We have stayed in the resort just after Easter and we were very glad that we missed the rush of holiday makers as the beach was tranquil in the mornings.
The room is very specious with good air conditioning, which we turned on often to kill off moscitos. The hotel should have invested in some room plug ins that would repel moskitos as they could be a non-sense at night. We used some sprays with us to repelent them but still got bitten.
The bathroom was fairly clean, but on my arrival I had to clean the toilet as I found it very unclean with some pubic hair under the seat. As per the smell in the bathroom, I think all heat countries have problem with drainage and it was not too disturbing. The towels are changed daily and the shower is very spacious.
There is a tea/coffee facility in the room, but no mugs to use it, only glasses for water.
Minibar contatins 7 cans of soft drinks and they get only replenished once a week, which I think it's very stingy and poor for 5 star hotel and the fact that days are very hot.
You get 2 small bottles of water replenished daily, so we used some bolied water to brush teeth and save on the mineral one for the beach.
The drinks on the beach are available from 10.30 and not minute earlier!
In the first few days we were served some questionable diluted coke and lemonade but then they switched to bottled drinks which made a difference.
Coffee on the beach is horrible. It's from the autimatic machine and although you ask for cappuccino of latte they all taste the same and with no milk! You can not get any food or snack on the beach, unless you book or pay for in the lousy Italian restaurant. We had a dinner in the Italin, French and Indian restaurant and apart from Indian the other two were just not worth going.
Food was very average and we would be better off goign to a buffet.
Buffet is reasonably stocked- 3/4 UK stars. On the positive side we have never had any tummy problems so that shows food is prepared in hyginic way.
Very dissapoiting when it comes to drinks. From alcoholic drinks all inclusive only covers some sort of wine and beer. No coctails at all. You have to pay for them. Considering the 5 star, the resort should at least provide coctails made with local spirits and charge for the premium brand ones.
Some staff were attentive some where ignorant but you get that everywhere. Considering how little they earn in Egypt and how hard they need to work in heat, we could not feel upset when we didn't always get what we ordered.
I did get upset though accidently listening to some' high flying ' manageress with American accent who just arrived to Sharm and was slagging staff off! Shame on her! She should get fired first for discriminating people in reagrds of their looks, or not being able to keep her mouth shut in public areas! That is the terrace!
We have truly enjoyed the beach!, It's wonderful! It has it's own jetty that takes you directly into water so no real need for special beach shoes. There is a small coral reef as well so make sure you do buy some good snorkels! I have mada mistake of not owning ones and really regretted it! We went on the boat trip with Pyramid Divers and we had an awsome day! Highly recommendable but make sure you have your own snorkels! I had used the ones avaiable on the boat and as they were loose the water kept coming in, which is not really pleasant experiance. But the person responsible for swimming with us was kind enough to lend me his own ones :)
We also did Star Gazing trip into the Sinai Desert. The trip can be booked with Thomas Cook representative. We have really enjoyed the experience of the desert. You ride on the camel for about 20-30 minutes, you get to eat food preperaed by Beduines, you listen them sining and watch beatiful sunset. You get to see Syrius and Jupiter thourgh mega powerfull telescope!
Overall we would definetly retrun to the resort, probably not in peak season, we felt welcomed and looked after especially by the beach and breakfast staff.
We will not let Thomas Cook make money on us though anymore. They are a rip off! You have to pay additional money if you want to choose sits next to each other on the flight, we did not see any value added in booking the holiday with them as to oppose of booking everything independently (and you can do it!), the luggage allowance is stingy they even waighted my cabin luggage again before boarding in UK. On return we were asked if we wanted to add speedy boarding for additonal £10 per person and we said no. The member of staff sat there talking on the phone while we all queued as no one wanted to pay more! On the return flight, we flown for 6 hours due to strong wind and not even complimentary glass of water or tea was offered to us!
Shame on Thomas Cook service, definetly not worth the money.
Hotel though yes, and I hope to return there but not in the pick time.
- Official Description (provided by the hotel):
- SUNRISE Grand Select Arabian Beach Resort offers guests an unforgettable and luxurious escape to enjoy an ultimate holiday. Each with an own private balcony or terrace overlooking the Red Sea and the garden surrounding, the 420 guest rooms are thoughtfully designed and exude the spirit of Arabian elegance and enchantment. Complemented by a host of comprehensive amenities, all rooms and suites are adorned with the convenience of telephone in room, LCD flat screen TV with international channels and news, WiFi internet (free of charge), in-room safe, coffee and tea making facilities, mini bar, individually controlled air-conditioning. Several room categories guarantee to satisfy all guests' needs. Families will find their personal haven in the spacious family rooms, featuring a master bedroom with king size bed and 2nd bedroom with 2 double beds. Experience a new level of pampering in our different suites with private Jacuzzi bath, that cater our discerning guests all the comfort and luxury for an unforgettable stay. Room Types• Superior Room• Deluxe Room • Deluxe Swim Up Room • Family Room • Executive Swim Up Suite• Executive Suite • Dining & Bars For the ultimate gourmet enjoyment at SUNRISE Grand Select Arabian Beach Resort an excellent selection of dining options awaits you. ... more less
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