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“very very basic”

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Cleopatra Tsokkos Richy Hotel
Ranked #208 of 231 Hotels in Sharm El Sheikh
Reviewed 24 May 2013

You read very old and tired. Foods and restaurant is also
very basic. From my side This hotel needs an serious renovation.
I wanto inform that the front desk is inadequate for english so,
not easy to communicate. Only positive is walking distance to the
private beach.

  • Stayed: December 2012, travelled solo
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16  Thank BaggageeDegagee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 14 of 304 reviews

Reviewed 15 May 2013

We have just returned from sharm 12th may.The hotel was disgusting,blood on the sheets,the mattress and pillows were stained and filthy,the fridge was filthy,the bath and sink and toilet were badly stained and not cleaned,the buttons on the television had been removed so you had to pay to get the remote to work the telly.It had furniture from the 1970s,,no towels and when we complained we were asked whats the problem we will change sheets and put a couple of pillowcases on pillows to hide the muck,they would not change the room so we got out of there as they were getting aggressive..we walked to el mercato half an hr away at 10pm at night and they gave us a room.Do not go to this hotel please we did not want posh just clean but this place is filthy...........

  • Stayed: May 2013, travelled as a couple
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20  Thank camping4040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2013 via mobile

been to this hotel a few times the pool is not much good but the food is fine you get what you pay for. The rooms need a bit of a make over to bring them up to date as for where it is if you dont mind going out and looking for things to do its not bad at all

  • Stayed: May 2012
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2  Thank tracey85_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2012

i went here with my two brothers and paid a fortune with thomas cook
its quite a walk from possibly the best snorkelling point we found in sharm ,
had to share smallest bedroom for the 3 of us .
food was terrible although snacks did improve , quite small and dingy , dont bother

Room Tip: simply avoid this resort , went the following year to coral sea resort and loved it
See more room tips
  • Stayed: September 2012, travelled with family
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15  Thank Awesemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2012

just returned 2 days ago from this hotel , the hotel is a nice place for a relaxing holiday & yes the rooms & halls need a bit of modernising but the pool area is fine , " barry" the poolbar waiter is a wee gem (worked 16 hrs a day & always with a smile on his face . miss shiela ( manager) is a proper problem fixer , her office door is always open for guests , food was very good on a night (very good menu rest of day for snacks) , drink were fine & if beer was warm "barry" put beer in ice maker to chill if needed , go to this hotel with an open mind & you will have a good holiday . once the owners modernise the hotel it will be a great place to go for a holiday . 3.9/5

  • Stayed: October 2012, travelled as a couple
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Thank heartsRno1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2012

Me and my new husband have just returned from the hotel from hell. Where to begin...firstly the hotel itself is completly different from the pictures advertised on the travel republic website. I think this is called FAULSE ADVERTISING! Secondly the pool was a disgrace and we found various objects in there such as a egg(seriously) broken glass, old toe nails and bits of egyption clothing as the egyption woman insisted on being fully clothed in the pool. Now thats not a problem but when you start finding pins in your feet from the clothing then it starts to get a bit annoying. The pool side is dirty and the staff were fist fighting on our first day. Our room had to be changed three times as it was not suiable for us. The first room was knackered and dirty such as cracks in the walls, the bathroom door had been punched in, the bathroom hadn't been cleaned and the bed hadnt been made. The french doors onto the what you could call a cramped balcony didn't even shut properly. We didnt feel safe in the hotel or even in our rooms as we chaisn and bolts on your doors. Whilst we were there a copule had money stolen from the cleaner in there own room and that was the only person in the hotel who had things taken. The food is ok at dinner time, breakfast dont bother and if you've had dinner expect the same for tea just warmed up. Me and my husband were ill with the food and stopped eating in the hotel for the last 5 days we were there and we wasnt ill anytime after that surprised? This was advertised as a four star hotel when it stated clearly in the reception area it is a three star, another bit of false information thanks to travel republic...what a company! Im not going to rate this hotel as it does not deserve one it needs closing down and refurbishing. Every detail travel republic have advertised is wrong, the beach is across a dual carraigeway and you have to pay to use the beach and is a fifteen minute walk not 100m like it is advertised. If you want entertainment then except for just watching staff argue or even fight there isnt anything to do at all in this hotel! animation team doesnt exist! The only good thing about the hotel is the manager who tried her best to make our stay enjoyable, i did feel sorry for her as she was the only one who seemed to want to clean the hotel make it a better place. Some of her staff were pleasent... well maybe 3 out of the whole staff. They were lazy and didnt want to clean anything its apparently the egyption way, still no excuse we even had to ask for towels for the showers and toilet roll since the cleaners dissappeared for 3 days or maybe just sat in the rooms watching tv they did that alot. So overall do not go to this hotel especially for your honeymoon.

  • Stayed: August 2012, travelled solo
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6  Thank Gemma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2012

I liked it here but it is basic. Pool lovely and the food is genuinely good but like most of egypt abit repetative. The chef will listen to you if you have any requests.
All the staff there are very friendly and helpful.I never felt hassled or unsafe there as a woman in egypt.Great cocktails by the pool at great prices. Most people go all inclusive but i was B&B.
The only let down is that they need some cleaners. It is clean like plates etc...but the rooms are not always cleaned to a high standard.Then again i payed next to nothing to stay here and i really can not complain. When i asked for my room to be cleaned they did it immediately.
I would go there again as value for value its great but here you make your own entertainment. IF you are looking for animation teams etc..this place is not for you. Its somewhere to eat and sleep; sunbathe and party.
IF your looking for 5star environment this is not it....but its 5star for friendliness and helpfulness.

Room Tip: They are a considerate hotel so any room near the pool is good as music goes off at midnight.
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  • Stayed: August 2012, travelled with friends
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3  Thank Claudabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cleopatra Tsokkos Richy Hotel

Address: Om El Sid Hill, Sharm El Sheikh 46619, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#106 Spa Hotel in Sharm El Sheikh
#147 On the Beach Hotel in Sharm El Sheikh
Price Range: £10 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cleopatra Tsokkos Richy Hotel 3*
Number of rooms: 132
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Also Known As:
Hotel Cleopatra Tsokkos
Cleopatra Tsokkos Sharm El Sheikh

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