We returned to Glasgow, Scotland at the end of July 2014 after 2 week stay in the hotel, it was the second time we have stayed there and I have to say the second time was better than the first stay.
Rooms: My family felt they could do with a bit of an upgrade but then again you are not paying top price for the hotel. We could not fault the cleanliness of the rooms as our cleaner Mohammad kept the room immaculately clean and he made our daughters day when he made a swan display on her bed.
Staff: The Hotel itself might not be 5 star but the staff at the hotel are 5 star plus in particular the staff of the Recreation Team at the poolside Alim and his team Ahmed, Ali, Osama and Mohammad all went out of their way to make sure you had everything you needed. Also Ula who was the Guest Relation's Officer.
Location: It is close to Soho Square and they provide a free bus service to Hollywood which our daughter really wanted to see, so we took advantage of this service a couple of times during our stay. It was also handy for Old Sharm and Naama Bay.
We had issue with the pool bar running out of diet coke on a couple of occasions and when pointed out to the Manager Reda he sent some to the room as our daughter is diabetic.
We will holiday at this hotel in the future and will reccommend it to friends and family.
Sherif, your staff are a credit to your Hotel and you.
Best Wishes to all from The Millar Family, Room 116
- Official Description (provided by the hotel):
- This comfortable, relaxing "All-Inclusive" 4 star (country category) Resort with a centered pool lagoon is divided to various 2 floor buildings with tasteful decorated rooms offer you a relaxed atmosphere for a family vacation. ... more less
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- Also Known As:
- Sunrise Island Garden Hotel Sharm El Sheikh
- Hotel Sunrise Island Garden
- Sunrise Island Garden Resort Sharm El Sheikh