22 of 231 Hotels in Sharm El Sheikh
Certificate of Excellence
Reviewed 4 December 2011

We had our wedding ceremony at The Sultan Gardens hotel on 4th November 2011 and stayed at the hotel from 31s Oct – 7th Nov. 33 guests travelled to the hotel from the UK to spend the week with us solely on our recommendation. As expected the guests were blown away by the service the hotel provided them and the fantastic personal touches that each and every one of them received from the staff.

Rooms – the hotel effortlessly dealt with the accommodation requests and booking alterations for 35 guests ensuring that people were grouped together as they wished and according to their room requirements. Every guest had a sea view and had nothing but praise for the attentive cleaning staff and contents/layout of the room.
Food – I have always liked the food at this hotel but this week I was so impressed with the variety and flavour of each meal. I think this was partly due to the fact that we were very hungry most days due to how busy we had been planning the wedding but it was also honestly the best food we’ve eaten on our trips to Sharm. I can also honestly say that neither me or my husband had the slightest suggestion of an iffy tummy and we ate everything on offer. I highly recommend the Oriental night with freshly carved Shwarma kebabs….. heaven. The food at the wedding was heavenly. The head chef Ahmed was there personally to make sure that everything was to our satisfaction and ready on time. I have never seen so many beautifully prepared dishes. Delicious.
Recreation – we didn’t see many of the shows as we were often busy with our guests but we saw the Chinese circus act one night and they are a definite must-see. The animation team were fantastic all week and were also very involved in the music and entertainment for the wedding. They opened the disco for me to have a hen-do one night before the wedding and played any song we wanted. As per usual they couldn’t do enough for us and had such pride in everything they did. I must say a massive thanks to Sam who chaperoned the boys into Naama Bay for the stag do and took them to the best places as well as making sure they weren’t ripped off. Her belly dancing classes are fantastic and the impromptu one during the wedding disco went down a storm.

The whole week was utterly wonderful and the wedding itself was like a fairy tale; the hotel couldn’t do enough for us and did everything we asked for and more to make the day run smoothly, seamlessly and just as we dreamed.

It actually does still feel like a dream that it went so perfectly and we keep looking through the photos and the video and noticing new things every time. The setting was perfect, the food was amazing and the atmosphere was second to none.

We had the ceremony on the cliff top lawn at the far left of the coast owned by the hotel. We had white chairs with purple satin bows, a huge wedding arch covered in purple and white flowers and all overlooking the sae and Tiran Island. What a setting! We then moved down to what used to be the Bedouin area just below the Tiran beach bar for the reception. This was converted into 4 separate areas; a dance floor, the dining area, a Bedouin style section with seats, cushions, canapés and an endless flow of cocktails plus a beautifully decorated area where the cake was displayed and belly dancers performed. Mr Ashraf sung for our wedding party before and after dinner and got us all up on our feet, the perfect start to the disco. We also had our own private entertainment programme with various regional dances, belly dancers and my favourite the tanoura (whirly gig).

Every single guest commented to us in person that they have never been to a wedding as fantastic as ours. Yes this was partly due to our ideas and drive, but it was mainly down to the staff and the personal touches they added with great pride.

I actually did a speech at the wedding where I thanked some of the key players from the hotel team. I have to say again that Mr Ihab A. Rady the hotel manager and Mr Ramadan the food and beverage manager are an absolute asset to the hotel and guided and supported us the throughout the whole event from our many trips out there to lay the plans right up to the day itself. In my speech I referred to the ‘swan theory’ – the swan is graceful and steady, gliding along the surface of the water, yet below her feet are paddling furiously, sometimes getting caught in the reeds. The Sultan Gardens has perfected the art of the swan; the staff never seemed stressed or rushed and always have time for the guests yet behind the scenes they are working like mad to ensure the guests have the experience they deserve.

There a many individuals that I must also mention but this list is my no means exhuastive;
Mr Hany the bar mananger – always a huge smile on his face.
Mr Ehab (with the small glasses) – so sweet and kind, so keen to please all the guests.
Mohammed from the quiet pool – he is like a magnet, drawing all of our guests to the pool each day to hear his stories and jokes. He managed to keep the whole pool stocked with sun beds, sun shades, tables and towels with a smile constantly on his face. As the sun went down a few of us would grab a beer and sit for a few hours talking to Mohammed. He provided us with towels to wrap ourselves in as a ‘mossy’ defence and this was one of our favourite times of the day as the other guests had already returned to their rooms and we sat in the dark just chatting and relaxing. Mohammed is an absolute asset to this hotel. He even came to the wedding dinner and did magic tricks for the guests whilst they ate.
Aslam from the quiet pool bar – Aslam is hilarious. Last time we visited he was having English lessons each day and with great amusement told us new words he had learned. ‘Umbrellaaaaaaaa’. He knew what all of our guests liked to drink within a few days and I’m pretty sure he’d never made so many sodas with no ice before.
Ehab (bobbus) – I am not sure where he works now, he used to be in the fish restaurant but seemed to be everywhere during our wedding week. He is such a funny man and also very charming. He was allowed to delay his vacation just so he could wait at our wedding and as usual kept the guests entertained.
Emad the porter – we met Emad on our previous 2 visits to the hotel when he was a pool attendant. He has since been promoted to a porter because he is so polite, friendly and smart. Emad is another very funny and friendly guy
Medhat from the reception bar – this guy worked so hard at the wedding making the chairs and tables look amazing and then waiting the tables. Very quiet and polite.
Ahmed – boss at Al Shelal pool bar – this guy was very proud to serve the top table at our wedding. He is so friendly and makes every guest feel welcome and looked after.

Even thought I have listed a few members of staff individually we cannot thank the WHOLE hotel enough for the hard work, dedication and pride that they put into creating our dream wedding. It was a pleasure getting to know all the team and sharing the creation together.

There are undoubtedly many things that I have forgotten to mention in this review. All I can say is that this hotel should be in the top 3 in Sharm El Sheikh because I have never been to such an amazing, welcoming place. It really does feel like home. Mr Basel, we salute you.

Room Tip: If you have a specific room requirement then you must just ask as the hotel will do everything they...
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  • Stayed: November 2011, travelled with family
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5  Thank readingc0uple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkhedr, Owner at Sultan Gardens Resort, responded to this reviewResponded 6 December 2011

Dear readingc0uple,

Thank you for continuing to choose the Sultan Gardens Resort and for doing us the honor of giving us the opportunity to host your wedding. It was a true pleasure for each and everyone of us and it was a day we will not soon forget.

Thank you again and we remain at your service.

Best Regards
The Management

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2,714 - 2,720 of 6,252 reviews

Reviewed 3 December 2011

Stayed here as part of a wedding party and the hotel did a great job to create a really special day. Every aspect of the day was well catered for, leaving the happy couple with memories they'll treasure forever...and it certainly was a once in a lifetime experience for us too

  • Stayed: November 2011, travelled with friends
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1  Thank jonney999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkhedr, Owner at Sultan Gardens Resort, responded to this reviewResponded 6 December 2011

Dear jonney999,

Thank you for choosing the Sultan Gardens Resort and for posting your review. It was a pleasure to host you and we hope you will return soon.

Best Regards
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2011

We went to this hotel for my daughters wedding -a wonderful venue and magical experience.Our room was a junior suite which was huge and always well cleaned daily.
Restaurants were very well run with vast array of food to suit all tastes. Waiters were very attentive and friendly, always managing to move tables so we could sit together, lovely outdoor seating too. Pool area very clean also with excellent friendly staff. We liked the fact that there is a quiet pool area where there is no music or animation team. However, if you like to be busy there are a variety of activities around the main pools.If you want a superb venue for a wedding come here as the staff made it a special, memorable occasion for us all.

  • Stayed: November 2011, travelled with family
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1  Thank Janice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2011

We had a very nice stay in the Sultan Gardens. The room was clean, the food was nice,
and the staff were very friendly and helpful. We were there for friends' wedding and the staff could not have done a better job on the organisation of the wedding - it was a fantastic day and evening, in beautiful surroundings, with great entertaining and brilliant food.

  • Stayed: November 2011, travelled with friends
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1  Thank Bryony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkhedr, Owner at Sultan Gardens Resort, responded to this reviewResponded 4 December 2011

Dear Bryony M,

Thank you for choosing the Sultan Gardens Resort and for posting your review. It was a pleasure to host you and we hope that you will return soon.

Best Regards
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2011

Just got back from the Sultan Gardens resort where me and my girlfriend spent one week from November 24th. Check-in was quick and efficient and we didn't have to lift our luggage until we entered our room!
Our room was on the bottom floor of the first building (132) which i thought might not be the best but the view of the pool and Tiran Island behind that was nice! The beds weren't very comfortable but the cleaning of the rooms was faultless every day they would be cleaned with a new big bottle of water left for us. And the air conditioning in the room was very good.
We spent most of our time by pool 2 because the sun lasted longer here then the heated pool. The downside to this was the people constantly coming to us asking us if we wanted spa treatment, trip excursions, or joining in with games and activities! This was disappointing because it was the same people asking us everyday and they didn't take the hint that we just didn't want what they were trying to sell! However the waiters by the pool frequently asked us if we wanted drinks and brought them straight to us which was nice.

The Food here was mixed for us for a few reasons, there was hardly any fruit at all which was disappointing to say the least. The fruit that was there wasn't ripe and still rock solid and not enough choice for our liking. However there was a lot of vegetables and cooked meat which was good. The Breakfast food wasnt brilliant there was baked beans which were over cooked and small sausages that were ok with beef bacon, but the freshly made omelets were nice and poached eggs! Dinner had the best food with different choice everyday something for everyone, but still hardly any fruit. We didn't eat at the separate restaurants only the main restaurant (Linah) for Tea the best themed night was Egyptian night as the food was very tasty! The worst was on our first night which was the Round the World theme and this theme was repeated on three occasions! But different food each time though.
The Service was brilliant especially by one waiter in the main restaurant Ala Abd (i think thats right) he literally made our stay here as he welcomed us each time we went into the restaurant and brought us drinks as soon as we had finished the one we had. One thing i will say about this resort is that the staff are always available and are very helpful, it was my girlfriends birthday whilst we were there and in the evening we received a call to our room wishing her a Happy Birthday and if we would like a complementary birthday cake! So we said yes and a man from room service came with a gorgeous chocolate cake which i have never experienced at any other hotel, a nice touch we thought.
Overall we had a good stay at this resort the lack of fruit was the thing that let it down, but apart from this we had a good time here.

  • Stayed: November 2011, travelled as a couple
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1  Thank Richie1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2011

Stayed from 15th to 22nd November,this was the 5th visit for my friend and i, and as always we had an amazing time.
From start to finish we had first class treatment from each and every one of the staff.
Food is of a high standard with lots of choice,including an extensive salad bar. I am vegetarian and always found plenty to choose from.
Our room 104, situated overlooking the large pool ,was spotlessley clean and kept that way by HANI.who cleaned uor room daily, Nothing was too much trouble for him.
At the pools we were looked after by SALAH at the main pool and MOHAMMED at the quiet pool,both work hard but always find time for a laugh and a chat and to check everything is ok.
Waiters are brilliant.as are the bar staff who provide a steady stream of drinks throughout the day.
All in all can,t fault anything about this hotel .thanks everyone,can't wait to return.

  • Stayed: November 2011, travelled with friends
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1  Thank Greta T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2011

I don't normally write a review however I always check previous reviews prior to booking a hotel. I have to say that I was a little disappointed with our experience, certainly I have no complaints about the staff however everyone talks about Basel but we did'nt see anything of him throughout our week stay.

We came to Egypt for the first time last year and stayed at the Reef Oasis which we all really enjoyed so had no hesitation in choosing Sultan Gardens as the standard was equivalent at 5 star so we have experience in comparing like for like. My first comment is the food was average with the wine and cocktails well below average in comparision. The rooms where a little dated but very clean. We were very disappointed at he lack of lighting in the pool bar areas at night always sitting with no lighting in the seating areas which did not feel inviting.

I hope these comments are taken in the spirit in which they are meant as we are really comparing like for like in terms of rating based on our experience last year. Also I would like to add that the Italian restaurtant needs some enhancements as all 5 of us did not enjoy the experience and we are really not fussy eaters, the wine also was worse than in the main restuarant.

  • Stayed: November 2011, travelled with family
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2  Thank alison p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sultan Gardens Resort

Address: Coastal Road, Sharm El Sheikh 46199, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Romantic Hotel in Sharm El Sheikh
#13 Family Hotel in Sharm El Sheikh
#13 Top resorts Hotel in Sharm El Sheikh
#14 Spa Hotel in Sharm El Sheikh
#21 On the Beach Hotel in Sharm El Sheikh
#22 Luxury Hotel in Sharm El Sheikh
#23 Best Value Hotel in Sharm El Sheikh
Price Range: £17 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sultan Gardens Resort 5*
Number of rooms: 520
Official Description (provided by the hotel):
One of the finest resorts on the Red Sea; The multiple Award winning, certified Eco Friendly, Sultan Gardens Resort in Sharm el Sheikh is your ideal All Inclusive holiday destination in Southern Sinai. The resort boasts 220 meters of private sandy beaches, beautiful coral formations, and an unrivaled view of the stunning Tiran Island. The resort also features five large, freshwater swimming pools as well 550 guest rooms ranging from the comfortable and spacious Standard rooms, to the luxurious Premium rooms and suites feasting in room Jacuzzis, all the way to the ultimate option of holidaying in your own private beachfront villa. The Sultan Gardens Resort is not just about great rooms, gorgeous pools and an unbeatable location. Everyone involved in Sultan Gardens Resort’s success is a firm believer that dining is an integral part of any holiday and recognizes the importance of offering delicious, exciting food coupled with inspired service. Guests will be impressed with the wealth of choice on offer whether they are dining in one of our six award winning themed restaurants, enjoying themselves at one of our 9 bars, or taking advantage of 24 hour room service. ... more   less 
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Also Known As:
Sultan Gardens Hotel Sharm El Sheikh
Sultan Gardens Sharm El Sheikh
Sultan Garden Resort Sharm El Sheikh

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