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“The Good and the Not-so-good”

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Coral Sea Sensatori - Sharm El Sheikh
Ranked #30 of 230 Hotels in Sharm El Sheikh
Glasgow, United Kingdom
Level 4 Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“The Good and the Not-so-good”
Reviewed 29 September 2011

Stayed here for 1 week, never been to Egypt or to a Sensatori resort. Our impressions are not too different from others.

The Good:
1. Clean and spotless resort
2. Great ground staff - very polite, friendly, helpful whether or not you tip in advance.
3. Great coral - lots of coral fish yards from the shoreline, Great place for the novice snorkeller.
4. Rooms - newish resort (refurbished) so fittings new. Great big bed. Virtually all rooms have great views of Red Sea.

The Not-so-good:
1. Rooms - bath too small, many rooms have only shared balcony. Many swim-up rooms lack privacy.
2. Food - mediocre in range and quality, lukewarm, very repetitive in buffet restaurant. Fruit quality particularly poor. Ala carte restaurants - often lukewarm and portions tiny, including StoneGrill where you have to pay for your meals.
3. No real seafood in buffet restaurant - some fried fish and occasional calamari dish only. No big prawns or any shellfish at all.
4. Packed breakfast very poor - but free of charge, if you have an early excursion.
5. Location - in middle of nowhere, far from Naama Bay etc. Shuttle bus too pricey - over £10 per couple per return trip.
6. Sun loungers - too few around pool areas.

Overall good experience, just don't have too high expectations......

ADVICE - if you are hoping to cash travellers cheques you MUST bring your purchase receipt with you or the bank in the resort will not cash the TC. They say it is Egyptian law!

  • Stayed September 2011, travelled as a couple
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Helpful?
5 Thank Mabok O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Oxford, United Kingdom
1 review
Reviewed 28 September 2011

Well, you know how it is...You've booked your holiday, you're getting all excited about your well earned break and in the days before you leave home you start checking trip advisor...Then you start to get anxious about the bad reviews (why is it always the bad ones that you focus on?)

I can honestly say that all our worries were unfounded and we have just returned from one of the most relaxing and overall best holidays we've had!

We had a swim up room which made me say "wow" as we were shown in. It was was spacious, clean, inviting and the bed was huge and very comfortable. It was equipped with everything we needed and was kept immaculate by our friendly, cheerful cleaner.

We ate mostly in the Fountain View restaurant as there was such a good selection of hot and cold food. I am vegetarian but had no problem finding something good to eat. We were however disappointed not to get to try the Italian Restaurant as this was always fully booked.

We spent our days on the beach and snorkelling in the sea (just don't be like me and forget the sunscreen on your back before snorkelling... Ouch!) The beautiful coral and fish have to be seen to be believed! It is advisable to wear reef shoes into the sea as it is quite rocky as you walk in.

There was always plenty to do in the evenings and huge credit to Nick in the piano bar for his talent and good humour.

We did just the one excursion and it was an experience we will never forget. We did the Quad bikes into the desert at sunset which was truly magical! We were very well looked after by the guides and I would highly recommend this trip.

Finally the staff... Well they made the holiday. They work so hard in the extreme heat and are generally friendly and very helpful. Nothing is too much trouble...And all this without tipping everyday! We tipped on the last day but never once felt it is required in order to get good service. A special mention and a big thank you to Khaled from the adult bar(?) on the beach who worked very hard all day every day to make sure every one on the beach had enough to drink. He was so friendly, always smiling and remembered what you liked. He looked after us so well.

So all that's left to say is don't worry, just go and enjoy!

We will return :)

  • Stayed September 2011, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Jo-Escape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crawley, United Kingdom
Level 5 Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 28 September 2011

We have just returned from a very enjoyable relaxing fortnight at the Sensatori.
We believe if you book an all-inclusive holiday in an Egyptian 5 Star Hotel designed and priced for the British Package holiday market you should have realistic expectations and as such the hotel performs very well in our opinion. A great deal of thought and effort has gone into making this hotel all things to all people and I am sure the vast majority of guests will go home completely satisfied as is reflected in the recent Trip Advisor reviews. However, if you’re looking for a classy, sophisticated holiday then pay the price and go somewhere else.
What we did expect was a decent nights sleep. We were allocated a room below the Piano Bar terrace where furniture was dragged across the floor all hours of the day and night making an uninterrupted nights sleep below impossible. This the hotel forced us to endure for 2 nights before they agreed to move us to an acceptable room.
I could say much more but it has already been written in the reviews but we would like to repeat, the vast majority of staff here are fantastic and genuinely can’t do enough for you regardless of tips.
We would particularly like to thank Mahmoud who did a fantastic job keeping our room spotless. Saad, Mohamed and Sameh who made our visits to the Fountain View restaurant a pleasure and Atia who kept our glasses constantly replenished at the pool.
We have booked for next year but it will be the last time if we don’t get a decent room on arrival.

Room Tip: Don't accept room 2321.
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  • Stayed September 2011, travelled as a couple
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    • Cleanliness
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Helpful?
9 Thank Caretaker8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuneaton, United Kingdom
Level 4 Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 27 September 2011

Just had a lovley week at the Sensatori the weather was glorious , Had a great room with a stunning Sea View and was really nice and comfy . We had a Jacuzzi on the balcony not really worth the money we only used it because we had paid for it not very private at all, The swim up rooms look good .The Food was nice lots of different resturants to eat in and lots to choose from , Went to the stonegrill one night not included in the all inclusive and Def NOT worth the money . The waiters work tirelessly around the clock and nothing is too much trouble for them at all .The entertainment was ok different shows everynight by the Sensatori showcast team , Some can sing some carnt leaves alot to be desired really ,The best show was Kylie Minogue, The Piano Bar is better just not big enough , Natasha who manages the Showcast Team is very patronising and false walking around talking to everyone in the Bar but its only for good feedback nothing else . The guest relations team are really nice especially Kathleen and they are on hand for any advice you want .The pools are fantastic there are an adults only pool but there wern't many children around because they have there own section and play area away from the main pools went and had a look it looks great for them splash pool, Slides etc .We had a great time and would recommend it .Will be going back next year .

Room Tip: Ask for a sea view , Its stunning .
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  • Stayed September 2011, travelled as a couple
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Helpful?
6 Thank alwaysonholiday01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 September 2011

Just returned from 10 night stay at Sensatori. Had a swim up room in adult area, very nice although would not pay for swim up again as pool area and beach very nice. The beds in Sensatori are extremely comfortable and the room has everything you need. The hotel is let down by the main restaurant, the Fountain. The food is not hot enough nor is the coffee and you will generally only receive good service if you tip up front daily. It is clearly obvious those that have tipped upfront and those that have not. This is supposedly a 5 star hotel and you would expect to receive a certain quality of service without paying for it upfront, bearing in mind that you have paid for an all inclusive deal. The main restaurant quality of food is no more than 3 star. The stonegrill is alright but expensive for what it is. The Gokan is the nicer of the two in my opinion. It is a little cheeky to charge £30 for a bottle of wine when you are all inclusive though! The gym and sports programme is excellent. The entertainment was a huge disappointment. The only good evening out of 10 was Lady Gaga. The illusionist was appalling. The entertainment quality definately needs improving. The pools are all lovely but again service depends on tipping. The waiter around the adult pool completely ignored you if you had not tipped and it was very obvious. Overall it was a nice holiday but not quite 5 star yet.

  • Stayed September 2011, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunfermline, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 September 2011

just returned on 25/9/11 from this hotel and would go back NOW !! Loved everthing about this place , staff so friendly and could not do enough for us . we didnt even have to open our own bottles of water . Having read the reviews before we went re food we were a bit dubious but food could not be faulted , breakfast in buffet restaurant had EVERYTHING you could possibly want for breakfast and i even witnessed some one asking for a fried egg but the yolk being cooked separately from the white and it was done for them as if it was the norm !!
best eating experience had to be in the Teppanyaki restaurant ( one of 3 that not included in the all inclusive ) food prepared in front of you and to be honest is the bet eating experience ever be warned though portion sizes are ENORMOUS!! ,so much so on our 2nd visit we asked for smaller portions.special mentin has to go to Emad in the Cue bar who kept us in stitches with his tales of egypt culture and his love of everthing scottish WELL DONE that man x x Sea very warm and if you a snorkeller / diver then you will be in your element fish a plenty to view. We did a day trip to Cairo booked before we left with the Sharm Club , well worth the money and our guide SHARIF was excellent and so passionate about his country's history . Fantastic day . All and all a wonderful hol which i could go on and on about .

  • Stayed September 2011, travelled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Pauline186530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 September 2011

Short and sweet

Transfers/flights excellent - although Sharm airport is chaotic.

Rooms - we were booked in adult section 3149. Bedroom good, short stride from adult bar (You could hear no noise) Air conditioning is not brillant and noisy, speaking with people I think this is common. The bathroom ok, although the toilet is a very tight squeeze. My wife and I are not large people, my wife being 7.5 stone and she said it was hard to sit on toilet correctly. But we really liked the position of the room.

Food - ate in three a al la carte restraunts, both my wife and i preferred Fountains main buffet. Good selection, food fresh. As other reviews, it is best to go early or later. Quieter and not so noisy. May disappointment was if you sit outside - service is very poor for drinks etc. At time tables are left untidy. Does not give the best impression on first visiing. The staff are still learning and I'm sure this wlll be rectified in time. No issues with stomach upsets.

Sports - Brillant, the team of Alex, Kate and Emma are brillant. Wide variety of activiies everyday. They don't pester you to be involved, but I encourage all to try the sports/activities on offer. The beach volleyball is a laugh.
The snooker is expensive £8 per hour - poorly light, no rest, long cue - I don't think its worth the money.

Spa - My wife and I love this. We tried 'the journey of the senses' 2hrs of pure relaxation. before this we used there other facilities - Sauna/steam room/fresh water pool/hot tub all brillant.

Bars - Our favourite bar was the adult bar - quiet but staff there were good banter. Although they don't change the cd's often enough. Must of heard Celine Dion 4 times on the trot.

Scuba/snorkelling - both very good, even the wife snorkelled. This was the best bit. Plenty of fish to see and the wife couldn't talk. Lol.

Would I return - definetly yes

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Toon1424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coral Sea Sensatori - Sharm El Sheikh

Property: Coral Sea Sensatori - Sharm El Sheikh
Address: | Ras Nosrani, Sharm El Sheikh 102, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Top resorts Hotel in Sharm El Sheikh
#20 Family Hotel in Sharm El Sheikh
#22 Spa Hotel in Sharm El Sheikh
#22 Romantic Hotel in Sharm El Sheikh
#28 On the Beach Hotel in Sharm El Sheikh
#30 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Coral Sea Sensatori - Sharm El Sheikh 4*
Number of rooms: 470
Official Description (provided by the hotel):
Sensatori Sharm El-Sheikh Resort puts you just footsteps from the sand. It is set on a beach overlooking Ras Nosrani Bay across 37 scenic acres of landscaped gardens fronting a stretch of over 600 meters of pristine sandy beaches. Sensatori Sharm El-Sheikh Resort is located across Tiran Island and close to the world-famous Ras Mohammed National Park, both considered to be two of the best diving spots in the world. The resort is also conveniently situated near Sharm El Sheikh Airport, the city centre, marina and the various attractions in and around Sharm El Sheikh. BALANCE and CHOICE, running through the whole Sensatori experience. On the one hand there are action-packed activities; on the other, ultra-relaxing spa treatments. Likewise, gourmet cuisine sits alongside fast food. The secret to it all and the main focus lies in the attention to details. The hotel offers 470 guest rooms and suites categorized to 19 room/suite types, all dressed in modern stylish fixtures and furniture. All rooms are equipped with electronic key lock, 32” LCD television and 40” in suites, mini bar, safe box, iPod docking station, iron/ironing board, tea and coffee kettle and a luxury bathroom with a Jacuzzi bathtub and mood light. ... more   less 
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Also Known As:
Sensatori Sharm El-Sheikh By Coral Sea Hotel Sharm El Sheikh
Conrad Sharm El Sheikh Resort
Sharm El-Sheikh Conrad

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