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“Best holiday!”
Review of Island View Resort

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Island View Resort
Ranked #74 of 234 Hotels in Sharm El Sheikh
Liverpool, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Best holiday!”
Reviewed 18 April 2014

This was the second time we had visited Island View hotel and it was just as good this year as last year, probably better! The weather was amazing and all the staff in the hotel are so lovely and nothing is too much for them. The bar staff and restaurant staff make sure you have a good service and always make you smile. The animation staff make our holiday one to remember, they are all so lovely and go out of their way to make sure you have a good time and join in with fun activities. Vicky, Dennis, Charlene, Cash and Mido went out of their way to ensure we always had a smile on our faces, and always asked us to go out with them to the clubs in Sharm which made the holiday more memorable. Can't wait to go back next year! Very nice x x

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faye L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (263)
Date | Rating
  • Arabic first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 April 2014

This is the 7th hotel I've stayed in in sharm so let's get the bad bits out of the way rooms are tired and need modernising but as we spent very little time in our room except for sleeping it wasn't a problem for us as the beds were changed every day along with clean towels etc , evening meals in the buffet restaurant could have more choice but always something to eat .
People mention the Russians and yes they do outnumber Brits by about 20 to 1 but no problem they don't smile or try to communicate much but accept it it's their culture what I will say they do keep the pool areas spotlessly clean and wherever you go on holiday there are many Russians because like us they enjoy the sun also the fact that there were so many Russians brought the Brits together and made some good friends and had some laughs in what the Egyptians called the English corners
Now the good bits the British are treated like royalty in this hotel nothing is too much trouble for any of the staff who always have a smile for you and cannot do enough to help ,the location is brilliant with fantastic views of Tiran island and the Red Sea and right next door to soho square for hassle free shopping and live entertainment , pools are clean with plenty of umbrellas and sun beds , snorkelling is great with short pontoons , the Italian and fatimas restaurants are excellent
Time to mention some names cash , Vicky and Charleen in the animation team for their great rapport , fareed and Mohamed at pools 2 and 4 for their helpfulness , Mohamed for keeping our room clean , ibrihim for excellent service in the main restaurant , all the staff in fatimas and Italian restaurants including the chefs for serving excellent food and making those meals special , thanks to the concierge team for running me about and giving excellent service with special mention to beep beep for his smile and lastly for the guest relations team for being proactive if you had a problem or request
Will definitely return

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Geoff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shellie W, Guest Relations Manager at Island View Resort, responded to this review, 11 April 2014
Dear Valued Guest,

Warm greetings from a sunny Sharm El Sheikh!

Firstly thank you for taking the time to share your comments abuot your stay with us. All your thoughts and suggestions are listened to and taken carefully in to consideration in order for us to improve our facilities where possible.

I read with interest the experiences you have mentioned and think potential travellers will find them most useful.

Its great to see that you made many friends here with both the staff and with other guests. I will of course pass on your appreciation to the staff members you have mentioned to thank them for their efforts in helping to make your holiday a memorable one. The fact you mentioned that you were treated like royalty is a good indication that our staff are receiving the correct training from our Learning & Development Department.

Its great to see that you have mentioned all departments which means we are working well as a team and you received a good service throughout the resort. I am happy to read that you enjoyed our food and managed to find the time to visit our A La Carte restaurants in addition to the main restaurant. The Ala Carte restaurants give you a completely different dining experience to the main restaurant with our Italian terrace offering a quiet and relaxed ambience and our Fatima & Barracuda restaurants having amzing views out to sea by moonlight.

I know you are looking to return so we look forward to welcoming you again in the future.

With best regards
Shellie Wilson
Quality & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Londonderry
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 April 2014

My husband and I stayed at the Island View Resort 18th March - 28th March. We had a wonderful time at a brilliant hotel. Everything was perfect - from the staff, the good, the beautiful gardens and the beach. The staff in the restaurant were so helpful - Mr. Hazem ensured that the quality and cleanliness of the restuarants were A1. This is the 2nd time we have stayed at this hotel and have found it faultless. As we are in Egypt, problems with mosquitos are something we have to accept but when I asked reception to spray our room this was carried out immediately.
The Beach and pools.... no problems gettings sunbeds and umbrellas. The pools were pristine and well cared for. We spent our holiday on the beach - I cannot praise highly enough the beach staff.... Mohammed the young gentleman who worked so hard to give us a wonderful experience, Jamal and also Mohammed the Lifeguard who is so knowledgeable about the wonderful coral and fish. A new member of animation Charlene spoke to us every day - a nice young lady and a great asset for the hotel. Fresh towels every day for the beach.... in the room.... evening entertainment excellent - good delicious. We will be back at this hotel in the autumn - it delivered in every respect and at a very good price. The only hiccup was that our transfers Resorthoppa did not come - but the lovely Russian lady receptionist made several calls and finally got us a lift to the airport with another company. Very well done - Island View Resort - and thankyou for the birthday cake for my husband who was 65 when we were there.

Room Tip: Had a sea view - didn't ask for it - I'll know next time to ask for a corner suite.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank hazelellen1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shellie W, Guest Relations Manager at Island View Resort, responded to this review, 8 April 2014
Dear Vaued Guest,

Sunny greetings from Island View Resort!

It was a great pleasure to receive such a lovely review about your stay with us. It appears we managed to meet all your expectations and that you found our staff and services to be friendly and acceptable.

I am glad to hear that you enjoyed your days at our beach, We really do have a lovely coral reef and of course, this beautiful underwater water world is free to explore and right on our door step!

Its also great to hear that although you encountered an issue with mosquitoes, your request was dealt with quickly and efficiently.

I will of course pass on your appreciation to all those staff members you have mentioned to thank them for their efforts in making your holiday such a memorable one.

We look forward to your return in the Autumn and if you have any requests we may be able to help with then please send me an email to shellie.wilson@islandview-egypt.com

With best regards
Shellie Wilson
Quality & Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2014

We have just returned from a weeks stay at island view and cannot describe how fantastic this hotel is!! We got great value for money. The rooms do need a makeover but they are spottlessly clean. Was always good choice of food and the italian restaurant and fatimas is a must! There were a lot of russians but this did not effect our holiday at all in fact probably made it better as the brits would all just come together and we made some great new friends! The staff were exceptional they really made our holiday special.lslam in main restaurant always had a table ready for us and served us with a big smile everyday, sabry the barman at pool 1 always kept us entertained and always had drinks ready for us nothing was ever to much trouble he even came to wave us off when we left along with vicky and charlene(animation) which we thought was lovely! Charlene and vicky did great job with entertainment and akways had time for a chat! And mostafa lifeguard at pool 1 again looked after us really well nothing was to much trouble for any of the staff. Will definately be returning to island view hoping to return later in the year! overall fantastic hotel and fantastic staff cant wait to return

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kate b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shellie W, Guest Relations Manager at Island View Resort, responded to this review, 8 April 2014
Dear Valued Guest,

Warm greetings from Sharm El Sheikh!

Thank you for taking the time to write a review about your stay with us. I am happy to read that we met your expectations in all areas from the food & drink to the entertainment.

We really do value your opinions as they can help us to evaluate the way we are performing therefore making improvements where neccessary.

I will of course pass on your appreciation to tho staff members you have mentioned and ensure they receive recognition for their efforts in making your stay a memorable one. Its great to hear that you made many new friends during your holiday.

We look forward to welcoming you again and if I can be of any asssistance either before or during your stay then please do contact me at shellie.wilson@islandview-egypt.com

With best regards
Shellie Wilson
Quality & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 April 2014

Recently returned from a fantastic 2 week stay at the Island View. The staff are amazing and cannot do enough for you that is from managers to gardeners. We would like to say special thanks to Mustafa Lifeguard, Vicki animation team and all waiters for being so helpful, friendly and very attentive. The food was varied with lots of choice and very tasteful. Special thanks to staff in the Italian restaurant for great food and excellent service. We have been coming here for about 6 -7 years and 2 or 3 times a year and have never faulted this hotel. Therefore a little disappointed that the refurbishment was not finished as the rooms a now very tired. We hope to see you all in June.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mollydolly1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burnley, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 April 2014

We stayed at the island view hotel for 12 days, we enjoyed it very much. The rooms were spotlessly clean although very dated. The gardens and pool areas are immaculate.The food was hot and always plenty of choice. We always sat in the same area for meals and the waiter islam always greeted us with a smile and drinks, it was a pleasure to be waited on by him. Vicky from animation was always on hand if we had needed anything and her and the team worked hard to keep guests entertained I must also mention Mastafa (life guard) at pool 1. nothing was to much trouble for for him a lovely friendly guy! The only thing I didn't like was the birds that kept on flying in to the dining room, and also the bad manners of some of the Russians, apart from that everything was great. Only a few minutes from soho square which was well worth a visit. We would return again and would recommend this hotel.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank valerie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 April 2014

We have recently returned from a 2 week stay at the island view hotel and can honestly say we had a fantastic time. The staff are a credit to the resort and can't do enough for you, nothing is too much. In particular Vicky (animation) came and checked several times a day if we were all ok and just for a chat, Ali Ali Ali and Farid at he pool were both fantastic and really looked after us (Charlie says hi 5). We were served most nights by Islam in the restaurant who is the helpful and friendly waiter we have ever met! Mohammed the pasta chef was fantastic and although treated quite rudely by many of the Russians (along with many other staff) managed to keep a smile on his face. Saby at the pool bar always had our drinks waiting for us and our sons bedtime milk ready before we got to the bar.
The rooms are very dated and are in need of a makeover (especially the bathrooms) however they were spotlessly cleaned daily by the cleaners which to us made up for not having modern fixtures and fittings!
The food in the restaurant is one of the best for all inclusive holidays that we've been to, there was always something that we could eat although sometimes repetitive but you expect that when staying all inclusive. The selection of fresh bread, cakes and pastries was fantastic. Ethan made the most of the play area although this could do with a makeover and the grounds of the complex was immaculate and spotlessly clean. Would we return for another holiday - absolutely yes. See you all very soon.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CharlotteT190762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shellie W, Guest Relations Manager at Island View Resort, responded to this review, 3 April 2014
Dear Valued Guest,

Warm greetings from Island View Resort!

Wow, what a great review to read! We are so glad you had such a great time with us and it appears our staff helped you to make many memories throughout your stay.

I will of course pass on your comments to all those staff members you have mentioned for their efforts in ensuring you had such a happy holiday. We strive to provide a customer service second none so it is wonderful to hear those comments.

Good news about the play area! We have just todayfinished painting and upgrading the kids play area! We have a few things left to finish but I am confident that when you return you will find a much improved play centre.

We look forward to welcoming you again very soon so please email me at shellie.wilson@islandview-egypt.com with any requests we might be able to help you with.

With best regards
Shellie Wilson
Quality & Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Island View Resort

Property: Island View Resort
Address: Sharks Bay, Sharm El Sheikh 46611, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#34 Family Hotel in Sharm El Sheikh
#47 Top resorts Hotel in Sharm El Sheikh
#56 Romantic Hotel in Sharm El Sheikh
#67 On the Beach Hotel in Sharm El Sheikh
#72 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:5 star — Island View Resort 5*
Number of rooms: 492
Official Description (provided by the hotel):
Directly located at the splendid Shark Bay with its own house reef you will find in this "Ultra All - Inclusive" 5 star (country category) Resort everything you wish. The four large pool areas, the splendid arranged garden, with water falls and canals, the spaciously designed rooms and junior suites are the ideal venues for your family vacation. ... more   less 
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Also Known As:
Sunrise Select Island View Hotel Sharm El Sheikh
Sunrise Island View Egypt
Hotel Sunrise Island View
Sunrise Island View Hotel

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