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“Complete and utter dump!!!!!”

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Horizon Sharm Resort
Ranked #223 of 230 Hotels in Sharm El Sheikh
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
“Complete and utter dump!!!!!”
Reviewed 4 August 2011

This place is disgusting!! I wouldn't let my worse enemies stay there!!!
It needs shutting down!!!
I don't want to go into details but it is the worst hotel on the planet! I have stayed at a hostel in Amsterdam that is better than this!!!
Please please please do not go here!

  • Stayed September 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank Fat_nutz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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100 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Seattle, Washington
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 June 2011

Filthy, filthy hotel. We were only here one night, but made our guide look at the room with us. It took 3 rooms to find one with hot water and a passable bed but the floor was disgusting.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
14 Thank noone91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sharm El Sheikh hotels

connor
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 January 2011

Ihave not stayed in the hotel, but we have an apartment in Nabq and we use to go in the horizon for a drink, but over the last couple of years the staff as changed, the new management do not seem to care, when MR KELLET was there it was a good place , happy staff, very friendly, but all the staff have gone now. it was a good place

Stayed January 2011, travelled as a couple
Helpful?
11 Thank callum02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 January 2011

we went 26/12/10 to 02/01/11 when we arrived we haD 3 ROOMS BOOKED.
None of them Were next to eachother
The Rooms were dirty, The shower didnt work the bathroom was very dirty
my Husband opened the fridge and there was a dinner left in there from the previous people.
They came to clean the room when we complained using Dirty cloths SO GOT NO WHERE.
WHEN WE GOT IN BED THE SHEETS WERE SOAKING WET.
We slept on the top of the covers with a toel over us.
When we complained to reception they didnt give a Dam and wondered what our what our problem was with the placePLATES
We went for breakfast and couldnt eat the whole resturant was Dirty, The Cutlery ETC.
and the food was not APPERTISING at all, and thats not it there was not a lot of any of it at all.
The walls were very Dirty, the falls and the tables.
We were Supposed to be staying for 7 nights we lasted one night
and then the next daywe found another hoteL and had to put it on the credit card as we couldnt of stayed there another night
The hotel we moved to was a 4 star as well but 100% better than horizon.
No way is Horizon sharm Hotel a 4 star.
if you stay there you will regret it.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank scott1105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 December 2010

this was the worst hotel experience I have ever had in my life. I'll start with breakfast. When you took the lid off the tray it was empty. It said hot dogs and when you opened it there was mouldy aubergine from 3 nights before. there is no hot water and te lamps are the most dodgiest lamps ever. we go outside and the people who walk past us say what is your hotel name .We say horizon and every single one of them say we really hope that your rubbish hotel doesnt make you feel that sharm el sheikh is a bad place. we come back home and we want to get some sleep. the back door doesnt shut so we have to sleep with about a dozen misquitos on our head. wake up in the morning look in the mirror and got spots all over my face cos of the flies. believe me if you go to this hotel you will regret going to egypt. complete waste of time and money. it is 4 star but it deserves 0 star and all they want is money. pppllllleeeeeaaaaaaaaaassssssssssseeeeeeeeee dont go.

  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank monkeymash24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haworth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 November 2010

WARNING. HOTEL IS LOOKING TO CHANGING ITS NAME DUE TO BAD REPORTS!!! We arrived at 9pm with a young child, to a twin room! they had no idea our child was coming, even though the hotel confirmation clearly said room for '3 people'! It was so dirty I spent over an hour trying to clean it, It had swatted mosquitos INCLUDING BLOOD all over the walls!! we had no hot water for 5 of the 7 days, the toilet wouldn't flush, the fuse box had been on fire & we had power cut after power cut, we missed tea one night due to trying to sort everything out, We complained every day to be told "we will sort it out, relax"!, but they never did.. 'WE' had to pay for someone to come out to sort the water & toilet out!! The mote around the pool & Jacuzzi (which didn't work) both had stagnant water in them and hundreds of mosquito larvae, resulting in everyone getting bitten to death. The uneven tiled flooring everywhere was very dangerous, the pool area had faulty man hole cover, resulting in another guest braking her foot on it & ended up in plaster & a wheel chair for the rest of the holiday! The hotel accepted responsibility as they knew it was their fault! The '24 hour snack bar closes at 11pm and doesn't do snacks, nor does the pool bar!, There is no golf, no gym, no kids play area (The reason we booked)! no ice cream, no night club. The mini bus to the beach: the pizza oven was broken so we couldn't eat, they had no cola, (other than bottled pepsi to buy) no orange, no water, the beer was stacked on the sand, so all hot. The hotel was quite full during our stay, which is why they wouldn't move us, but only 10 couples were English/ non Russian, hence ALL food is Russian no Egyptian food in sight! Only good bit was some staff were great with our little boy & trip to Cairo, which was fantastic! The rest? we counted the days to going home! we had looked forward to this holiday so so much!

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Keelie_Jon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 November 2010

We took an allocation on arrival holiday for our honeymoon. We will now remember it as our honeymoon from hell! This hotel is a disgrace. Such a lovely country with some lovely people ruined by staying here. The hotel is FILTHY!
The reception: has lights hanging out of the ceiling, the communal toilets had excrement over the walls, the handryers were falling off, I spoke to the manager about the toilets and a cleaner was sent to sort it out but when the cleaner left it was still there!
The dining area was NEVER cleaned properly, behind the counter was just BLACK when it should have been a cream coloured marble, the tables were only moved once during our stay and even then they didnt take the opportunity to clean the floor, the inclusive food catered for the Russians, we got up for breakfast on our first day to find cheese on everything!! I love cheese, but this was YUK! Most of the english people we met were going up the road for their meals. I complained to the manager about the dirt behind the counter he had a look as I wiped my finger along the edge and got a handful of egg! He said he would get a cleaner to sort it out, and I saw him send a cleaner over to it. An hour later I went back to check and it was still filthy!
The pool: the sunbeds were broken the unbrellas were more holes than shade, there were seats in the pool, great slabs of marble but be careful which one you sit on as one of them comes off!! (That'll break your foot!). Towards the end of our stay someone caught a water flee from the pool, which was somehow loosing water so it was no longer reaching the filter system, it became very smelly and turned green!!
As for our room; the shower curtain pole was bent and falling off, the soap dispenser had a permanent leak, the toilet was running water ALL NIGHT and day, the beds were twin (when we booked a double) and different heights so we couldnt even push them together (OUR HONEYMOON!!) and they were filthy anyway, stained sheets, stained walls, the door not only wouldnt lock but the handle came completely off in our hands, they put the handle back on but we still couldnt lock the door for the entire duration of our stay.
When we made our complaint about the door handle, the manager threatened to remove us from his hotel because we had complained too much!
We were only away for a week but we couldnt get back home soon enough!!

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sarahsmith73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Horizon Sharm Resort

Property: Horizon Sharm Resort
Address: Nabq Bay, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
#143 Luxury Hotel in Sharm El Sheikh
Hotel Class:4 star — Horizon Sharm Resort 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Horizon Sharm Hotel Sharm El Sheikh
Hotel Horizon Sharm

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