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“Awesome resort, amazing animation staff”

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Sunrise Grand Select Arabian Beach Resort
Ranked #57 of 231 Hotels in Sharm El Sheikh
Reviewed 17 January 2014

I've been in this great resort for a week w/ my girl and some friends and it was amazing! First of all, I want to highlight the animation staff, I love them all, they were so kind and funny, we spent a very very very wonderful time thanks to them! They let us enjoyed a lot! Then, this facility is perfect, perfectly clean, every sort of wish or thing or request is satisfied! I could not ask for more!
Sunrise, you are the best!
Hope to see you again ASAP

  • Stayed: November 2013, travelled with friends
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2  Thank Yuri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this reviewResponded 22 January 2014

Dear Valuable Guest,
Thank you for choosing SUNRISE Grand Select Arabian Beach Resort for your recent holiday. We would also like to thank you for taking the time to write your kind comments here on TripAdvisor.
We are very happy to read that your overall holiday experience was above expectations and made more enjoyable with our animation team. Thank you very much for your kind words once again. We wish to welcome you back very soon to our little paradise.
Kind Regards,
The Management Team

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1,708 - 1,714 of 2,950 reviews

Reviewed 17 January 2014

I went to Sunrise the last ten days of november, Overall I liked everything but I have to say a special thanks to the Animation Team (Paola, Anastasya, Mizo, Shaima, Oksana), all of them work very hard for let the guests enjoy, and they never miss to ask you if you need something. During the day I enjoyed almost all the activities, like stretching, wateraerobics and belly dance; during the evening every night there were different shows. Thank you guys, I really hope to see you soon. Anyway all the staff is very polite and helpful over there. I will definitely reccomend this hotel!
About the room. I was in Tulip area and it was very nice, my balcony overlooked the main pool and the sea. About the Restaurants à la carte I went just in Italian and it was lovely.
The beach area was astonishing, there is a jetty where you can go to swim and snorkelling, the coral reef is beautiful, and you can see a lot of different kind and colorful fish.
For who will read this review I will reccomand to try to book this amazing resort.

  • Stayed: December 2013, travelled solo
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1  Thank Alberto P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this reviewResponded 22 January 2014

Dear Valuable Guest,
Thank you for choosing SUNRISE Grand Select Arabian Beach Resort for your recent vacation. We would also like to thank you for taking the time to write your kind review here on TripAdvisor.
We are very happy to read that you enjoyed your overall stay with us and that the facilities such as animation team, pools, restaurants and the beach were all above your expectations.
We very much hope you will make a return visit to our Resort so that we can host your stay once again.
Kind Regards,
The Management Team

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Reviewed 15 January 2014

A common friend suggested me and my GF the Sunrise and I have to say that he was right! Good prices (thank you Expedia), the best I've ever paid for this kind of holiday. Clean rooms, good cooking in any restaurant (the fish one was the best, even if you pay little bit more, but it deserves) and, most of all, a great animation (thank you all folks, I'm sure we'll be back soon!). We stayed around ten days and we've nothing to complain about. Just a suggestion we received and found useful: book the restaurant or you might not find a seat.

  • Stayed: September 2013, travelled as a couple
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2  Thank Neat88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this reviewResponded 22 January 2014

Dear Valuable Guest,
Thank you for choosing SUNRISE Grand Select Arabian Beach Resort for your vacation. We are delighted to hear that your choice was made upon recommendation of your friends. Thank you very much for taking the time to write your kind review here on TripAdvisor.
We are very happy to hear that you and your girlfriend had an enjoyable experience and that our animation team made your days more enjoyable with their daily activities and shows.
Thank you once again for the kind review and we very much hope that you will make a return visit to our little paradise so that we can host your good selves once again.
Kind Regards,
The Management Team

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Reviewed 12 January 2014

We stayed in this hotel for one week over New Year's.
We had an overall pleasant stay.

Liked/
Loved the atmosphere, the location by the sea, the pools, palmiers and beautiful architecture of the hotel which combined with the sunny warm weather made it feel like paradise. The food at the buffet restaurants was very good with much variety, esp. at the new year's eve party it was fantastic and we liked the live music by the restaurants. We could only try the Indian restaurant from the à la carte restaurants once, as it was the only one we managed to book. The room was spacious and clean and the room service was also fine - our room cleaner Ahmed was very friendly, and loved his surprising towel-art creations on our bed every day, even though he also crossed the line once when he insistedly knocked on our door while we were taking a nap, to check if everything is ok! The staff were overall trying to be nice and polite, even though it seems that they were overloaded with work during that week. The girls from the animation team did a great job in the morning and I enjoyed the stretching and aquagym sessions. I would recommend the massages in the spa center, we had a scalp and pharaonic massage and the ladies doing it were so kind and efficient.

Disliked/
Although there was an ATM van parked outside in front of the reception area, it was never working. And as sometimes we had to pay only by cash, we had to walk to the next hotels to get some money out. The wifi was really poor. Non existing in the room, in the lobby and even in most spots outside it was hard to get and very slow. The staff's general service could be improved, esp. in the buffet restaurants and the Italian restaurant. Although some waitors were very kind, chatty and helpful, others were even ignoring us or could hardly understand English. I was a bit disappointed with the quality of the manicure/pedicure and facial treatment at the spa center, although the kind young man that serviced me seemingly did his best.

  • Stayed: December 2013, travelled as a couple
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1  Thank Christina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this reviewResponded 22 January 2014

Dear Valuable Guest,
Thank you for choosing SUNRISE Grand Select Arabian Beach Resort for your recent vacation. We appreciate your feedback and we would like to draw you kind attention that your comments have been passed to the management of the concerned departments. We have already started a training program for the staff. We do hope that you will return to our hotel in order to see the improvements that we have made, considering your kind suggestion.
We look forward to welcoming your good self back to your second home in the very near future.
Kind Regards,
The Management Team

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Reviewed 11 January 2014

Being first timer on holiday in Egypt, it is vey dificult to make honest assessment of quality, because it is impossible to go by European scale and no first hand experince in other hotels in same area. Saying this can assure that it is safe, clean and pleasant place to get some winter tan. I'd sign under judgement that 5* hotel in Egypt are very good 3.5* in Europe and if you're not very sensitive to reasonably worn furniture, a bit too noisy exaust fan, some old stains then and there, then holidays will be OK. Rooms in resort are in several buildings, situated on leveled terraces, named in flowers names. Best buildings , rooms facing sun all day round are in Rose, Orchid and Dhalia buildings. Be aware that buildings are in terraces and closer you're to sea, more stairs you have to climb to reception/restaurants. There are 5 a'la carte restaurants and buffet restaurant for breakfast/lunch/dinner. Chefs are really good and there are plenty choices for any taste. Just keep in mind that it is almost impossible to find a table in a'la carte restaurants without booking, required 3 days in advance, which means that if you remember to make a reservation immediately upon arrival and you're lucky, you can get table for 4th day of your holiday. Plenty of choice for activity on site and around. Diving centre, snorkelling on site, Naama Bay is 7 min drive away, Soho Square - 5 min in opposite direction. Judging from rumors heard during 8 nights down there, I'd agree that this is one of cleanest, well looked after resorts with frindly staff in Sharm, same time believe that score of 4.6 is little overrated - 4.0 I'd sign for.

  • Stayed: December 2013, travelled as a couple
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1  Thank Kasx007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this reviewResponded 22 January 2014

Dear Valuable Guest,
Thank you for choosing SUNRISE Grand Select Arabian Beach Resort for your recent vacation. We are delighted to hear that you enjoyed your holiday with us and that you enjoyed the many different cuisines we have to offer. We would like to thank you for your kind feedback and would like to assure you that as an all year round destination we are making regular maintenance on the rooms during the quieter periods.
We do hope that you will make a return visit to our hotel in order to enjoy your time once again and to see the necessary improvements.
Kind Regards,
The Management Team

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Reviewed 10 January 2014

We stayed here for just one night as a treat after travelling around Egypt .I would find it difficult to find any fault with anything other than the extra charge we were forced to pay not realising the jacuzzi pool in the spa was an extra ! They ask you to sign you have used it afterwards and we did not know we were being charged until we checked out ,I suggested to the manager it would have been kinder to ask people to sign for the extra charge before they get in ! The only other complaint was we seemed to be sharing the hotel that night with 'Mr Complainer' who appeared to be picking fault in everything and making those around him feel uncomfortable. We found the staff there to be very hard working and I had no idea why this man kept complaining ,it seemed to me he wanted the hotel to himself ! I would definitely stay here again and highly recommend this hotel .

  • Stayed: January 2014, travelled with family
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1  Thank Lcro13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this reviewResponded 22 January 2014

Dear Valuable Guest,
Thank you for choosing SUNRISE Grand Select Arabian Beach Resort for your recent holiday. We would also like to thank you for taking the time to write your kind review here on TripAdvisor.
We are very happy that you chose to stay in our hotel during your travel around Egypt and we are delighted to hear that you enjoyed the experience in our hotel. We would like to thank you for your kind feedback concerning the Spa center and would like to assure you that we have passed you comments directly to the Spa Manager in order to handle and review this. We take any feedback from our customer very seriously in order to find the areas were there maybe some room for improvement.
We very much hope you will visit us again in the very near future in order to experience our little paradise once again and that we can host your good selves once again.
Kind Regards,
The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2014

Just returned from 1 week at the Arabian beach. The music is a little loud around the main pool and beach but the resort is big enough to find a quite, sunny spot. Staff were great, food was good for such a big hotel, the booking system for the restaurants is poor and need attention. The Gym was very good, and the beach area very nice. Overall if you are looking for a resort that offers fun for the kids and relaxation for adults this place can deliver.

Stayed: January 2014, travelled with family
1  Thank Gy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this reviewResponded 22 January 2014

Dear Valuable Guest,
Thank you for choosing SUNRISE Grand Select Arabian Beach Resort for your recent holiday. We would also like to thank you for taking the time to write your kind feedback here on TripAdvisor.
We are very happy to read that you enjoyed your recent stay with us and that the many facilities and restaurants were overall and enjoyable experience.
We would like to thank you for your kind feedback concerning the restaurant booking system and the music around our main pool area. We would like to assure you that your kind comments were passed to the relevant departments in order to review them.
We very much hope that you will make a return visit to our Resort in the very near future in order to host your good self once again.
Kind Regards,
The Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sunrise Grand Select Arabian Beach Resort

Address: Sharks Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #57 of 231 Hotels in Sharm El Sheikh
Price Range: £69 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sunrise Grand Select Arabian Beach Resort 5*
Number of rooms: 420
Official Description (provided by the hotel):
SUNRISE Grand Select Arabian Beach Resort offers guests an unforgettable and luxurious escape to enjoy an ultimate holiday. Each with an own private balcony or terrace overlooking the Red Sea and the garden surrounding, the 420 guest rooms are thoughtfully designed and exude the spirit of Arabian elegance and enchantment. Complemented by a host of comprehensive amenities, all rooms and suites are adorned with the convenience of telephone in room, LCD flat screen TV with international channels and news, WiFi internet (free of charge), in-room safe, coffee and tea making facilities, mini bar, individually controlled air-conditioning. Several room categories guarantee to satisfy all guests' needs. Families will find their personal haven in the spacious family rooms, featuring a master bedroom with king size bed and 2nd bedroom with 2 double beds. Experience a new level of pampering in our different suites with private Jacuzzi bath, that cater our discerning guests all the comfort and luxury for an unforgettable stay. Room Types• Superior Room• Deluxe Room • Deluxe Swim Up Room • Family Room • Executive Swim Up Suite• Executive Suite • Dining & Bars For the ultimate gourmet enjoyment at SUNRISE Grand Select Arabian Beach Resort an excellent selection of dining options awaits you. ... more   less 
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