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“the best in Sharm Elshiekh”

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Helnan Marina Sharm
Ranked #98 of 231 Hotels in Sharm El Sheikh
cairo
Level Contributor
509 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
“the best in Sharm Elshiekh”
5 of 5 bubbles Reviewed 18 March 2012

woooooooooooow , is the least i can describe this hotel , location was very very near to the center of the main important place in sharm elshiekh walking distance to all the bars , discos and restaurent of naama bay , beach was the best among the beaches with very comfortable chairs , swimming pool was very nice , restaurant of the hotel was very very good , but take care of OMLLET station , room was very nice , but need improvement in cleaning staff , better to put all ur belonging in the safe , the best in the hotel was the animation team , and the best of them was Martina , all the team was fantastitic u dont have to go outside the hotel without them , they are very active morning and evening a, there was activity every morning and nights , all the staff was very helpful with recomendation to change the room service staff specially ( 4th floor ) , my trip to there was fantastitic and i would recomend it to all my friends

Room Tip: try to get a room in the upper floor after 3rd floor and better to choose superior room if u can pay...
See more room tips
  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Yasserradwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelnanMarinaGM, General Manager at Helnan Marina Sharm, responded to this review, 16 November 2015
Dear MR/ Yasserradwan
How always nice to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever.

It is a pleasure to see that in general you were happy with the service you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned.

For your kind information, your comments are of great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential.

Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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564 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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English first
Leicester, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 10 February 2012

Having had a disasterous holiday last year in Sharm - during the revolution and abysmal hotel - we werent put off and vowed to return this year and try the Helnan Marina. It always looked busy, with its lovely setting, private beach, 3 pools and a jacuzzi. And we werent disappointed. What a truly lovely hotel. Firstly the staff, from the gardeners to senior managers. Never to much trouble to bid you a good morning, ensuring everything was ok with your stay, anything they could do for you would never be to much trouble. Reception staff could do with cheering up a bit though. Very clean in all areas of the Hotel including the beach and pool area. All rooms have a sea view, ground floor may be a bit restricted but they open out onto the gardens which are very well maintained. Animation team are a vibrant trio, involving young and old in all nationalities to participate. The hotel was very busy with Egyptian and Russian holiday makers on several days which may deter visitors but as the only British there at one point, we certainly never felt left out. In fact, quite the opposite. The lack of union jack t-shirts was a god send! The food. Well what can I say. Executive Chef Mohamed, a very distinquishing figure in his varying chef colours and hat, is very much a front of restaurant manager. Forever present at meal times to oversea the vast array and choices of food, exquisite food, on offer. Even the most fusiest of diners could not complain. The quality is first class. The Lobby Bar is fronted by 'ever the story teller' Wael! Fantastic guy and was his side kick, also Wael! Had no problems with noise from late night revellers in Na'ama Bay. All in all a marvellous time.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank SUTONEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelnanMarinaGM, Front Office Manager at Helnan Marina Sharm, responded to this review, 16 November 2015
Dear , (SUTONEY )

How always nice to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever.

It is a pleasure to see that in general you were happy with the service you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned.

For your kind information, your comments are of great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential.

Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed 9 February 2012

One of the worst, bad rude staff,unsafe..Just imagine waiting 48 hours to get a Toilet Paper
Paid for a Sea view and all I got was Tattoo Stand blocking the air and sun to my room.
Helnan seems to be cheap low class chain in Egypt, but this one is the worst ever.

Room Tip: Avoid it totally..not worth the money
See more room tips
  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank World T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fom333, Front Office Manager at Helnan Marina Sharm, responded to this review, 19 May 2014
Dear Mr.

How always nice to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever.

It is a pleasure to see that in general you were happy with the service you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned.

For your kind information, your comments are of great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential.

Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.

Thank You & Best Regards
Ahmed Fathy
Front Office Manager
Helnan Marina Sharm Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 3 January 2012

This nightmare started when we checked in: the hotel photo copier was not working and the clerk told us to leave our passports there so he could copy it in the next day. When I naturally refused to leave my passport with them, he also refused to do the check in. After some senseless discussion they were able to find a working copying machine. Solved? Far from it! Even that we had booked the hotel 1 month prior to our arrival they didn't have our room! They gave me and my newly wed wife a 2 single bed's room! We were only accommodated properly in our correct room (after many discussions) 3 hours after our arrival. The breakfast was hell on earth! A bunch of people kneeling each other to get to the food (not good, by the way). If you want to sleep and rest at a reasonable hour, forget about it. The nearby night club goes until 5 or 6AM and you have the sensation that the noise is coming from the next door. The decoration is tacky and there is nothing remarkable about this hotel. Very umprofessional. Avoid it if you precious your relax.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Medeiros09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fom333, Front Office Manager at Helnan Marina Sharm, responded to this review, 19 May 2014
Dear Mr. Medeiros

How always nice to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever.

It is a pleasure to see that in general you were happy with the service you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned.

For your kind information, your comments are of great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential.

Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.

Thank You & Best Regards
Ahmed Fathy
Front Office Manager
Helnan Marina Sharm Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amman, Jordan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 January 2012

It was one of my best trips to Sharm El Sheikh , every things was great first of all the location is perfect in the heart of Ne`meh area the service & the staff were excellent the beach was very clean & nice one also not so far from the Hotel more over there is a private road to lead you to the beach no need to go outside the Hotel in case you wearing a swimming wears.they are making a party every day in the hotel`s garden its such a nice one,also its cost nothing the price of the food Meals not expensive.Its really a very good choice if you want to trying it.

  • Stayed July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amman_JordanMaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HelnanMarinaGM, Front Office Manager at Helnan Marina Sharm, responded to this review, 16 November 2015
Dear , ( Amman_JordanMaha )

How always nice to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever.

It is a pleasure to see that in general you were happy with the service you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned.

For your kind information, your comments are of great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential.

Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Innsbruck , Austria
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 22 December 2011

The hotel is in an excellent locations. Rooms with full view to the sea. Excellent beach . The receptionists aren't friendly. The hotel is generally nice . Wifi is only available in the reception and for $18 a day !

  • Stayed May 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mehilba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramadan M, Reservastion & Revenue Manager at Helnan Marina Sharm, responded to this review, 9 February 2012
Dear All Helnan Marina Sharm Guests

we do appreciate and thank you for all of your comments and promise to always do our best for your happiness

Wifi Internet is now available with a little charge
Thank You

Ramadan Moussa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leskovac, Serbia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 5 December 2011

This hotel has a wonderfull location, for young people especially. It's right on the beach,very close to the Naama bay center. There are a lot of discoteques, caffes, fast foods, ancient and modern markets, walking areas ... near Helnan Marina.
But, except that hotel is not so great. Hotel is not so clean, rooms are small - but every room has a see view, no good animation team, service is slow and sometimes almost impossible, rooms are very loud (some people can't sleep because of disco music)...
This is about Helnan Marina in short cuts.

  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank NenadN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Helnan Marina Sharm

Property: Helnan Marina Sharm
Address: Na'ama Bay | South Sinai Governorate, Sharm El Sheikh 12345, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#69 Spa Hotel in Sharm El Sheikh
#86 On the Beach Hotel in Sharm El Sheikh
#91 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Helnan Marina Sharm 4*
Number of rooms: 296
Official Description (provided by the hotel):
Helnan Marina Sharm is located in the center of Sharm El Sheik city on Sinai Peninsula overlooking Na'ama Bay, with the blue crystal water of the Red Sea. The hotel is the ideal place for holiday makers from world wide, either relaxing or for diving to explore the magnificent coral reefs. The hotel management had studied all means to create the utmost comfort, pleasure and relaxation to satisfy their guests needs, to bring their dream holiday to life. The hotel is located in the heart of Na'ama Bay, sea view, within a distance of 11 km from SSH International Airport, and 5 km from the bus station and 7 km from the Old Market. The hotel is on the far edge of the bay, with a lifetime panoramic view for the full bay is seen... ... more   less 
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Also Known As:
Helnan Marina Sharm Hotel Sharm El Sheikh
Helnan Marina Sharm El Sheikh

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