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Sultan Gardens Resort
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Reviews (6,881)
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4,767
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2,472 - 2,477 of 6,881 reviews
Reviewed 6 May 2012

We have jusr returned home from a 5 star holiday in the Best hotel in Sharm (in my opinion)!The Staff from Mr Basil to the Gronud staff couldn't be more friendly,as a returner it was like visiting family!
The changes with the quiet pool rotating the staff had a positive effect,well done.
learning "you canny push your Granny off a Bus was insperational.
Mr Sultan Gardens was so mutch fun!

Room Tip: If you have special needs talk to the, customer service dept! they will help!
  • Stayed: May 2012, travelled as a couple
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3  Thank Douglas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkhedr, Owner at Sultan Gardens Resort, responded to this reviewResponded 7 May 2012

Dear Douglas L,

Thank you for continuing to choose the Sultan Gardens Resort and for posting your review. It was a pleasure to host you again and we look forward to your next visit.

Best Regards
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2012

Returned last week from a 7 night stay with husband and 3 kids - 7,5 & 3. Staff were excellent- always courteous & helpful....food was amazing and catered to British tastes. Pools were clean and staff helped finding a sunbed if needed. Beach was a but of a walk but clean and private.
Animation team deserve a special mention- put on some amazing shows!!
We went on some excursions and to Naama Bay & Soho Square-- made us realise how good the food in the hotel was! We had a great family holiday and really could have quite happily spent the whole week within the hotel complex!!
Any issues and staff more than ready to sort out immediately. Couldn't have asked for more!!

Room Tip: Family rooms not re-furnished yet but clean enough- near pool and you get a separate adjoining bedroom from the kids- great for relaxing !!
  • Stayed: April 2012, travelled with family
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3  Thank uzzie75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkhedr, Owner at Sultan Gardens Resort, responded to this reviewResponded 7 May 2012

Dear uzzie 75,

Thank you for choosing the Sultan Gardens Resort and for posting your review. We are very glad that you enjoyed your stay with us and we hope to host your family again soon.

Best Regards
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2012

Five in our party, wife & myself, son aged 7, daughter 13 & my M-I-L. I've lived & worked in Middle East in the past so knew what to expect and to be honest would probably have preferred not to go on an all-inclusive and self-contained resort type holiday. Felt it made sense for us as a group and looking back on it, delighted with the choice we made.

We stayed for a fortnight, April 5-19 and were reluctant to leave. Service is excellent. Food, very good indeed - yes dining can be fairly canteeny in atmosphere, but hotel was at full occupancy for much of our stay over Easter so you roll with the punches. Recommend getting the timing right so you rock up at c. 7:15pm - the downstairs main room will be jointed by then and they'll just be opening the upstairs section. Between us, there wouldn't have been much that wasn't sampled and the I loved the salads in particular. The chef(s) do a fine job all told. Casa Mia meals were excellent - though the rigamarole involved in booking & pre-ordering takes a bit of the sheen off. Well worth doing however.

Had a junior suite in the 600's near amphitheatre. Noisy in evenings during the shows, a bit tired and refurb wouldn't go astray, but no big deal. The evening noise would be the only negative. Spotless and kept so. Also a sea-view room in the 300's. Decent room, also kept so well by the cleaning staff. When we return - and we will - we'll probably opt for two standard rooms. Suite space was a bit wasted on us to be honest.

The lads working around the pools couldn't have been more helpful. At peak occupancy during our first week, securing sunbeds/umbrellas was still no problem. Barstaff equally helpful. Animation teams working hard but never crossing the line into 'too hard' if you're not a joiner. I've seen some complaints re salespeople being too intrusive at times - I wouldn't agree. Thought they struck the balance well in their task.

For my daughter and I, the absolute highlight - Shamandura Dive Centre. Andrea and the team there run a very decent operation. My daughter did her OWD course and Andrea did an excellent job of putting her at ease with it all. She had a blast and I enjoyed my few shore dives also. When we come back, we plan on doing some boat-dives and heading out to sample the more well-known dive sites. Simply cannot wait to dive here again. My wife enjoyed the snorkelling off the pier no end. She's not a big swimmer, but I'd defy anyone not to get a buzz from the experience.

Sad to be leaving and returning to 'reality'. We'll be back and will build our next visit around diving with Shamandura.

Congrats to Basel and his team. Cracking operation and it will only get better as the refurb continues.

  • Stayed: April 2012, travelled with family
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Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2012

Very nice been it been to Eygpt 4 times going to the same hotel this November. Bet hotel I have stayed at in Egypt. Nobtummy bugs don't listen to people who say bad thing

  • Stayed: November 2011
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1  Thank Melandbel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkhedr, Owner at Sultan Gardens Resort, responded to this reviewResponded 6 May 2012

Dear Melandbel,

Thank you for choosing the Sultan Gardens Resort and for posting your review. It was a pleasure to host you and we hope you will return soon.

Best Regards
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2012

I came to the Sultan Gardens in August 2011 and had a great time.. a few niggly issues, but a good time. As I said in that review i would return because it was really good, and i did in March.

Everything was as i remembered it- the rooms were lovely, well cleaned and the staff always courteous and friendly. The food was good, though i didnt find it inspiring. it was well cooked, the place was clean, and well cared for. i understand the need to cater for all sorts, nationalities etc,

the check in, which had caused me some problems last time was quick efficient and well dealt with, and everything else went well. sadly i am having to avoid an ex which is preventing me coming back again this August, but i am sure i will be back. it is definitely one of the best hotels i have stayed in in Sharm. you wont go wrong here!

  • Stayed: March 2012, travelled solo
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2  Thank glennlobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bkhedr, Owner at Sultan Gardens Resort, responded to this reviewResponded 6 May 2012

Dear glennlobo,

Thank you for continuing to choose the Sultan Gardens Resort and for posting your review. It was a pleasure to host you again and we all look forward to your next visit.

Best Regards
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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