Dear oh Dear...what has happened to this hotel.Just returned from our 3 rd visit,the first two being excellent as I have posted on here but this time was a major letdown.I would not advise anyone to go this hotel just now.There has been a change of management and a lot of the staff have left.The standards have dropped dramatically.When we arrived there was no safe in the room and it took 3 days to get one. Repeated visits to reception but all we got were promises.
Also as a returning guest you are supposed to get a bottle of water in you room everyday.It was 4 days before we got one and then no more again !Reception staff were inadequate !
We were mortified to find the corridor near our room littered with COCKROACHES and woke up one morning to find one in our room.This is UNACCEPTABLE and told reception but nothing happened.
The dining room is disorganized and has become more of a canteen.Food is ok but seems to be lesser choice.We spoke to many returning guests and they also indicated that the hotel had gone downhill fast.We did not find one repeat guest who would return !
Thomson and Thomas Cook need to put pressure on this hotel quickly to get standards back up to where they were.But I fear Thomson might pull out of this property.It is a shame because we loved this hotel but the reality is...don't go here.It is past its sell by date and needs a complete makeover. We would like to return some day but only when we see that something has been done but in the meantime we will now look at other hotels.
- Official Description (provided by the hotel):
- Situated on Sharm El Sheikh’s tranquil Hill, Xperience St. George Homestay combines a spectacular cosy atmosphere & an exclusive “home away from home” experience. The resort features 262 guest rooms & suites, as well as an impeccable friendly service, providing every facility to indulge the discerning traveler. ... more less
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- Also Known As:
- Xperience St. George Homestay Hotel Sharm El Sheikh
- St Georges Three Corners
- Three Corners St George
- Three Corners Saint George Hotel