I have been to egypt on many occasions having mainly stayed in taba heights as we couldnt get to our usual brilliant hotel we had to settle for a new destination so we tried sharm for the first time ill start with the good points -
decent hotel very clean and well set out with the main reception linked to the bar and outside there were the rooms and restaraunt and seating area linking to the pool , the beach was over the road very convenient and clean.
mahammed(pool bar , yellow shirt) , ahmed(main bar , blue shirt) , mustafa(cleaner) and saly(animation) were the only good hard working and decent staff at the hotel.
now the good bit the bad points -
food - very little choice unless you want pasta , rice , fish and beef every day for two weeks and it was luke warm when you eventually got to the buffet counter , NO butter for bread and when you did get any it was frozen !!!
drink - clearly stated in the advert for the hotel all local alcoholic beverages including wine were available all inclusive - we had no wine for the first 3 days unless you bought it at bar ! and when we actually did get some wine (only with dinner and only 1 glass allowed) it was WATERED DOWN (ILLEGAL IN THE UK)! and we witnessed this happen every day and the watering down included spirits ! and the plastic glasses you recieved your drinks in were no bigger than a thimble one mouthful and gone ? never enough glasses behind the bar either ! shocking ! and coffee and tea were average if you could get one during the day as they only have one coffee machine and they move it 3 times a day from the restaurant then to the bar (which was closed from midnight till 5pm the next day !!!) then back to the restaurant at 9.30pm ready for the next morning...
pool and pool bar -
very clean and well kept area unfortunately the lovely mahammed who always greeted us with a smile was always called away from the pool bar to do other duties including waiting on tables and nobody was left to cover the bar so as you guessed people went thirsty ! and as there was nowhere else to get a drink except water you had to go without.
animation staff -
apart form the lovely saly who always had time for anybody they were a joke , alex was ignorant and only looked after himself and organising his very loud beach party on a saturday night (which kept everybody awake until 3-4 am) and nothing ever happened at the hotel only on the beach !!
management staff -
they have these things called manners in england where people open doors for each other or they acknowledge you if you are stood there waiting for a drink at the bar , if you see a sad faced little man at the disco bar or in the restaurant he is just a cashier and does not actually do anything (i would have sacked him) he blatently ignored people and chewed beer mats played with his pen , chewed sugar sachets which were out for customers to use !!!! oh and he never smiles ...
and the big bosses were always served before us and they got big glasses and personal delivery to either there rooms or tables !! disgrace !
no offence to all the nice russian people but they did not come to this hotel all we had were pig ignorant disgusting and very rude russian people , they treated the decent staff like dirt and were always drunk and either being sick or letting there children go to the toilet in public areas !!! (thats what a toilet is for !!)
swiss inns -
you have a very good hotel here with very good potential , needs to be overhauled with the management staff as there are too many pen pushers and not enough people looking after THE CUSTOMER you could learn a hell of a lot by checking out the EL WEKALA TABA HEIGHTS trip adviser review , i will never step foot in this hotel ever again !!
- Official Description (provided by the hotel):
- The Turquoise Beach Hotel is located in the cosmopolitan resort of Sharm El Sheikh, only a fifteen minute drive from the International airport. Perfectly located overlooking Sharm El Maya Bay and close to all amenities, it is an ideal gateway to all sorts of activities. ... more less
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- Also Known As:
- Partner Turquoise Beach Hotel Sharm El Sheikh