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Ghazala Gardens Hotel
Ranked #87 of 231 Hotels in Sharm El Sheikh
Certificate of Excellence
Reviewed 15 August 2014

Excellent hotel , rooms very basic but very clean
My main concern was the photographer walking around trying to get you to have a photo shoot on the night with nice background, he said we don't have to buy if we don't like and we can buy as many as we wanted or as little as we wanted.
Throughout the shoot he was very full on with the poses etc making comments he probably should have kept to himself , made us feel very uncomfortable telling us to kiss and pose in strange ways,
When it came to buying the photos he wanted 120£ Yes English money for 20 photos 6x4 prints we surprisingly decided against this and requested we just buy one photo to which he replied with 'NO GO AWAY YOUVE WASTED MY TIME IM NOT SELLING YOU ONE PHOTO YOU EITHER BUY 3 or more it none , we were in shock by the way he just flipped , we walked away and he just continues to stare at us across the room I've never felt so intimidated in my life
He's a horrible man so please don't give him your business !!!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
8  Thank Vicks4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 15 August 2014

My disabled husband and i went to Ghazala Gardens for a week 26th July 2014, the hotel grounds are beautiful but the rooms are defo not 4* and are in dire need of upgrade, having said that the waiter; room cleaners and staff are excellent ....... apart from the Red Sea rep in the hotel, he is a rude and arrogant man. We booked a swim up room and when we arrived after a 10 hour journey were given a standard room; then after explaining that's not what we booked and paid for, were given another standard room ..... in short it took US calling back to the UK ourselves to speak with our tour operator to ask them to fax our booking documents (which by the way I had with me but the hotel on duty manager and resort rep weren't interested to listen or look) before we were given our room, after 16 hours !!!! they made no apologies infact made out they were doing us a favour ! don't be conned by them, they insisted we hadn't paid for a swim up room and wanted us to pay again. the Red Sea rep needs to take a customer relations course,

Room Tip: the swim up rooms were great for disabled traveller to have direct access to the pool but were at th...
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank Angela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014 via mobile

We have been to the Ghazala gardens many times. Ok some of the rooms need updating but they are spotless & the staff do all they can to make your stay as good as possible. Food is always good in all off the restaurants you can always find something to suit. The Brazilian is excellent & Italian & Mexican good too. Jane in guest relations does all she can to make your stay as good as possible. Gardens & grounds are lovely & so are the pools. Nama bay is close & the beach just over the road with an all inclusive drinks bar too. We love Ghazala gardens & can't wait to return in January

Stayed: June 2014, travelled as a couple
4  Thank dizzytart1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffice, Guest Relation at Ghazala Gardens Hotel, responded to this reviewResponded 15 August 2014

Hi Dizzy,

It is our real pleasure and gratitude to receive such positive comments from our Repeater guests,and we are so happy and proud that we succeeded to meet your expectations again,and we managed to make your June holiday as enjoyable as ever.
We receive so many of our guests such as yourselves back with us again and again, and we would like to say a big thankyou for your ongoing commitment to Red Sea Hotels and Ghazala Gardens.
Once again, I would like to thank you for the time spent to write to us, and we really are looking forward to seeing and welcoming you back again in January.
Our Best Wishes Dizzy
Ghazala Gardens Hotel.

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Reviewed 14 August 2014

we travelled as a family of 4 on 24/jul/2014 with red Sea Holidays for a week. first time in Egypt so didn't know what to expect. Airport was small and quite a few flights arriving so was a bit busy. Transfers to hotel only took about 20 mins. Upon arrival at the hotel, first impression was really nice. The rooms are abit out dated and basic but we didnt spend much time in our rooms so did the job we had a room in block 4 so fairly quiet. was worried about the food aspect as i read reviews that this wasn't good. there is a choice of restaurants from a Brazilian,Mexican and italian.which can all b booked a day in advance or maybe sometimes in the morning if space available. we enjoyed all the restaurants especially the italian were we really enjoyed the pizzas. the staff at the Italy team- Mohamed Elkawy,,Khaled,Mohamed Saberi and Hany were brilliant. i cant praise them enough and catered for all our taste buds, especially my husbands!!!! the swimming pool was clean and maintained everyday and the sandy beach area of the pool gave a really nice atmosphere., all rooms nicely cleaned and different towel designs were left on our bed every morning.location of the hotel is great as the beach in Ghazala beach hotel is just across the road and Neema Bay shopping is just walking distance, makes a good night out. just remember to barter if buying from here.. we booked excursions form the hotel but did find that deals on the beach especially Jolie Villa stand to be competitive and alot cheaper.Jane was brilliant on Customer relations and always friendly and very approachable.we had an amazing time snorkelling at RAs Mohamed where you get to see beautiful coral and fishes, a must trip if you like this. my two teenage sons really enjoyed it here and didn't feel as though they were bored over the week. Overall, had a really lovely holiday and would go back.

Room Tip: block 4 is fairly quite
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank 111loveholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014 via mobile

My partner and I booked this last minute after reading reviews about the hotel.
The place itself is lovely.
*Rooms- Basic, dated decor but clean and beds very comfortable.
*Staff- Most are lovely, some just plain miserable. They do expect tips for the smallest of things, but we just tipped as and when we felt necessary. The guy that shows you to your room on arrival, will just stand there until you give him a tip, I found that to be very rude plus we had no change on us. I just blatantly told him to leave.
*Food- The three restaurants are lovely, So if you can, try and book them for most of your stay, as the buffet isnt great, although we did manage to find something to eat every night. Omelets for breakfast are lovely.
*Pools are beautifully kept as are the grounds. No fighting for sun loungers, fresh towels daily if u want them.
*Beach- we absolutely loved the beach, again, no fighting for sunbeds, the sea is beautiful, we did snorkeling everyday as there was some lovely coral that was not too far out, the sea was warm and soooo clear. I miss it so much. We have an all inclusive bar and restaurant on the beach.
Would we go back? Yes I would. Enjoy!

Stayed: July 2014, travelled as a couple
4  Thank Sarah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMOffice, Guest Relation at Ghazala Gardens Hotel, responded to this reviewResponded 15 August 2014

Hi Sarah,

Our gratitude and thank you for your kind recognition and for letting us here at Ghazala Garden provide you a very lovely and enjoyable holiday.
We are delighted to know that you enjoyed our hotel facilities and that you experienced the beautiful Red Sea right on our doorstep,which has the most diverse marine life and coral in the world, and it is such a source of delight for those who have never experienced it, whether as a diver or a snorkeler.
We look forward to welcoming you back again soon we hope.
Our Best Regards Sarah
From all at Ghazala Gardens Hotel.

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Reviewed 13 August 2014

I have been to Egypt 6 times now all in different hotels.....

Just got back from 12 night stay, (August 2014) arrived late and rushed to get some cold left overs (staff in restaurant were apologetic ).

Was taken to our room , dirty, old and the smell of a butlins room unused for a season.

We asked to be moved, we asked for a swim up room as we had 2 children with us 6 and 4 so would be easier, was told had to see rep, rep said need to see hotel manager then told YES we can, for extra money... I did this as the first room was so bad. The swim up room was a better but still need of our decor..

The hotel is in need of some serious updating in all areas and a good clean not just a sweep up.

The pools are great for the kids again not the cleanest of pools, however the pool cleaners done the best they could as well as the groundsman workers.

Food: this is based for the German and Russian guests. I'm not looking for mitchlin star quality or service but at least a menu that would cater for English guest.

Breakfast . I know there is no pig so bacon sandwiches and a full English I knew would not be catered for. However give me a omelette cooked right not just put in a smll bowl and not mixed so comes out pure white, as soon as you enter you are hassled to by a over priced fruit juice that has more water then pure juice, in a glass that could have at least been cleaned.

Lunch: you have a few options, Mexican bar, offers burgers, nuggets etc. service is so slow we waited for over 25mins when they only have seats for 6 family's of 4 . So don't know what happens when they re really busy.. Please also note you check your food is cooked through as I had to return many meat items that were not....

Italian: food is bland no flavour, however the staff here are polite, friendly and work there socks of to cater for all needs, nothing to much and not looking for the tip, genuine workers. Handy went above and beyond to cater for everyone's needs.

Main food hall upstairs,, this was the same menu every day and I seemed to have bread, rolls, bread and more rolls as the choices once again was based for the Russian guests ..

Evening meals... Choice of 3 restaurants that need to be booked, the little Italy is same s during day. Mexican is portions only a child under 5 would fill up. Food was tasteless. .

Brazilian. This was by far the best, clean, and service we are used to in the UK and food was nice, so we booked here most nights and had the chicken skewers....

Main restaurant : same menu as breakfast with the odd chips and meat dish that was over cooked.
This is in need of some updating in all areas as this had had its day I. Decor and food choice..

Kids club/mini disco: this was one area that they exceeded . The team were great and the young girl whom run the kids club Katia was professional, polite. Great with the kids and the nicest young girl I have met on holiday in this capacity. She was a asset to this hotel and done her upmost to keep the children and guest entertained to the best of her ability with the tools she had.

We meet some lovely family's here and without them and the kids club girl this holiday would of been a shambles

This hotel is opposite the main area of sharm so lots of shopping , nightlife and food

My advise, get a swim up pool if you really want to go to this hotel and please be prepared to eat out ..

Room Tip: Swim up room, no brainer
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  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
2  Thank Al F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

Just got back from a week stay with hubby and 16 yr old son.

Location is fabulous , beach located through sister hotel over the road 5 min walk. Snorkelling good. Beach bar ok but make sure you take your empty glass back with you.
Town centre 5 minutes walk from hotel, lots of sheesha bars n shops to keep you entertained.

Animation team!!!!!!!! Much to be desired . Their nightly entertainment you can definitely give it a miss.
There is proper entertainment as in snake show , belly dancer etc BUT you have to pay 10 extra to watch. As we've seen before we didn't bother but make sure you budget for this if you haven't already seen and want to.

Wifi is a no go really bad or impossible to connect.

Drinks, bar service good didn't have to wait more than a few minutes to be served. Be careful if doing a la carte as they tried to charge a customer for their beers.
We didn't go any of the a la carts .
Food, was ok not fabulous but we didn't starve, lunch at the Italian fresh pizza n pasta then a nice cream to walk back to pool with.

Some of the staff from the grill bar could possibly smile a bit more.

The pool areas are great. We used the same area each day after the beach felt like it was our own.

The hotel has lots of days with turn arounds so never too busy.

There is a gala night each Friday which I've been told is good ,unfortunately we travelled on a Friday so it had finished by the time we arrived and hadn't started by the time we left, typical.

There is a good balance of all ages.

I would not say don't go as we enjoyed our stay n to be honest the actual location was perfect.

Be aware like lots of Egyptian holidays they can cater more towards the Russian guests at times.

No tea making facilities in rooms

Room Tip: Room 1130 is right above the music that's played from 6 till midnight so if u want quiet nights...
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  • Stayed: August 2014, travelled with family
    • Value
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    • Service
2  Thank Elaine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ghazala Gardens Hotel

Address: El Salam Street | Naama Bay, Sharm El Sheikh, Egypt (Formerly Ghazala Gardens)
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#21 Family Hotel in Sharm El Sheikh
#46 Romantic Hotel in Sharm El Sheikh
#78 On the Beach Hotel in Sharm El Sheikh
#84 Luxury Hotel in Sharm El Sheikh
Price Range: £55 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ghazala Gardens Hotel 4*
Number of rooms: 284
Official Description (provided by the hotel):
Just a five minute stroll from the centre of Naama Bay and five minutes to the beach it shares with The Ghazala Beach Hotel, the Ghazala Gardens offers a perfect balance of scale and facilities. The delightful gardens teem with exotic plants and a lagoon pool that give it a truly tropical feel. You can even swim right from your terrace with our poolside rooms! ... more   less 
Also Known As:
Ghazala Gardens Hotel Sharm El Sheikh
Ghazala Gardens Sharm El Sheikh
Ghazala Gardens Egypt
Ghazala Gardens Hotel Egypt

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