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“Great Hotel”

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Mexicana Sharm Resort
Ranked #130 of 234 Hotels in Sharm El Sheikh
London, United Kingdom
1 review
“Great Hotel”
Reviewed 6 August 2014

I just came back from with my daughter, the rooms are air conditioned and are kept very clean. The staff were friendly and thoughtful as it was my daughters birthday and they made her a cake and sang in Arabic it was amazing. You can get shuttle buses from the hotel to drop you off and pick you up at regular intervals. The front receptionist Saleh is a totally dedicated and helpful member of staff. He totally bent over backwards and more to help you with problematic things, he solved them on the spot and nothing was too much trouble and he was always smiling and calm. Thank you Saleh I hope you get promoted.

Room Tip: I was upstairs overlooking the pool, so when it gets too hot the trees and flowers shade the room.
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank simoneg_j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, 7 August 2014
Dear Valued Guest,

Thank you kindly for your warm review. It certainly was our pleasure to have you here in our resort.
Awaiting your return so that you may once again relax at the Mexicana Resort. Please contact us any time for assistance in booking your next vacation as it will be our pleasure to meet you again,

Regards
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,150 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (181)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
West Linton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2014

We have just returned from a great two weeks at the Mexicana. Having read a few slightly less than great reviews on here we went with an open mind. We need not have worried! The hotel has a friendly helpful atmosphere; it's not so big as to be impersonal, but it's big enough that all the usual facilities are in place. We are a familly of five, two adults and three teenage children. We had a two bedroom apartment, which had two bathrooms (each with a shower), a kitchen area with large fridge and a living room area with sofa (bed) and dining table and chairs. We had two very large balconies which were perfect for drying wet beach clothes. The rooms were big enough for us all and were well air conditioned. Sometimes we even had to turn off the A/C for a while and open the balcony doors to warm up a little! The rooms were cleaned everyday and towels exchanged for clean ones. The house keeping guy (Hussain) did a great job turning these towels into beautiful 'crocodiles' and 'swans' etc. - so it was fun to come back to the room to see the new creation each day!

We stayed 'all inclusive' and the food was excellent. There was always a salad bar which had a varied selection of fresh foods, prepared as we watched and at lunch and dinner a pasta corner where pasta was cooked to order and combined with either a tomoto, bolognaise or cheese sauce. This ensured our youngest fussy daughter always had something she could eat. Other dishes were served from large Bain Maries and were hot and tasty. At breakfast eggs were prepared to order - either as omlettes, fried or scrambed.

The hotel has two pools and green flowery gardens. It was tended by ground staff constantly and was neat and tidy. The hotel is extremely good value for money (we stayed there for the same price per night as a tent in France) and we will certainly be back.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank GailJackson66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, 12 August 2014
Dear Valued Guest,

Thank you kindly for your warm review. It certainly was our pleasure to have you here in our resort.
Awaiting your return so that you may once again relax at the Mexicana Resort. Please contact us any time for assistance in booking your next vacation as it will be our pleasure to meet you again,

Regards
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Linton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 August 2014

Our family of 5 (two parents and children aged 16, 13 and 10) visited this hotel from July 19th - August 2nd and it was a real treat for all of us. We got an apartment with a double room, a twin room, a sofa bed and a kitchen. The air conditioning did a good job of keeping the place cool and when it did go wrong in the twin room, the maintenance guy came and fixed it quickly. The rooms are fairly basic, but everything works and the housekeeping guy comes in and mops the place every day and provides clean sheets.

Probably the best feature of this hotel is the friendliness of the staff - everyone, without exception made us feel at home and welcome. Mohammad in the Amigos bar supplied us with free drinks for a fortnight and made my youngest child laugh and has earned my friendship forever! In the restaurant, all the serving staff are equally friendly and welcoming. The reception staff are great too - when we lost a bag, they were very helpful to us and eventually we got it back. There is also a very lovely English lady called Cath in the hotel who can help you out if things go awry or you need some information.

We loved the food too - there are always fresh salads, good hot food, including a pasta meal cooked on the spot, and nice cakes for dessert. There are two swimming pools - a large one with a bar at one end and a smaller one, which is ideal for small children. There is a bus which goes to the local beach every day, morning and evening - about 2 miles away. The bus driver is very friendly! The main feature of the beach is that you can walk out over the coral onto a pontoon and snorkel - and see the most amazing array of beautiful coloured fish!

We used the hotel as a base for scuba diving and it was ideal for this. We also visited Naama Bay, the local water park (which the 10 year old loved), Soho Square and the old market place. There's plenty to do in the area and we always felt safe. Overall, this was one of our best holidays ever and we're planning to return!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank JohnLevine63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, 6 August 2014
Dear Valued Guest,

Thank you kindly for your warm review. It certainly was our pleasure to have you here in our resort.
Awaiting your return so that you may once again relax at the Mexicana Resort. Please contact us any time for assistance in booking your next vacation as it will be our pleasure to meet you again,

Regards
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
1 review
Reviewed 3 August 2014

Really enjoyed our stay, friendly staff even though they were fasting over Ramadan. Joking with us and asking if things were OK. Quiet up until Ede at the end of Ramadan when it got very busy. Up till then we had an easy time getting a place by the pool. The bus down to the Coral beach was a bit run down, but always on time and we didn't need to stand as long as we were there 5 minutes before pick up. Snorkelling off the beach gave an amazing view of aquatic wildlife! Wow!! Napoleon wrasse, blue spotted ray, masked and starry eyed puffer, lion fish once you knew where to look, lot of different butterfly fish types, parrot fish and the list goes on. Can haggle with taxi drivers 10 egyptian pounds back from the beach if you want to get to the hotel in the afternoon before the pool closes. Can walk down to the junction to two medium sized supermarkets. In the local shops haggle, you can get half price if they budge, don't be frightened of walking away if you're after a souvenir etc and come back with a lower price and cash in hand. Great fun.The rooms need a bit of a refurb, but when the air con wasn't working quite right in 334, they had it fixed that morning. Plenty of food, trick was to try a little of what looked good and then go back for more of what you liked. Definitely go back, basic, but cheap, we got a good deal as well which will hopefully be available again. Thank you to all the staff : )

Room Tip: We stayed upstairs in a two bedroom apartment - 334 this had a small balcony which we could sit on a...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank HaWood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, 5 August 2014
Dear Valued Guest,

Thank you kindly for your warm review. It certainly was our pleasure to have you here in our resort.
Awaiting your return so that you may once again relax at the Mexicana Resort. Please contact us any time for assistance in booking your next vacation as it will be our pleasure to meet you again,

Regards
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 August 2014 via mobile

My dad and I visited this lovely hotel from July 20th-27th and were really pleased by the service that we received. The staff were the biggest plus point of the holiday - from Mohammad in the Amigos bar, to Hassan organising our boat trip and the very helpful Kath who ensured that all our needs were met in the hotel.

My dad and I were hoping for a week of sun, good food, snorkelling and drinks and the Mexicana made sure that we got this. The free buses to the coral and sandy beaches was brilliant, the BBQ food and fresh dishes was very nice and the beer and ouzo worked a treat.

The rooms were quite basic but the air con and huge fridge in our apartment kept us cool after weather reaching 42 degrees. Everything was mopped, cleaned and changed every day so no worries on cleanliness.

We went out on a trip organised by the hotel to Tiran Island and saw the most beautiful coral and fish possible and had a scrumptious meal on the boat. For 20 pounds each the trip was a real bargain, all the gear was provided and there was unlimited soft drinks too. Most definitely worth it.

Nama Bay was also a sight to see with Hard Rock Cafe being a highlight! ( amazing burgers if you need a taste of home).

Thanks Mexicana for an excellent holiday and hopefully we will be there again next year

Stayed July 2014, travelled with family
Helpful?
Thank Alexia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, 5 August 2014
Dear Valued Guest,

Thank you kindly for your warm review. It certainly was our pleasure to have you here in our resort.
Awaiting your return so that you may once again relax at the Mexicana Resort. Please contact us any time for assistance in booking your next vacation as it will be our pleasure to meet you again,

Regards
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taunton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 August 2014

Just returned and won't to go back already! We were pleasantly surprised with this hotel and would definitely recommend it . We have fallen in love with Sharm and most of all the people that live and work there.
We found our room perfectly adequate and cleaned every day with fresh towels and sheets.
The pools are superb and gardens beautiful. Plenty of sun beds in shade and sun.
The area around hotel a little quiet but it's cheap to get taxis around . Go to the Old town and Naama bay, soho square is amazing and we were fortunate enough to go with new friends to Farsha mountain cafe which I cannot wait to go back to.
The food I think is rather healthy and we all found something nice to eat every day. All it needs is a few tweaks such as something to go with the salads and more fruit . Drinks come in small cups , which when it's so hot is a little annoying as you down one and need another straight away! Also the addition of soft drinks that aren't just fizzy ones would be fab.
Best of all were the staff. We have come home with new friends from Mexicana who we will not forget . They work so very hard and remain cheerful, polite and genuinely so friendly . Especially have to mention Cathy, Ashraf , Nasir , all the Mohamed's . I have never met such lovely staff on holiday. I think more entertainment for children and more evening entertainment advertised would be a useful addition too.
The English lady Cathy who works for the hotel is always around to help with information and advice and is clearly an asset to this hotel. It made all the difference to our holiday!
The staff are what would firstly bring me back to this hotel, but I also do feel it is very good value for money and will recommend to friends and family.
It's not a huge hotel which makes it a lot more friendly. Russian guests need to learn some manners and I cringed at how they sometimes treated the staff .
What is a very good hotel could be a fantastic one with just a few minor and easy changes.
Take money ready for tipping ....it means alot to them.
Get out and see Sharm, there is nothing to fear.
We liked both beaches......sandy good for children with sand and shallow waters .
If it's junk food you like don't go here ....it's all fresh home cooking type meals , we liked it.
Respect their culture , there is lots you can learn. Amazing holiday missing it already. Will be back next year.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
4 Thank Jobennett2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, 2 August 2014
Dear Valued Guest,

Thank you kindly for your warm review. It certainly was our pleasure to have you here in our resort.
Awaiting your return so that you may once again relax at the Mexicana Resort. Please contact us any time for assistance in booking your next vacation as it will be our pleasure to meet you again,

Regards
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
Reviewed 30 July 2014

My family and i have returned to this hotel to which we was not disappointed. In fact we were very surprised to be regconised and welcomed back by the staff and managerment. The grounds to this hotel are beautiful lovely gardens in full bloom, there are 2 pools one where you can relax and the other for play and socialising.
There is a great english lady there Cath Robinson who will help with anything she can to make your stay as pleasurable as she can. Staff fantastic cant do enough to help you and yes there is other reviews on here that say different, big thing in life not just on holiday, you get what you give out!!! The Egyptians are the nicest people which is why i will keep returning.
Food here is great and will never find there is something you cant have.
Miss the place and cant wait til i return as again really enjoyed my stay and met some brilliant people.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Claire J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, 31 July 2014
Dear Valued Guest,

Thank you kindly for your warm review. It certainly was our pleasure to have you here in our resort.
Awaiting your return so that you may once again relax at the Mexicana Resort. Please contact us any time for assistance in booking your next vacation as it will be our pleasure to meet you again,

Regards
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mexicana Sharm Resort

Property: Mexicana Sharm Resort
Address: Om El-Seid Hill, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
#78 Top resorts Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mexicana Sharm Resort 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Mexicana Sharm Hotel Sharm El Sheikh
Mexicana Sharm El Sheikh
Creative Mexicana Egypt
Creative Mexicana Sharm Resort

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