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“Great Hotel, Great Location, Great Service”

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Hilton Sharm El Sheikh Fayrouz Resort
Ranked #35 of 234 Hotels in Sharm El Sheikh
Certificate of Excellence
Hoylake, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel, Great Location, Great Service”
Reviewed 12 April 2014

Best thing is the location. Hilton have by far the biggest stretch of beach in Naam Bay. Also excellent food with reasonable prices as compared with other restaurants. Room 215 was starting to show its age but perfectly acceptable.
Nothing is too much for the staff. Any request is met with a smile. Would definitely stay again.

Room Tip: Just call the hotel and ask a few questions. They will be happy to help out. They can also arrange a...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeerlessSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagdyMetwally, General Manager at Hilton Sharm El Sheikh Fayrouz Resort, responded to this review, 13 April 2014
Dear Guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever. It is a pleasure to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned. For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Sincerely, General Manager Office
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (214)
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Ellon
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 April 2014

We spent a week here and could not fault the service we received. We were very well looked after and the quality of food on offer was very good indeed. The staff were efficient and friendly and could not do enough for us. The hotel management invited us to a cocktail party and a ladies' day celebration and were very happy to listen to our thoughts and ideas. The only slight downside is that some of the rooms are looking a little tired but they are refurbishing them. We particularly liked that each room was it's own little villa in the grounds which were well cared for. Would be happy to go back.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KevMacEllon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagdyMetwally, General Manager at Hilton Sharm El Sheikh Fayrouz Resort, responded to this review, 13 April 2014
Dear Guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever. It is a pleasure to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned. For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Sincerely, General Manager Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 April 2014

What an amazing hotel, i came here in 2011 and i just came back from there again , my 2nd visit was amazing as the 1st, i am very happy that this hotel have the same quality as before, i stayed for 3 nights in a pool view room , my favourite rooms are in the 500 section, the people are amazing the staff are amazing with a smile that is always on their face,special thanks to AHMED FOUAD from the reception who changed my room upon my request from 429 to 504 as it had a better view for me and my wife, he was really very helpful and also during my check out,thnx also to all the staff of the main restaurant which we had breakfast ,also special thanks to MR COFFEE his name i think was AHMED AMAL , this guy had a very pleasent smile , he always serve u with a beutiful smile, the food is delicious , bottom line all tthe sttaf was gr8,
the location is gr8 its in the middle of namma bay where u can go out and find al the restaurants and night life , ex :fridays ,pacha little buddha..
finnaly i am very happy me and my family on our stay and we will definatlly come back again,this hotel is becoming our cozy home....
THNK U ALLLL...

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohammed_shalaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagdyMetwally, General Manager at Hilton Sharm El Sheikh Fayrouz Resort, responded to this review, 10 April 2014
Dear Guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever. It is a pleasure to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned. For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Sincerely, General Manager Office.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2014

This resort was beautiful, the staff were very welcoming and friendly. The pool area was always kept clean and the pool nicely heated. Our family suite was spacious and 5 star luxury.
I would like to give a huge thank you to the Animation Team, especially Troy for making our visit wonderful, he is a very hard worker and a kind person.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank persiarana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagdyMetwally, General Manager at Hilton Sharm El Sheikh Fayrouz Resort, responded to this review, 10 April 2014
Dear Guest, I would like to seize this opportunity to thank you very much for the time you spend to write your valuable comments regarding your recent stay at Hilton Sharm El Sheikh Fayrouz Resort and the efforts you took to share your views with us. For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential. We are delighted to learn that you enjoyed your stay and that we achieved our aim of ensuring your holiday to be both relaxing and memorable. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Sincerely, General Manager Office.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
amman, Jordan
1 review
Reviewed 7 April 2014

to run away from the daily life, pampered, and treated by the best on the sandy shores of the richest sea in the middle east.. variety of choices and activities, amazing landscape, and best of all you get access to the pedestrian path walk which connects you to all the other attractions around the center of naama bay which happens to be hilton. the location of the hotel is perfect, well used, and easy of access. security is at its best, and hospitality is beyond pampering. thanks to hilton for such a great stay. Over and all.... LOVE IT...

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Luai A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagdyMetwally, General Manager at Hilton Sharm El Sheikh Fayrouz Resort, responded to this review, 8 April 2014
Dear Guest, I would like to seize this opportunity to thank you very much for the time you spend to write your valuable comments regarding your recent stay at Hilton Sharm el Sheikh Fayrouz Resort and the efforts you took to share your views with us. It is a pleasure to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned. For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential. Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests satisfaction whilst on vacation. Thank you once again for your feedback and I look forward to welcoming you once again at Hilton Sharm El Sheikh Fayrouz Resort in the soonest future. Sincerely, General Manager Office.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2014 via mobile

Just returned from this hotel, all i can say is that its amazing. Nothing is too much trouble for the staff, the only thing that lets it down is the bathrooms they could do with a bit of modernizing and a good deep clean. Overall this hotel is fantastic, the food was of very high quality.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jamesp0444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagdyMetwally, General Manager at Hilton Sharm El Sheikh Fayrouz Resort, responded to this review, 8 April 2014
Dear Guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever. It is a pleasure to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned. For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Sincerely, General Manager Office.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mullingar
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2014

Great hotel, the staff are amazingly helpful. Bungalow rooms have a lovely private terrace. Gardens are colourful and well tended with a lovely array of flowers. Coral reef just yards away from beach. Beach private and lots of space.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank christine r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagdyMetwally, General Manager at Hilton Sharm El Sheikh Fayrouz Resort, responded to this review, 8 April 2014
Dear Guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever. It is a pleasure to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned. For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Sincerely, General Manager Office.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Sharm El Sheikh Fayrouz Resort

Property: Hilton Sharm El Sheikh Fayrouz Resort
Address: El Salam Road, Naama Bay, Sharm El Sheikh, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#19 Top resorts Hotel in Sharm El Sheikh
#21 Romantic Hotel in Sharm El Sheikh
#33 On the Beach Hotel in Sharm El Sheikh
#35 Luxury Hotel in Sharm El Sheikh
#36 Family Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Sharm El Sheikh Fayrouz Resort 4*
Number of rooms: 210
Official Description (provided by the hotel):
Commanding a central position in Naama Bay, the hotel is enclosed within beautiful landscaped gardens and has the advantage of the longest stretch of sandy beach in he bay. Just a short walk along the promenade will take you to the bustling centre of the bay home to a variety of shops and local nightlife. ... more   less 
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Also Known As:
Hilton Sharm El Sheikh Fayrouz Hotel Sharm El Sheikh
Sharm El Sheikh Hilton
Hilton Fayrouz

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