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“5th visit cant wait for 6th!”

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Sierra Sharm El Sheikh
Ranked #48 of 234 Hotels in Sharm El Sheikh
Certificate of Excellence
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“5th visit cant wait for 6th!”
Reviewed 13 August 2011

myself and partner have just came back from our 5th stay at sierra, this time we took 5 friends with us..we we're greeted as usual with a welcome back and glad to see we reconised most of the staff..got great rooms and service throughout our stay.New pool and bar have been put in last stay and noticed some additions to soho square.Our friends have not been to sharm before but now they would recommend it especially sierra hotel.Thanks for another great holiday!!

Room Tip: reception will do anthing they can to help you with rooms..if not happy go to see them or guest rela...
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank leachapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (590)
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English first
north wales
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 12 August 2011

hotel staff in all the bars were lovely and friendly. adel, micheal, emad, lewie , botros and shareef all looked after us. rooms by the new pool wre being done up, drilling and knocking most of the day, not very peaceful, we all had stomach cramps and diorrea so did most english people in the hotel, this was the only holiday were we wanted to come home, no choice of food at all sheer rubbish! would never go back here again it has certainly put us off eygpt .

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank heatherNorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this review, 14 August 2011
Dear Guest,

Thank you for choosing to stay at the Sierra.

We are sorry to hear that you were unwell during your holiday. Illness in Egypt can be initiated because of numerous reasons such as change in climate, constant change in body temperature by using air conditioning, going into the swimming pool or taking ice in your drinks.

Around the newest pool in the hotel we are re-decorating some of the rooms where during shorts periods of time minimal noise can be hear. However there is a further 6 swimming pools at the hotel so should you have found this disrupting then one of the other pools would have more suitable.

Regarding the food issue you had a meeting whilst you were in resort with the restaurant manager and passed your comments on. All comments received from guests are discussed with the relevant departments and action is taken accordingly.

Kind Regards
Sierra Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 August 2011

We returned from the Sierra on Tuesday morning. We stayed for 2 weeks and this is our 2nd visit, we booked it straight after our holiday last year. Suffice to say we would undoubtedly recommend this hotel to anybody who is thinking of holidaying in Sharm. We were a party of 6 adults with a teenager and when we arrived at the Sierra on 25th July, it was like going home. The staff in the hotel recognised us immediatley and the welcome we recieved was lovely. Value for money for us is the most important factor in booking our annual holiday as it is for many families. This hotel and the resort offer this hands down without cutting corners either. The rooms are spacious and well equipped and the setting and grounds are beautiful. The restaurant offers a wide choice of food, some is excellent and some isn't but the hotel caters for many nationalities and this has to be taken into consideration. The pool area is wonderful especially the pool bar. We visited the beach a couple of times using the shuttle bus which is well worth it as the breeze down there is gorgeous and obviously the fish are amazing to watch. Soho square which is directly behind the hotel is good and offers a nice range of shops and restaurants, there were some new ones this year which was nice to see. We dined in the Entrecote steak house on the square one night where Sierra guests receive 35% discount, the steak was to die for and for a starter and a main course it worked out to be approx £17 each. The Queen Vic pub offers fish and chips from 6pm every night and that is approx £3. It's not cod or haddock but it's not a bad attempt. The entertainment in the hotel has improved from last year which indicates that the hotel management have acted on feedback from last year as it was really lacking. The Animation Team were excellent especially Mathew who really puts a spark into everything and is up for a laugh -thanks for dragging me up to do the quiz Matty - I really loved it in the end! Theres something on for the younger children every night too which is nice just before bedtime for them and the parents. We cannot commend the staff in the hotel enough either. They are genuinley helpful and friendly and really funny - especially Louis the bar supervisor/manager who made sure we were happy and taken care of. He is popular with the guests and is upfront and efficient, my type of person. The customer relations are also excellent - Rebecca who is from Birmingham made us feel even more at home and her knowledge of Egypt and Sharm was invaluable when we needed advice and recomendations. All in all we had annother excellent time and were gutted to have to leave. If you are thinking of the Sierra for your holiday then all I can say is book it. The bad reviews on here do not reflect the hotel in my opinion and we experienced nothing but positive while we we there.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Justine44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockton-on-Tees, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 9 August 2011

Stayed here twice last year and returned again this year in July. (Room 6575) Everything was as expected if not better!
1st class service, a great "Welcome back" greeting from all the staff who remembered us. Staff are sooo friendly and will do anything to make it the best stay at the Sierra. In particular Hanny (Manager), Mina (Pool guy), Botros (Pool bar), Abdullah (Fountain Bar), and the guest relations team.
Food is varied and has a different theme night every night, British, Italian, Oriental, Russian etc.
Soho Square is literally on the doorstep where there is plenty of entertainment, shops, restaurants etc. A discount in the restaurants is available for Sierra guests...Indian (Bombay) and Steak house are fantastic with excellent service too.
The all inclusive is also available in 2 bars in Soho Square, the Fountain bar and the Queen Vic for Sierra guests.
Rooms are very comfortable and clean and spacious. We had clean towels AND bedding every day with the extra luxury of bath robes and slippers!
The pools are amazing with swim up bars and entertainment from the animation team.
This was my 6th visit to Egypt (3 times at Sierra) and is the best hotel to stay in by far and I can't wait to return.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Lorraine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2011

Just got back and this is our first ever review.
On arrival we were offered a room upgrade at a fee, but asked to see both rooms first,
our original room was in the part undergoing refurbishment and felt that it had that unfinished complex feeling, (closed pool, furniture laying around, open rooms under going refurbishment) With a patio looking onto security fencing and access gates. We were then shown the upgrade with a nice pool view and a £186 fee. Whilst in the process of upgrading we were lucky enough to meet the Thomascook rep who arranged for our upgrade fee to be returned and allocation of a better located standard room within the complex. Not a good start.
Food is ok. Repeated on a weekly basis, snacks around pool area ok but much better from the beach snack bar.
Egyptian staff good but let down by Animation Team.
The Animation team here are by far the worst we've come across in over 16years of travelling all over the world. They are unable to deviate from set program or judge thier guests requirements. Music is blasted out at a level that makes conversation impossible during working hours. At one stage when asked if it could be turned down I was told that it was requested to be that loud and carried on with her solo yoga session that no one was interested in. A quick look around would have shown that everyone there was trying to relax in the quiet next to the sea. Cocktail games on the beach involved much shouting into the microphone again at full volume for the few guest interested. This could be heard as far a way as the beach pontoon (furthest places to escape too)
Right next door to the Sierra is a major Hotel build if unlucky your balcony will look out onto a building site no more than 10m away or you can go to the beach and watch the plant in operation from your lounger, don't worry about noise from plant machinery as it will be drowned out by Animation team,
Would we go back? no thank you.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank JasKev21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 3 August 2011

2nd time to sierra . Wonderful time. Excellent staff .mr hanny u deserve a promotion. We were treated like royalty. Staff wonderful from gardners pool staff bar staff restaurant . Food could be changed too repetitive. Only small complaint. Soho square amazing. Try all restaurants 35%discount Indian and steak house . Word of warning don't go to naama bay. Men very vulgar towards women especially where sierra bus drops u off and collects u . Very distressing. Hotel had lots of Egyptian guests lovely people. Russians loud obnoxious and rude learn a few manners. We Irish taught them some ha ha . Wonderful holiday . Best hotel in sharm. Special mention to ahamed in restaurant gentleman. Mr hanny wonderful. Mina pool beds . Peter and

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolbejaoui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackburn, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 August 2011

Another great time at the Sierra......have written several reports since the hols but problem with the computer before I submitted them...so here goes for another time!!!
Although there was some building work going on...another new pool (7)and room renovations..you were not aware as the area was screened off and work done with the minimum of noise......some people were totally unaware of any reconstruction!!
Anyway we all had a good time...weather great...all the staff... from gardeners ,cleaners, pool staff ,bar staff,resaurantstaff.. not to mention concierge, reception and guest relations who were once again super helpful ..especially with the birthday surprise!..... Everyone was friendly, courteous, relaxed and professional.....still a home from home!!
It was just a shame that not many people are travelling to egypt at the moment because of the "troubles" but there is nothing to be frightened of.......security still in place and Soho Square Sharm is the holiday resort to be.
We had two young nephews with us this time and did the desert quad bikes....brilliant!!!
I have no hesitaion in recommending this Hotel......in fact several friends have booked on our recommendation and each one has said what a fabulous place it is and what a good time they had.
By the way I can recommend Christmas and New Year.........though it does seem different .. 28C in the sun on Christmas day.!!!!
We are going back in August...just booked...can't wait to get to our "Home from home"

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank PITA1892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sierra Sharm El Sheikh

Property: Sierra Sharm El Sheikh
Address: SOHO Square, Sharm El Sheikh, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#19 Business Hotel in Sharm El Sheikh
#27 Top resorts Hotel in Sharm El Sheikh
#28 Family Hotel in Sharm El Sheikh
#38 Spa Hotel in Sharm El Sheikh
#44 On the Beach Hotel in Sharm El Sheikh
#47 Luxury Hotel in Sharm El Sheikh
#62 Romantic Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sierra Sharm El Sheikh 4*
Number of rooms: 393
Official Description (provided by the hotel):
Just a short drive from Sharm El Sheikh international airport and Na'ama Bay, the Sierra Sharm El Sheikh hotel is the perfect destination for those who want to explore the Red Sea and beyond or alternatively kick back and relax. The Sierra Sharm El Sheikh is superbly located next to Soho Square where you will find a variety of restaurants and bars, ten pin bowling, ice skating rink, the Ice Bar, daily entertainment shows and live bands. This is an exciting destination with enviable all year round temperatures.For more details please do not hesitate to contact us at anytime. ... more   less 
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Also Known As:
Sierra Sharm El Sheikh Hotel Sharm El Sheikh
Sierra Resort Sharm El Sheikh
Sierra Hotel Sharm El Sheikh
Sierra Hotel Egypt

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