I visited this beautiful hotel with my mother for two weeks in March and we were joined by my 30 year old daughter for the second week. It was obvious from our arrival that we would enjoy our holiday in such an elegant, modern and stylish building. The setting, terraced down to the breathtaking beach and coral sea is gorgeous. That, coupled with the fantastic food and hard-working, friendly staff ensured that we had an absolutely amazing holiday.
Our room had two really comfortable double beds and was very similar in decor to my daughter’s room but her’s had just a king size bed. Both rooms were large, bright and very well appointed with modern, neutral furnishings to appeal to all tastes. The bathroom was very attractive and , although it did not have a bath, it had the biggest and most powerful shower I have ever had in a hotel. We literally need not have taken any toiletries as the hotel provided toothbrushes, tooth paste, razors and gel, shampoo, conditioner, moisturiser etc and these were replaced as soon as we asked the cleaner for more. Our cleaner kept everything spotlessly clean and we only had to ask for anything we needed, nothing was too much trouble There was a large flat screen TV in the bedroom with a great selection of programmes for the English speaking guests compared to other hotels we have visited. The mini-bar was stocked with soft drinks which were refilled regularly plus there was fresh bottled water every day. Although there was a kettle and coffee and tea, you needed to borrow a couple of mugs and also get milk from one of the bars to keep in the fridge for when you wanted to make your own hot drinks. To be honest, hot drinks were available in so many places in the hotel at all times of day that we barely used the kettle anyway.
We were really pleased with the position of our room 2128 in the Dahlia block which led out onto a terrace and garden right next to one of the quieter pools. We preferred this position by far to the bigger, more popular main pool. Other people preferred the main pool as it has a swim up bar and is livelier with music and games led by the animation team (who were super friendly and great fun!) The sunbeds were attractive and sturdy with nice pads to make them more comfortable. We never had any trouble finding one at any time of day and the pool attendants were always on hand to help anyway.
We enjoyed eating at all the restaurants, but our favourite a la cartes were the Thai and the Indian. Most lunchtimes we ate down at the Italian beach bar restaurant. The salads, pastas and pizzas were just a perfect light bite for that time of day. We were very pleasantly surprised by the quality of the alcoholic drinks throughout the hotel, particularly the wines and spirits which were very palatable but our favourite tipples by far were the delicious cocktails. They come highly recommended by us and believe me, we tried them all! We usually had them served by Bassem, who had a lovely, attentive, professional manner and always served with a smile.
There were a couple of minor issues which mainly seemed due to teething problems for this new hotel. They really didn’t cause us much concern but for fairness and balance I feel I need to point them out. Firstly, although the staff are efficient, hard-working and cheerful (like the brilliant Sammeh who never seems to stop) they sometimes seem to be rushing around to cope with too many guests. We spoke to the catering manager, Yasser who was so positive and genuinely interested in our opinions. He assured us that they were working hard recruiting and training more staff to deal with this issue, so maybe this problem has already been solved. We had a couple of small issues, such as using the computerised restaurant booking system, and went for assistance to the young English girl employed for customer relations. She seemed very polite but not really prepared to put herself out much. This attitude was a bit disappointing, especially in contrast to the efforts the Egyptian staff always seemed to put in to ensure guests were happy.
Overall this has to rate as one of our best holidays ever and we will definitely, definitely be returning ASAP. So, to all the management and staff of this brilliant resort – a massive “Thank you” from Lynne, Val and Lisa for going the extra mile to make everything just perfect for us.
- Official Description (provided by the hotel):
- SUNRISE Grand Select Arabian Beach Resort offers guests an unforgettable and luxurious escape to enjoy an ultimate holiday. Each with an own private balcony or terrace overlooking the Red Sea and the garden surrounding, the 420 guest rooms are thoughtfully designed and exude the spirit of Arabian elegance and enchantment.Complemented by a host of comprehensive amenities, all rooms and suites are adorned with the convenience of Telephone in room, LCD Flat screen TV with international channels and News, WIFI Internet (free of charge), in-room safe, coffee and tea making facilities, mini bar, individually controlled air-conditioning.Several room categories guarantee to satisfy all guests' needs. Families will find their personal haven in the spacious family rooms, featuring a master bed room with king size bed and 2nd bed room with 2 double beds. Experience a new level of pampering in our different suites with private Jacuzzi bath, that cater our discerning guests all the comfort and luxury for an unforgettable stay. Room Types• Superior Room• Deluxe Room • Deluxe Swim Up Room • Family Room • Executive Swim Up Suite• Executive Suite • Dining & Bars For the ultimate gourmet enjoyment at SUNRISE Grand Select Arabian Beach Resort an excellent selection of dining options awaits you. ... more less
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