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“Another great holiday”

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Sierra Sharm El Sheikh
Ranked #34 of 232 Hotels in Sharm El Sheikh
Certificate of Excellence
York, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Another great holiday”
Reviewed 30 September 2013

Just back from 2 weeks at the Sierra Sharm El Sheik, our second time here, we had a great time everyone was so helpful and friendly they could'nt do enough for you. I mean everyone. Guests there always seem so friendly and talkative too, well most of them. The star among the staff is without doubt, Soby, he works so hard and charms everybody. The hotel backs on to Soho Square where there are so many attractions and restaurants that are part of the hotel all inclusive format. The rooms are cleaned and beds changed everyday. A big thankyou to Joseph, Emad, Ehab and Bishoy and so many more. Great location, great beach, really good food, very safe area. Great hotel.

Room Tip: All good we would prefer to be near restaurant and lobby bar and terrace
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Derek A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this review, 10 October 2013
Dear Guest,

It is hugely satisfying to us when we receive such a glowing review from our guests.
The staff will be so happy to have their names mentioned as they will get points towards prizes but we know that they are delighted to know that the guests remember their names. It really means a lot to them.

We are also very pleased that you have come back a second time and you are impressed all over again with our service, our resort and everything else about the Sierra.
We can’t wait for your third visit.

Kind regards,
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Warrington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2013

This was the 2nd time that we had visited the Sierra and it was just as good as the first time. The staff at this hotel are so friendly and can't do enough for you. Soho Square is a great addition to this All Inclusive. There are bars and restaurants which are seperate from the hotel and give plenty of variety. The bedrooms are very spacious and clean. The cleaners always do a good job on a daily basis. Special praise to Mina on the Sunset Pool Bar, he was always bringing us drinks, even without us ordering one. A very nice guy. This hotel is great value for money. Can't wait to book again for next year!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anne-Marie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this review, 10 October 2013
Dear Guest,

We are delighted to have played a part in your ‘fantastic holiday’ here at the Sierra and we will pass your compliments on to the staff you mentioned. It looks like you had wonderfully relaxing rest and were looked after by our hard-working, but happy staff.

We are delighted to learn that you will be returning, so on behalf of the entire team at Sierra, it has been our pleasure to host you and we look forward to seeing you again on your 3rd time in the not-too-distant future.

Kind regards,
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Derby, United Kingdom
Level 4 Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 September 2013

We only got back from here last week - was a fantastic holiday and we would most definitely like to go back to this hotel.
Firstly, for those who may be concerened about the recent troubles in Egypt affecting their holiday - we did not see anything different on this visit to Sharm compared with our previous one so the tourist resports are currently well protected and provided for as stated on the FCO website.
When we arrived at the hotel, we were greeted with a smile and someone to take our luggage. We were offered the chance to get to dinner (15 mins left before closed) and then check in later which was nice to be offered. Check in was efficient, and someone took us to our room with the luggage, explaining key points along the way.
Rooms - we were in the older block, and they are a little on the small side compared with previous in Egypt. However, it was perfectly adequate, clean, with tea/coffee and a fridge and a nice large, relatively private balcony overlooking beautiful gardens. The beds were extremely comfortable and I think they are the best pillows I have ever found in a hotel abroad!! We slept well. One minor issue - we needed another rack in the shower for the toiletries as it was small and stuff kept falling off - not a major issue of course but a minor improvement suggestion.
Pools - there are several, most with a swim up bar present too - and the most friendly of bar staff I think I have ever encountered. The main pool is massive and lovely but we spent more time at the sunset pool (adults only) which was also a reasonable size. The others are smaller, but still lovely. The sun beds are pretty comfy, and the towels of a good quality and clean and lots of shade available from the parasols if you want it. The pool bar staff (Mani at this pool) were fab - friendly, came and brought you drinks round the pool if the bar was quiet, very chilled out. One minor issue with the pools was the lack of toilets in the vicinity of them - there was only the lobby toilets, the pool ones by the main pool or your room - so if you happened to be at sunset pool with a room in block 6 like us, it was a bit of an inconvenience to go to the loo. Not a major issue at all, but would be nice if another set of toilets was available a bit nearer.
Beach - the beach was fine, with a good beach bar facility for drinks and snacks on the AI and some very clean toilets available. It was only a 5 min walk, but also did a shuttle every 30 mins if you wanted help back up the hill. Note that you cannot really wade in to the shallows here - you have to go off the jetty into deep water due to coral, so if you are looking for a proper beach with access to the shallows etc then it is not really here.
Entertainment - good music played round the pools and on the beach, very loud at the main pool. The entertainment team at the main pool and the beach try to get you to take part but do not pester if you want to relax. On an evening there was not anything really at the hotel lobby bar other than background music, but this not an issue as Soho Square is 1 step from the hotel. This has several bars on the AI package, plus a food court style outlet - so you can get other food and drink options. We also got 35% discount at other outlets (we had a lovely Indian at Bombay and Thai at MaiThai for only about £35 for both of us for 2 courses and a drink). There is iceskating, bowling a nightclub, all of which you get vouchers for from Sierra on the AI - we did not use them but good to have the choice. Soho also has quite a few shops so you can do your shopping without the hassle of Naama Bay (and it was hassle free when we did some shopping), plus supermarket pharmacy etc. It is a lovely area where you can just sit and watch the world go by, watch the water fountains, have an icecream etc. It made it really easy and convenient - last time, there was little to do at our hotel but we had no option other than Naama - at Sierra you have plenty of other options, some on the AI, some extra - without having to go to Naama. We also went to the Italian in the Savoy hotel - 4 courses set menu for £10 each - this was fabulous and staff were great. We didn;t try the others in Savoy but they are available at reduced prices.
Food at Sierra - this was of good quality with reasonable choice, although as always a bit repetitive by the end of 12 days. They had themes each night that did not make much sense to us, but if you ignore the themes then food was fine and should suit most. They even had plain, fresh pasta every day - you could then ask for a sauce or just have it plain - good if you have fussy people! There was 2-3 meat choices every night, couple of rices, noodles (which were good!), soups etc etc and various items cooked fresh in front of you which was nice. Lunch pretty similar to evening - but there were simple snack bars also if you wanted burger and chips or pizza, which were okay for a change. Breakfast choices wide ranging, including omelettes, pancakes, porridge, breads/toast, juices, potatoes, continental stuff (cheese, ham, salad). Note that there is no pork in egypt, so you will not get an English brekkie as such but they have substitues which are ok.
Service - all staff were just lovely!! Restaurant staff welcomed and were efficient with drinks etc which is an issue normally in an AI, bar staff were great and we even had the gardeners saying hi to us in the mornings on the balcony or as we walked about in the day. All in all, the friendliest place I think I may have ever been!! Of particular note - Mani from Sunset Pool bar, Sobhy from lobby bar/main pool and Ehad also from the lobby. These made it very special.
We will definitely come back - it was the most simple, carefree holiday with lovely friendly people. Do take note though that our time there was during the period that only the UK & Egypt are advising travel due to the unrest. So it may be that the hotel was under capacity and thus things maybe a little less hectic than normal, making it a bit nicer overall. However, the staff are what made it really great, and they would still be lovely and friendly even if they were busier I am sure.
A final note - Sierra is all pretty flat with small ramps / steps about. Savoy is all on a hill - there are lifts but if you need somewhere more flat, Sierra likely to be better than Savoy. Either have a hill to the beach but there is a shuttle.
There is just so much good to say - hence the long review.

Room Tip: Note that the newer rooms are larger (Thomas Cook get these first I think). However, some of the ne...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KellyRickDerby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this review, 7 October 2013
Dear guest

Thank you for your wonderful, comprehensive feedback and for sharing your experience. We are delighted that you left with such incredible memories of the Sierra Sharm resort.
To take up your point about our service, I can assure you that you will get the same high quality, personable service in the Sierra regardless of our occupancy as we train our staff well to give the guests 100% all the time.

We have eight pools at the Sierra so there really is one for every mood. And the animation staff can recognise when you don’t want to join in so they will leave you in peace. Nobody bothers you around the pool except maybe one of the pool bar staff offering drinks.
There is a lot to do in the evenings. The roof bar and the lobby bar usually have some entertainment on and you can take the few steps into Soho Square and enjoy the free live entertainment on the centre stage, or the singer in the Crystal Lounge. The dancing fountain kicks off every hour on the hour and there is bowling, ice skating and much much more.
Your final point about the Sierra being flat… we are wheelchair friendly here and we can cater for all sorts of special needs. Just contact us – you’ll find our email on our website.

Hope to see you next year.

Kind regards,
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Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 September 2013

We have just returned from one week at The Sierra Resort in Sharm El Sheihk and we had such an amazing time! The hotel was so clean, the food was great, the rooms were basic but we had everything we needed and the service was excellent! The staff at this hotel are so friendly and polite; Always had a smile on their faces, always happy to help anybody and a real credit to the Hotel! The hotel itself is a beautiful place, 8 pools, a few pool bars, spa with a Jacuzzi, indoor pool, steam room and sauna. Soho Square is also just a 2 minute walk out of the hotel so there is a lot to do there, and a British Pub just outside the hotel. Overall we loved staying here this year and we will be back next year definitely :)

Room Tip: I would suggest choosing a room not on the ground floor and with a pool view rather than a garden vi...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this review, 7 October 2013
Dear guest

May we thank you for choosing to stay with us and for sharing your experience on your recent visit.

We are pleased that you enjoyed your stay and that you have some lovely things to say about the hotel.

We have a range of room types to choose from and some will be more luxurious than others although I don’t think we have any ‘basic’ rooms. Please check with your travel agent or online to see exactly what we have to offer.

We look forward to seeing you again soon.
Kind regards,
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J1201
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 September 2013

This was my 4th family visit to the sierra and as always it was fantastic. We had a wonderful stay. The staff as usual were all so attentive and friendly. A very big thank you to Sammy at the spa pool bar and Emad at the new pool for making our days so enjoyable with great service. Also a very big thank you to the guest relations girls, a big thank you to Janell who was most helpful and a great asset to the hotel.

Rooms were pleasant and clean, although we did feel that the bathrooms in Link 1 are starting to look a little tiered but refurbing is currently taking place I believe. The only other slight complaint is that whilst staying at the hotel there was a Student conference going on and at times we feel this did disrupt our stay a little. We also found it very annoying as frequent guests as it did inturupt our meal times, particular dinner. Also we found it rather annoying that some students came back to the hotel rather late at night and were sat around the pool areas making a lot of noise into the early hours. This was however handeled by security. But as this was a one off event I do not suppose it will affect any future visits I make to this hotel.

As always food was to a very high standard, but we did miss the fresh pasta station at dinner times as this was not available during our stay.I do wonder perhaps if this was also due to the conference also. Snacks were available throughout the day and down at the beach where we also recieved fabulous service. A big that you to Louis at the beach bar for looking after us as always. Would also like to thank the diving school and speed boat guys that are down at the Sierra jetty. They are so friendly and provided us with a fantastic boat trip and some diving experiences. Would defiantly go down and see what they have to offer.

We also made several visits to the spa throughout our stay. It really is very relaxing and would defiantly recommend a visit. The Moroccan treatments are truly amazing. Soho Square was fantastic as usual and we love that there is something new every year we visit. The bars and restaurants are great and you always feel so safe walking around.

If you are after an all inclusive break in Sharm I would highly recommend the Sierra, it's a great location, clean hotel with great service. Wonderful staff , great atmosphere and seriously good value for money.

I would like to thank the Sierra for a wonderful stay and look forward to seeing you all next year.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J1201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this review, 10 October 2013
Dear Guest,

Thank you for the very positive review of your stay with us at the Sierra. We always like to hear that we continue to impress and provide excellent hospitality for our repeater guests.
We would like to extend our apologies for the inconvenience caused by our AIESEC group, we like to assure you that our whole team in Sierra done their upmost best to ensure as little disturbance as possible.
We would also like to agree that our spa treatments are good and only handled by qualified masseurs and masseuses. The staff will be very pleased to hear your comments regarding the treatments.
We are pleased that you enjoyed the bars and restaurants and we very much appreciate you confirming that you felt so safe in and around our resort – this sends a loud message to anybody hesitating about booking a holiday in Sharm.

It has been our pleasure to host you and we look forward to welcoming you back for your fifth visit next year.
Kind Regards,
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Birmingham, United Kingdom
1 review
Reviewed 28 September 2013

we went to visit the Sierra hoiel this month and found that the staff and location was excellent , all the staff were soo friendly and couldnt do anymore for you. the food was really nice as you had a selection of food different nights. the rooms were really clean and tidy and any problems will be fixed as soon as you ask reception. the pools and the activity where good and really entertaining, the animation team were very friendly and funny.

we would recommend this holiday to anyone and will be looking to visit again soon.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kevinleesmith1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this review, 3 October 2013
Dear Guest,

It is of immense satisfaction to us when we receive such a glowing review from our guests. We read with great delight that our team made your stay so enjoyable - they do work exceptionally hard but they are very well-trained and they enjoy their jobs at the Sierra, so we are very fortunate.

We are delighted to know that you may be returning. On behalf of the entire team at Sierra, it has been our pleasure to host you and we look forward to seeing you again in the near future.
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Chippenham
Level 4 Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 28 September 2013

We have just returned from 10 great days at the Sierra hotel, we travelled with my partner my daughter and her friend and all 4 of us had simply the best time we laughed from beginning to end.
The staff are just so friendly and thoughtful especially Mina at the sunshine bar who brought drinks straight to our sunbeds and always knew our names, Elsayed (sorry about the spelling) who was the life guard always stopping for a friendly chat and Sohby who gave us some laughs and all of them work such long hours. Thank you this all means a lot to us.
The bonus is having Soho square to wander in on the evening and sit in front of the stage for a drink and watch the entertainment. We also ate in the other all inclusive food places which were great. We were never ignored as many have suggested being all inclusive in fact we were always served as soon as we sat down.
The beds and pillows are one of the most comfortable I have slept in, we did e mail ahead to get rooms together but we were in block 1 and the other room was block 3 but really not a problem, best rooms seem to be block 3 facing the pool, we had a pool view but the quiet spa side pool.
We ate every lunch time at the snack bar which was great all sitting around having our lunch with a glass of wine chatting, really enjoyed this.
A few nice touches from the hotel were the news sheets, ice creams at 3 and the slippers and gowns.
I could go on and on but would just like to thank everyone at the Sierra for giving us such a great holiday and we will be back.

Room Tip: Rooms in block 3 facing the sunshine pool are the best.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JennyPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sierra_Sharm, Manager at Sierra Sharm El Sheikh, responded to this review, 4 October 2013
Dear Guest,

Thank you for choosing the Sierra Resort for your recent holiday and for your feedback on TripAdvisor. It is of immense satisfaction to us when we receive such a glowing review from our guests. We always like to hear that our hotel lived up to expectation. Thank you for the vote of confidence. It means a lot to the staff that you have mentioned some names for good service.

Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards.

We are pleased that you enjoyed the entertainment at Soho Square. This entertainment is all free and people come from all over Sharm El Sheikh to watch the shows, visit the hassle-free shops and enjoy the range of restaurants and bars to be found there.

We are glad to hear you are returning – we can’t wait!!

Kind regards,
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Additional Information about Sierra Sharm El Sheikh

Property: Sierra Sharm El Sheikh
Address: SOHO Square, Sharm El Sheikh, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#19 Top resorts Hotel in Sharm El Sheikh
#19 Business Hotel in Sharm El Sheikh
#26 Spa Hotel in Sharm El Sheikh
#28 Family Hotel in Sharm El Sheikh
#32 On the Beach Hotel in Sharm El Sheikh
#34 Luxury Hotel in Sharm El Sheikh
#62 Romantic Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sierra Sharm El Sheikh 4*
Number of rooms: 393
Official Description (provided by the hotel):
Just a short drive from Sharm El Sheikh international airport and Na'ama Bay, the Sierra Sharm El Sheikh hotel is the perfect destination for those who want to explore the Red Sea and beyond or alternatively kick back and relax. The Sierra Sharm El Sheikh is superbly located next to Soho Square where you will find a variety of restaurants and bars, ten pin bowling, ice skating rink, the Ice Bar, daily entertainment shows and live bands. This is an exciting destination with enviable all year round temperatures.For more details please do not hesitate to contact us at anytime. ... more   less 
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Also Known As:
Sierra Sharm El Sheikh Hotel Sharm El Sheikh
Sierra Resort Sharm El Sheikh
Sierra Hotel Sharm El Sheikh
Sierra Hotel Egypt

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