My partner and I stayed at this hotel the first 2 weeks of June and there were parts of the stay that were excellent and parts that were less than perfect. On arrival to the hotel at 12:30am we were greeted by a dog jumping into our minibus to sniff our luggage and a security guard with a mirror on the end of a stick looking underneath the minibus. There were large metal bollards that were lowered into the ground to allow us passage up to the main entrance, There we were told to empty our pockets and ordered to walk through an airport style detector and our baggage was put through an x-ray machine. This to me after travelling for a long time was very unnerving and I was very angry (Hotel need to email all guests prior to arrival and explain the process and why security is so tight. We were given 2 different rooms on arrival and both not to a standard I was expecting in a 5* hotel, we were told to go to reception at 2pm the next afternoon, which we did.
The reception staff were surly and very intimidating as there were no other guests to check in so you deal with the entire team not just one. We were fleeced out of £160 to get a better room that had a sea view, so for me our holiday really started on day 2. The room we had was 1805 and although yes the room was tired it was certainly a better standard than the first 2!!!
This hotel would not be suitable for guests with walking difficulties as there were many steps to climb when going to main hotel building and in the hot sun its a bit of a killer unless your a fitness guru.
The Coast restaurant occupy's stunning views over the red sea but sadly the food in this restaurant is of a very poor standard and although I am not a fussy eater I found this really disappointing and complained to our Rep who was smashing (You Travel) and he even got the head chef to come and speak with us and although he seemed generally concerned and promised to make changes, none were made in the 2 weeks we stayed!!!
The saving grace for the hotel are the other restaurants in the complex, especially Acapulco Joe's the Mexican on the beach .The service here was by far the best in the whole complex and we ate lunch and dinner here every day. The hotel operates a system where you get a per person allowance of 50 Egyptian pounds for lunch and 75 for dinner. You will occasionally have to put extra in yourself, but totally worth it as the food was first glass and the Mex burger was the most delicious burger I have ever eaten (Lived in LA for 3 years) Big thanks to the guys in Joe's
Zinzini's was a good choice for bar style food and again nice staff. il Palo the Italian restaurant was the a fine dinning experience (men need to wear trousers) We ate here one night and apart from the lovely view of the alluring swimming pools I thought the menu was bland and extremely overpriced.
The worst part of our holiday was being conned into paying £110 for the Cleopatra spa package, where the guy who sold it to us (Alla) made it sound like we were going to have the experience of a lifetime instead of the sham they called a scrub. The girl coughed over my partner the whole time and they whispered constantly talking each other through the procedure. I was totally shocked at this being thought of as acceptable in a 5* hotel. As a world traveler I know the difference between good and bad spa's and this was the worst yet. I informed them that we were cancelling the rest of the package and would only pay a token sum for the mud and desiccated coconut they sparingly put on us. We were ordered to pay £50 and I totally refused and agreed on £40, which was the worst £40 I have ever spent.
PLEASE STAY WELL AWAY FROM THE SPA (you have been warned)
On the whole the holiday was enjoyable enough and the negative points were overcome with positives, the hotel is in a stunning location on rock-side with a coral beach.
I would recommend this hotel to family and friends after I had shown them this review.
- Official Description (provided by the hotel):
- A Marriott Managed hotel nestled on a headland & surrounded by the spectacular coral reefs of the Red Sea, overlooking Ras Mohamed National Marine Park. Extends over 95,000 square meters, with 350 meters of its own beach frontage, sandy coves, Lush gardens, waterfalls, its own floating jetty, diving center & 4 Swimming pools. The resort provides a series of two storey villas accommodation, creating a feeling of space around the Resort & affording many of the 384 rooms & suites with panoramic views of the Red Sea Riviera. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Prestigia, Booking.com, Southall Travel, Marriott, Expedia, Hotels.com, HotelsClick, Cancelon, Evoline ltd, Ebookers, HotelQuickly and 5viajes2012 S.L. so you can book your Renaissance Sharm El Sheikh Golden View Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Renaissance Golden View Beach Resort Sharm El Sheikh Hotel Sharm El Sheikh
- Sharm El Sheikh Renaissance