We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,877)
Filter reviews
1,877 results
Traveller rating
1,614
199
35
14
15
Traveller type
Time of year
LanguageAll languages
More languages
1,614
199
35
14
15
Show reviews that mention
All reviews reef grill sinai blues arabesque restaurant plunge pool kids club italian restaurant dive centre soho square fish fantastic hotel private beach tiran island fs diving sharm fourseasons luxury
Filter
Updating list...
1,300 - 1,305 of 1,877 reviews
Reviewed 2 January 2009

I stayed at the Four Seasons in December 2008. The weather was lovely, about 25 -29 degrees. The hotel is absolutely beautiful and only 7-10 mins from the airport. The service is extremely attentive and I cannot fault the staff anywhere in the hotel. There was a really comfortable feel about this hotel. Every detail seems to have been thought of. I had a deluxe room (157) which was a good size, spotlessly clean but the balcony was not very private. The guest rooms are all the same, in terms of size and decor, it is the view that you will pay more for. Room 157 had a partial sea view which was very nice. I thought 164 had good views. The spa was lovely although I thought the treatments were expensive. I used the steam and sauna rooms as they are free to all guests. The spa has its own lap pool and a really nice, spacious gym. The food was delicious. If you eat cautiously you can eat an evening meal for about £30 per head. Breakfast was fantastic. Omlettes were cooked fresh in front of you and they fill it with whatever you want. You cannot fault the choice or quality of the food.
I didn't go outside the hotel - I had everything I needed from my holiday inside the 4 seasons. The grounds are immaculately kept and are beautiful. There are classes and events going on everyday - a timetable is in your room. There is yoga and aqua aerobics every morning and films in the evening.
Just a word of warning if you are travelling on from or outside of Sharm, make sure you get a visa when you I arrive at the airport. It is essential if you are going on cruises or travelling to another hotel outside of the sinai peninsular.
If you are pondering on whether to go to this hotel - please go - you'll love it. Oh and girls, products in the bathrooms are by L'Occitane!

Date of stay: December 2008
  • Trip type: Travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
10  Thank andreasmcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2009

Maybe we were unlucky but I have to say my family were hugely disappointed in this place.

Positives first - the hotel is beautiful. Grounds are immaculate. Food in the restaurants is also very good. I can see how on the face of it this should easily be the best place in Sharm.

But the service is simply awful. Yes the staff came and offered me an ice drink by the pool, or to clean my sunglasses by the beach - but that is no good when the basics were missing. Why did they only leave 3 towels in the room when we are 4 people in the party? Why only 3 plates when we had snacks in the room? Why didnt they wipe the table down after in room dining? Why did the staff play table foot ball themselves whilst my 2 kids stood by the side waiting to play themselves? Only give us 3 beach towels by the beach? Does my 7 year old son not qualify as a guest? If not then why have I just paid so much for him to stay there? And worst of all why did we have to fight staff to get a sun bed nearly every single day?

It sounds silly but the whole sun bed issue is a joke. We would turn up by the pool at about 11 and see rows of empty sun beds only to be told by the attendant they were all in use. So we went to the beach where the same happened. On one occasion my wife went off and found enmpty beds herself despite being told there were none. Then we questioned the rows of empty beds - they are reserved by customers we were told. Hotel policy states beds can be left unattended (reserved) for one hour. I have no problem with this - but then the lady next to the empty beds we had asked about piped up "these have been empty for over 2 hours". We did not know the lady and she had no reason to lie. An arguement with the attendant then ensued as he conceded yes they had in fact been empty for longer than the 1 hour but they were "still reserved". In other words - but it could not be admitted - he had taken a huge tip to keep them free. But amazingly he was suddenly able to find us some others.

Once would be forgiveable but this happened every single day until we complained to the manager. He appologised and took us to some beds himself. We were there for 2.5 hours when a different pool attendant came and told us we would have to move because these beds were reserved for room number xxx. We politely refused, reminded him of the 1 hour reservation rule and explained exactly who had put us there. Then it happened again the next day. This time another guest - again who we did not know - butted in to help us and told the pool attendant that the beds in questionhad been empty since 8am when they had arrived. It was now gone 11am. The staff were simply keeping them back for big tips.

The whole issue became so trying that it felt like we had to get ready for a fight just to go to the pool or beach. This does not make for a relaxing holiday.

Then we had people ringing our room buzzer at half past midnight and again at 1am and again at 1.30am. Of course when I went to see who was there there was nobody there. Now I dont blame staf for children out being silly but at a 5 star top class resort of this size there should be some security about watching for this sort of thing.

The final straw though has to be that the resort manager there, Mr Wetzel, assured us he would write to us with an appology and a token gesture of goodwill. It's been 3 months and he has not bothered to write. We truely didnt want any gestures of goodwill as we have no intention of returning. But we did want him to keep his word and on that the hotel has again let us down.

Some people seem to love this place so as I said maybe we were just unlucky but the fact remains this place was the biggest let down of any holiday I have been on. If you are not prepared to give an enormous tip before you even receive a service then you can forget being treated to 5 star service. Suffice to say that on the last day my wife was happy to be leaving.

Date of stay: October 2008
  • Trip type: Travelled with family
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
25  Thank tricky182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2008

Second time back and the service and quality was excellent. This time we had a 9 month old but the hotel caters extremely well for young children, free nappies, food etc.

Air temp in November was 26 but sea a little chilly for lengthy snorkelling - 3mm wettie would have been ideal.

Usual fight for the premium sunloungers but there were still plenty available The hotel was 70% occupied but felt half full due to its design.

All the extras that other reviewers have raved about were there and the snorkelling on the house reef was great.

Only downside was the collapse of the pound which resulted in everything being 30% more expensive. £12 for a burger is a lot in any money.

If you can afford it - it simply is the best. Book it you will not be disappointed.

Date of stay: November 2008
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
5  Thank aceh0le007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2008

My fiancé and I wanted a short escape this December to have some winter sun and we decided upon staying in Egypt. The Four Seasons Hotel in Sharm El Sheikh was the one we picked only knowing what we were told by our tour op, Essential Escapes and Tots Too, that it was going to be 'amazing'. I have stayed in what claim to be other top hotels and have always felt the agents over sold them to me and been left disappointed but not this time. This was everything they said it would be and so much more.

The hotel was stunning, beautiful grounds, huge rooms (recommend going for deluxe rooms as they are so private with their own terrace and garden area as well as views across the resort to the sea. We had a living room and bedroom as well as a dressing area and walk in wardrobe, the room was big enough for us and our too little ones (although if you want more space I was told in resort they have family rooms with 2 separate bedrooms and a living room) which will be perfect for us when the children are older. You can probably tell, we will definitely be going back.

The facilities were again amazing with lots of choice for dinner and lovely casual bars, everywhere was child friendly and they had a great kids club, it was a little quiet when we used it with the little ones but it was early December so I was not expecting there to be many other children. Although they have lots of activities for the children. Also the concierge at Essential Escapes helped us to arrange sterilizers/ bottle warmers/ nappies/ cots everything we needed in resort. So we hardly had to take anything like that with us. (This was a godsend) Very impressed with their service and they went the extra mile for us all the way! Also their agent in resort looked after us and was always at the end of the phone, also v. helpful when we arrived as met us as soon as off the bus from the plane and got us through passport control and visa's more quickly, helping with luggage and guiding us, which was so helpful and welcome after the flight.

The staff were so friendly and helpful and the service impeccable. I could not find fault with anything. You must try the spa if you go; they have a very romantic couple’s room where we both had an amazing massage whilst a babysitter looked after the children. We felt totally happy leaving them for a few hours and the spa really is something else.

I would recommend this hotel to anyone who wants to have some pure unadulterated pampering and relaxation. Also it's not just for families, it's great for single travelers as well, I met lots of lovely ladies at the yoga classes who were there pretty much for the same reason as us, to be pampered and to use the spa.

All in all, great for families, great for couples, great for singles, fantastic staff, fabulous hotel. I cannot wait for next year!

Date of stay: December 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
5  Thank am5666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2008

Where do I start? All I can say is that this resort is mind-blowing, it is everything you've ever wanted and more.

I travelled with my husband and two boys aged 15 and 9 to the Four Seasons and we stayed in a deluxe Gezira suite and it definitely was deluxe. With views over the landscaped gardens and down to the sea, the two bedroom and two bathroom suite with living room and kitchen ticked all the boxes. Beds were changed every day along with the towels and fresh fruit and flowers left every other day, also there was a turn down evening service. We had been met at the airport by Four Seasons meet and greet man which was worth every penny as he whizzed us through customs and out to our air cooled chrysler van where cold flannels and water awaited us.
The grounds of the resort are kept immaculate and all of the staff are courteous and friendly.
Restaurants are good and food nice, Various buffet nights from around the world are on offer on different days.
Plenty of entertainment going on during the day and evening which is good if you can tear yourself away from the pools or beach were your every need is attended to, sunglass man cleans smudged glasses, spritz man cools you off with lemon water and cool flannels should you need it, sunbed towels are folded continually for you if the attendants see them in a heap, during the day iced drinks are brought to cool you down.....heaven :)
We went on two evening events Cinema on the beach where we lay on sunloungers whilst watching Pirates of the Caribbean whilst popcorn and hot chocolate was brought round. There is nothing quite like watching Johnny Depp on big screen under the stars of Sharm el Sheikh! Another event was star-gazing on the beach which was conducted by the resident astrologer who showed us various planets through his telescope and taught us some very interesting things.
And then diving and snorkelling, well what can I say all the stories of the Red Sea being like a fish tank are true. My elder son dived 5 times with Sinai Blues, the four seasons dive centre and he had an amazing time and the rest of us snorkelled off the hotel jetty, my 9 year old is totally hooked on marine life now!!! The only thing is that you can not enter into the water from the beach as it is all coral so you have to get in off the end of the jetty but there are 2 swimming pools if you don't like swimming in deep sea water.
If you are in any doubt about coming here then don't be. Once you enter the Four Seasons it is as though you are in a bubble where you are treated by royalty, be warned though... if you should venture into Naama Bay (where most of the package holiday hotels are) you will be in for a nasty shock as it is VERY different from the Four Seasons resort!
A nice touch is that the manager Charlie Parker met us when we arrived and it was nice to then see him most days at breakfast and wondering around the resort so if you needed to speak to management about anything you could ( not that we did) The Four Seasons is like a well-oiled machine and as the saying goes if Heineken invented a resort this would be it! Can't wait to return. Any questions please feel free to contact me :)

Date of stay: October 2008
  • Trip type: Travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
19  Thank P7925NFangelap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews