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Cleopatra Tsokkos Richy Hotel
Ranked #203 of 230 Hotels in Sharm El Sheikh
ALLAN266@YAHOO.CO.UK
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“you get what you pay for”
Reviewed 2 March 2012

stayed January 2012 room was,nt up to much( very dated) but was cleaned every day Breackfast was average plenty to choose from (happy smiling chef every morning). staff very helpful, payed very little money to stay there for us it was good value,

Room Tip: most room have side view rooms overlooking the pool gets the most sun
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  • Stayed January 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank allan266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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302 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Salisbury, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 February 2012

I stayed here June 2008 and had an amazing time!! We turned up at the hotel in the middle of the night and the staff were so friendly, they showed us to our room which was at ground level. I was slightly concerned as the pool was drained when we walked past but realised that they were just cleaning it and it was full and fresh in the morning! We were absolutely starving following the flight and bus trip to the hotel so one of the staff went out and got us a macdonalds from Nama Bay (which was amazing) Much better & bigger than in England.

The hotel really in beautiful, it is a bit basic but that's what I loved about it. The pool bar was great & where we spent most of our time while in the hotel. They had a beauty spa, massage room just opposite the pool, a pharmacy and a shop within the hotel grounds. Alex who organised the entertainment was a really nice guy and kept everyone smiling. All of the staff were really friendly, especially the bar staff and we left all of them a tip on our last day. We actually preferred hanging out with the staff at the hotel and chatting with them rather than hang out with the guests!! Who were slightly chav tactic and loud mouthed!!

The room was fine - furniture was a bit out dated and old fashioned but that didn't bother us at all as we used to room to sleep in and get ready in and spent most of our time in Nama Bay or at the pool bar. They made gorgeous arrangements with our towels each day. They made a crocodile, swan heart and loads more and went well out of their way to make us happy and really made our holiday!!

I really don't understand all of the bad reviews, I read a couple before we went and it did worry me but after staying there I couldn't have been happier & was so glad we ended up going there and meet the people we did (staff) and they still keep in touch now.

You have to keep in mind the price your paying - if you want a top notch hotel with all the bells and whistles then you have to pay for it and this hotel will not suit you. if your after a relaxed happy holiday and are going to spend a lot of your time out and about then this will suit you fine and the time you do spend at the hotel will be enjoyable.

Happy holiday x





They had volleyball in the pool during the day

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Emmaleesa4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level 4 Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 January 2012

Probably spent 1 or 2 day's out of 13, without the food totally disagreeing with me. Spent a lot of time in the loo and the Reception staff were about as good as shiny toilet paper when you have the runs; and desperately need soap in the communal toilets and not have the dispenser broken and never filled up as was the norm.
Yes the staff were good, especially the bar staff., but, that does still not make up for sloppiness, dirty rooms, dilapidated bathrooms where you would just about get a 6 year old in the bath. The floors were always dusty even though we tried to explain to the Housekeeping staff and constantly asked for the room to be thoroughly cleaned, the bath was covered in SCUM. Could not get to grips with putting paper that you used for the toilet, in a waste paper bin!! I was bitten to pieces and not the only traveller to do a trip to the Pharmacy.

The whole of the exterior of the Hotel, in most areas was disgusting, dusty and had not had a lick of paint for several years. The plaster on most external walls had blown, the restaurant upstairs had squashed flies (which were always trying to eat your food with you) on most of the walls, pillars and floor which looked like it could do with a good scrub. The outside balcony where we ate our food was over run with small birds, flies, dust everywhere and dirty tables that occasionally got a wipe with a wet cloth. Not sure if they have actually been seen using bleach in the bathroom or Detto@ in the bath which was covered in scum....YUK

If you go to this hotel, most of the time the All Inclusive residents were outdone on what you got for free. There was supposed to be free unlimited Ice Cream which never materialised. I asked the Chef about it and he said "Ask the Management"., you were given a glass of beer and not a bottle which cut the costs down for them., the spirits were suspect as to whether they had been watered down and the Scotch Whisky with the word HIGHLAND Whisky had a distinctly Cocoanut taste to it. The meals were passable and they did not understand the word Hot for food that was left in open containers for several hours which is why I could not eat a lot.
No women other than the Reception worked at the hotel, who if they smiled would be a surprise. We asked to be moved only to be told "we had the best of the worst rooms" which sums the place up. The Internet never seemed to work and there was not the promise of Entertainment every night, except New Years Eve where they frogmarched you to the dance floor., which under our law's is illegal for falsifying what services you actually received.

The only thing that made this trip to Egypt worth while was the sun. It was 23 in the shade and never let us down. The trip's are excellent but one word of warning MTS are CRA! and try to overcharge you by converting GBP into $US. Cairo was filthy, which we knew but a real word of WARNING - Do not leave any bag's in the Minibus or Coach for your own safety. We had a problem and left our bags in the bus but could have been in deep do do's. Trust no one that is not from your Hotel but do not let the Marketeers put you off shopping if you tell them No Thank you in Arabic which is 'La Shokran"

I would never recommend this place, nor HolidayGems who we booked through or Tsokkos group in Cyprus who own the place; and have an argument brewing about the misleading photographs and description of the hotel and not being told by them how bad this hotel really is. Oh we did find out about the building work at the adjoining property, which started at about 8 am after Christmas holiday time.

Keep away unless you just wish to be bitten alive and spend your whole time in the toilet

Room Tip: No tip, just steer clear from staying here as all the rooms are as bad as each other. If you do sta...
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sharm El Sheikh hotels

Stirling, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 November 2011

Just spent 2 weeks at this hotel from 8th October to 22 October and quite frankly do not understand the complete negativity of some people on this site, yes the hotel is a bit dated and can do with some upgrading but the friendliness and warmth of the staff certainly make up for this and go well out of their way to make your holiday special and lets face it a room is a room and if you want to go on holiday to spend most of it in a room then my advice is stay in good ol GB where it rains constantly!!!!
I was diagnosed with Crohns disease shortly before going on holiday so food and the quality was an issue as I didnt want to have an attack whilst on holiday but I needn't have worried as the food at this hotel was excellent, we went all inclusive and do have to admit the all inclusive menu is a bit repetative but the standard is superior to some of the big hotels as we overheard when out one evening a couple (not staying at the Cleopatra) complaining bitterly about the standard of food at their hotel.And with Il Merkato shopping centre 5 minutes from the hotel there is many restaurants to choose from if you fancy a change from the hotel meals and all quite cheap for a decent meal.
We were not planning a holiday for next year but on our second week at this hotel we decided that we must come back and Maria in reception gave us a card with the website address of the hotel so we can book direct and save more money by not having to go through travel agents and we can also pick what room we would like and they would arrange for the hotel taxi to pick us up from the airport.
So in my view, this is a lovely small hotel that offers great service,great food and a great deal for those on a budget.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank david b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stirling, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2011

I'm surprised by all the negative comments about this hotel. Yes, compared to the big 'resort' hotels in Sharm, the Cleopatra cannot compete, but then they are not trying to. The Cleopatra is a smaller hotel where you have all the basics you need to enjoy Sharm El Sheikh, lets face it, how much time do you want to spend at your hotel? We found the hotel a frayed at the edges but it was kept clean, the food was good and the staff go out of there way to ensure you have all you need. If your looking for luxury then this hotel is not for you but if all you want is basic accomodation with decent food at an affordable price, then we'd recomend The Cleopatra.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 July 2011

I was in this hotel last November 2010 and we hat 10 good days at Sharm el Sheikh. The food was good, the people working there very kind and helpful, not everyone could speak english, but the most of them. The Pool was a little bit small. The entry was nod so clean, and it had a strange smell when you got in the hotel, like food or something.
The rooms were clean. I would say it was a good choice !!
The ent

  • Stayed November 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Barlampas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 July 2011

Was extremely excited about going to Egypt for the first time but was let down really badly by the hotel. The place just looked so worn down. The staff not much better. Pained smiles and generally curt responses said everything about this hotel. I could see that at one point it was a nice place to go and there would have been plenty to be excited about but time has certainly taken its toll. The rooms were not clean although im sure the many housekeeping staff did as much as they could, its not so much cleanliness as it is maintenance, cracked tiles, paint coming off walls, wardrobe doors never closing right, curtains with small but noticeable holes. I really wanted to like this hotel because i actually had a good time in Sharm but it was the atmosphere of Old Sharm and a few of the other guests that had a 'grin and bear it' attitude like ourselves that made the holiday. oh and the guys in the bizarre at the front - great laugh!

  • Stayed January 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank spdm7326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cleopatra Tsokkos Richy Hotel

Property: Cleopatra Tsokkos Richy Hotel
Address: Om El Sid Hill, Sharm El Sheikh 46619, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#103 Spa Hotel in Sharm El Sheikh
#144 On the Beach Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cleopatra Tsokkos Richy Hotel 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Hotel Cleopatra Tsokkos
Cleopatra Tsokkos Sharm El Sheikh

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