Have just returned from a week at the Corncorde El Salam Hotel. Still suffering with upset stomach, which began almost a week ago. Had to miss out on two trips that we booked, because had to stay near toilet all the time. Was told we could not claim a refund for the money we had paid up front for the trips. Restaurant was very confusing and more like a self service canteen. We had to find an unoccupied table, one of us had to sit at the table, to make sure someone else didn't claim it, whilst the other went to get their food. No-one to advise you what to do. Had to find the tea and coffee machines yourself and queue up to use them. Would advise to wait until later to eat, as the first hour or so is like a free for all. Russians pushing in and loading up their plates, sometimes two plates at a time. So much waste, as they don't eat half of what they have taken!!!! On arrival, whilst standing in bath having a shower, glanced at toilet pedestal and noticed it was soiled with some excrement. My husband had to clean the whole toilet, as I refused to use it until he did. Mentioned this to Rep at our Welcome Party the next morning and he apologised and said he would get the whole room cleaned, which it wasn't!!!! Only saw our First Choice Rep once during our week stay. Had to spend two days of the holiday in room due to being so unwell. No chance to use the infinity pool or lay on beach as all loungers were taken up. Such a treck from our hotel room down to the beach. Large incline down to beach, and uphill climb all the way back. Found that beach and infinity pool was full up with Russians, from both our hotel and the sports hotel. Felt holiday was not fully inclusive, only so until Sunset, then had to pay for drinks. Drinks were given in a small plastic cup by the small pool, which was only fruit juice, beer and fizzy pop. Asked for tea making facilities in our room, which would have expected to be there anyway, for a supposedly five star hotel. Had to pay extra for that. Also requested a mini-bar, which had to be paid for. We were given two tins of pepsi and extra bottle of water, supplied once only!!!
On a positive note, some staff were lovely, really friendly and helpful.
Trecked down to beach a couple of times to snorkle, but found it was so crowded, gave up and trecked back up to the smaller pool at front of hotel. I felt we didn't get to do half of what we planned, mainly because of being so ill and not wanting to stray far from my room.
The experience at the airport on return journey was horrendous. Like a cattle market. My husband and myself have done a lot of travelling and were really looking forward to our weeks rest, but by the end of the holiday, all we wanted to do was get home.
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- Also Known As:
- Concorde El Salam Sharm El Sheikh
- Concorde El Salam Sharm Sheikh
- Concorde Hotel Sharm El Sheikh
- Concorde Sharm El Sheikh
- Concorde Hotel Egypt