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“Good but with work could be better.”

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Dessole Pyramisa Sharm El Sheikh Resort
Ranked #144 of 234 Hotels in Sharm El Sheikh
Bristol, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good but with work could be better.”
Reviewed 15 September 2013

We, three adults, have just returned from two weeks at this result. Booked a two bed apartment through our time share, which was in blocks away from the main building. The apartment was not good, Kitchen floor was flooded, smelly and large ants on ground floor, the Air Con vent was held shut with a screw, which kept popping open. The two bedrooms each had there own key to enter and was not too bad. We told the staff we were not happy and were offered adjoining rooms within the hotel itself which although still rather sad was better and we were quickly moved across. We were the only English persons in the result all the others being either Russian, Ukrainian or Egyptian, but that did not cause any problem. At the Pool be prepared for very loud music to be played from 10 am to 12.30 and from 3 pm to 5.30 pm. There is not lift within the building at all, so would not be suitable for someone who has mobility problems. Whilst I have just pointed out the down side, I must also say the good points, All the Staff were welcoming, friendly, helpful and nothing was too much trouble, Food was good with plenty of choice, although a lot of flies, the catering staff did their best to get rid of them. checking we were happy and bringing drinks, and salads to our table. Around the pool the Animation team helped us join in the activities on offer. The bartender at the pool bar was always cheerful and also most welcoming. The beach which is quieter can be reached either by steps or by a bus which runs around the site, It is good and the fish swimming around you even in the shallow water are a wonder. I feel work is being done to improve the hotel but this may take a long time and plenty of money.

Room Tip: Ask for a room with pool and sea views as this was good.
See more room tips
  • Stayed September 2013, travelled with family
    • Value
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Helpful?
Thank Wendy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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849 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
Jacksonville, Florida
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 August 2013 via mobile

This was our 1 year anniversary trip. It all started with they putting Us in this hotel cuz we couldn't drive through the night to our amazing Taba Heights resort! We decided to deal wit it and stay here. They told us it was a 5 star plus resort and we will feel no difference!
So we defiantly felt a difference. There were buys crawling in our room. EVERYTHING WAS SOO OLD AND SMELLED HORRIBLY!!!!! I thought I came to survivor camp. I didn't shower nor brush my teeth. Oh and they have us 3 twin beds in our room! For our anniversary! When I went to complain to get at least a different room! The lady said, this is not a 5 star service hotel. Deal with it!!!! I couldn't believe the way I was treated! It was a nightmare! I cried from the horrible this place was! NEVER GO HERE ANYONE! U will regret forever! When I told them I'm gonna do a bad review on them, they said they don't care and I need to deal with it cuz it's "only one night." I PAID FOR THIS NIGHT! For a 5 star hotel not a negative 1 star!!!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tanya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sharm El Sheikh hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2013 via mobile

I have been here every year for seven years ago in my timeshare , this year is differ because of the new management , the staff are very helpfull , restaurants are everywhere with multiple choices & good qualities , there is a new system improving the overall services for the gusts to spend unforgatable vacation

Stayed July 2013
Helpful?
1 Thank Nady M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
1 review
Reviewed 11 June 2013

Just returned from 3 wonderfull weeks at the Pyramisa sharmel El Sheikh Hotel We found the staff at the hotel very helpfull polite and freindly. We ate at the hotel restaurants for the 3 weeks the food was very good and had lots of choice we loved eating lunch at the undercover outdoor seating area. overlooking the sea. The pool and beach areas were very relaxing. Always plenty of sun beds. Again thanks to the staff at the pool and beach bars. Already booked for next year.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank trevor A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 May 2013

The hotel staff is totally unprofessional

I stayed 5 days in the hotel with a new problem every day

1- insects & lizards every where
2- WC missing parts, broken parts & not clean
3- very impolite staff except for the room cleaning & the salad bar guy
4- management gave us support but yet it was not reflected on the staff response
5- insufficient stuff to operate all the facilities
6- food was not very bad but varieties were very limited


I don't recommend staying there at all

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank AmrShebl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 April 2013

went here for me and my wives wedding anniversary.
very safe place, as we were abit sceptic following reports on the news.

alot of poolside seating dont have to fight for sunbeds or reserve any places.

the hotel is kept air conditioned and clean at all times.

could be some more night time attractions for adults and not just for the kids with the animation team,

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnschofield77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lancashire england
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 16 March 2013

It is 2 years since we were last at Pyramisa and a lot of improvements have been made. The food is the biggest change. There is now an undercover outdoor seating area, by the pool. the chefs have been trained to keep everything hot and undercover. There was even a man walking round zapping flies. On previous visits we have had upset stomaches and this time out of the 8 of us not one person was ill. There are chinese,Indian and Italian restaurants, which can be booked the day before, There is a choice of 4 set menus in each of these, and you are served. The bedrooms are cleaned everyday with clean towels and sheets. There is a free safe in each bedroom.The fridge is replenished everyday with 2 bottles of water and two cartons of fresh fruit juice, and two fizzy pop. Note they do not provide kettles in the rooms. There is free wifi in reception. The bar is open 24/7 Although the alcohol is locally produced it is fine and the mixers are Schwepps and real coke. There are two swimming pools outside, the beach pool is heated and there is a heated indoor pool. This hotel is not for disabled people as the land is terraced and there are a lot of steps. The site is very big and a free bus runs from reception to the beach if you do not want to tackle the steps. Free beach towels are available every day at three towel stations, one at the big pool, one at the beach pool and one at the beach. We will be back next year.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank textiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dessole Pyramisa Sharm El Sheikh Resort

Property: Dessole Pyramisa Sharm El Sheikh Resort
Address: PO Box 101 Shark Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#85 Spa Hotel in Sharm El Sheikh
#86 Top resorts Hotel in Sharm El Sheikh
#118 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Dessole Pyramisa Sharm El Sheikh Resort 4*
Number of rooms: 861
Official Description (provided by the hotel):
A 5 star All Inclusive resort ideally located on the heart of magnificent Sharks Bay. Resort facilities include 861 rooms, chalets and villas with exotic sea and pool views, the largest swimming-pool in Sharm with artificial waves, indoor swimming-pool, 5 restaurants, bars, disco, kids club and SPA. ... more   less 
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Also Known As:
Pyramisa Sharm El-Sheikh Resort & Villas Hotel Sharm El Sheikh
Pyramisa Sharm El-Sheikh Resort And Villas
Hotel Pyramisa
Pyramisa Resort Sharm El Sheikh
Pyramisa Sharm Resort

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