we traveled with our 4 year old and 7 month old son. before arriving at hotel we were nervous as we had read all the bad reviews. From the minute we arrived at hotel we were met with good customer service and very friendly staff. In-fact i don't think i had one bad experience with any member of the team.
room: our room was always left in perfect condition after our house keeper had been in to clean. (we were in room 1607, Medhat was our house keeper, lovely man. excellent with our children and extremely friendly and polite with ourselfs.)
main restaurant: always plenty of food available ! our 4 year old is going through the fussy eater stage and she never went hungry once. the food was lovely always plenty of choice although it did seem like it was slightly catered more towards the Russian guests.
there was sometimes a shortage of glasses also in busy periods. as for the staff in the restaurant they where lovely! always polite, helpful and extremely busy. i think people tend to forget, going on a all inclusive holiday many people want to eat at the same time so you need to have a little patients and bare with staff they will help you as soon as they can. the staff in the restaurant always helped us with everything and where very friendly with our children even though they made a mess at the table every meal time! not one member of staff asked or hinted towards a tip from us. we would like to say a hello and a thank you to Ibrahim from the restaurant. always welcoming, nothing was ever to much to ask and would always make a point of visiting our table to make sure we were enjoying everything and if we required anything. An absolute asset to the team!
aqua park: the slides are great! we all had a amazing time and spent the majority of our time in the pools. there was plenty of slides for our 4 year old and even slides on the pirate ship we took our 7 month down. quite easy to get a bed on a morning we went at 8 oclock and there was still beds left, although some people would get up at 6 to lay towels down and would not use the bed all day. this should maybe be monitored. pool staff and slide attendants again lovely people. always polite and friendly, my little girl cut her foot in pool and was cleaned up and calmed down in no time by a very friendly caring staff member. Abdulallah from pool side was a lovely character. very helpful, funny and friendly.
kids club: our little girl loved the kids club and with the temp some days being up to 48 degrees it was ideal for her to go for a few hours cool down. she also attended the kids partys which are at an additional fee. i understand you cant take photos of other peoples children for safety reasons but a nice ideal for kids club would be if they took a few snaps of your child playing and gave you them at the end of the week. the staff where lovely very friendly and my little girl loved them.
night time entertainment: night time entertainment was ok. wasn't fantastic yet wasn't dreadful. the kids disco could do with a few more familiar songs for the English kids to dance to. the amipthetre could do with a bigger bar area and maybe a few outside fans ( kids where really sweaty especially after a good dance about)
overall we had a lovely holiday no complaints, infact we are looking to book again to come back very soon. only thing that would make it better is, supply more water! especially outside. it is very hot. cold bottled water should be supplied and not made an issue off.
hopefully we will be back soon! thanks
Imran, sasha, ribbon and baby zayn xx
- Official Description (provided by the hotel):
- Le Royal Holiday Resort Sharm El Sheikh is the latest addition of Le Royal Hotels & Resorts, a brand celebrated for premium standards and a hallmark made of excellence and comfort.426 luxury accommodations, 12 exclusive Food & Beverage outlets, state-of-the art Wellness Center, extensive Aqua Park are just a few of the top facilities featured . ... more less
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