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Reviewed 10 November 2012

We've just returned from 2 weeks at this hotel and I have to say that it wasnt as bad as I was expecting it to be, after reading the reviews on here before we went. However, there are definite improvements needed.

First off, I'd like to thank Michael Aziz at the hotel for sorting out an upgrade for us. I emailed the hotel before we left and requested an upgrade to a family room overlooking the pool. Michael advised that this would be at a charge of £68 GBP. I agreed to this (Thomson wanted to charge £1200!!!) and, true to his word, we received a large family room with patio leading to the pool. Thank you Michael!

We arrived at the hotel about 9.30pm and were shown to our room. The restaurant was closed but reception advised us that it would be reopened at 10pm for us. There wasnt much choice when it did open but that was to be expected, and what was served, was nice.

The room was very large with a king size bed, a double bed and a sofa bed. The bathroom was in need of some repair - towel ring hanging off the wall and handle in the shower was loose and kept falling off! The sink was blocked too but we managed to live with these things.

We spent the first few days around the activity pool. We were hassled by numerous people trying to sell us things. The massage guy who feels your hand and tells you that you have a bad back etc (he tells everybody the same thing!), a guy who does tattoos in the hotel, somebody from the A La Carte restaurant who wanted us to book (this restaurant is not all inclusive), a beautician who will thread one of your eyebrows and then leave the other one so that you will hopefully pay him to do the other (!), a hairdresser, a guy who wanted us to go on a diving trip etc. Every day we told them we werent interested but they still came back for more.

We therefore decided to try the quiet pool, this was much better. No loud music or pool games, and not as much hassle as the other pool. However, one of the pool guys took 'quiet' to a whole new level! Anybody who raised their voice even a little bit was told 'ssshhh', children were told off for playing harmlessly with a ball in the pool etc. It was lovely though if you wanted to lie and read your book in peace without the screaming, splashing and music of the other pool.

The pool bars serve drinks out of plastic cups, which is understandable. However, the plastic cups seemed to get smaller as the 2 weeks went on. We ended up drinking 'shots' of beer! They will serve you 2 or 3 at the same time though, and if you take a large cup or plastic glass, they will fill this up for you no problem.

The lobby bar also sometimes served drinks in plastic glasses at night. I didn't like this at all, if you are sitting inside the bar, why the need for plastic? Occassionally we did get glass but most of the time it was plastic.

We took the bus to the beach one day and it was fine. you have to book it in the morning with the concierge and the free shuttle bus runs every half an hour until lunchtime. The beach is shail and is quite sharp on your feet, so take some beach shoes. The bus coming back is not bookable and again is every half an hour but from 3pm. We went for the 3pm bus but it was full so we ended up hanging around for half an hour for the next one (which also filled up as soon as it arrived so some people had to wait even longer).

The hotel has a big problem with flies and also mosquitos. We used mosquito spray, Jungle formula, took B1 tablets and also had plug in's in the room and still got bitten. Some people were literally covered in bites. 1 poor lady was bitten so bad on her feet and ankles that she ended up on crutches and had to go home early. We have been to Egypt a few times and never had a problem with mozzies like we had at this hotel. They do have a smoke machine to kill them off but we only saw this used 3 times in 2 weeks. The hotel shop do sell 'Off' spray and also Raid room spray but they kept selling out as so many people were buying it. We literally used 1 can of spray a night between the 3 of us.

A couple of mornings we also woke up to cockroaches in our room. Only 1 or 2 but again, I have never come across this problem in other hotels in Sharm. Food and takeaway boxes are left in the corridors for days, which obviously attracts insects. The hotel need to look at these problems.

The food was ok. It wasnt wonderful but it wasnt terrible either. It was all well cooked and none of us were ill at all during our stay. We didnt hear of anybody else being ill either. Lots of people were ordering takeaway, and we also ate out a few times whilst we were there.

We met some lovely people whilst we were there, and had such a good laugh by the pool and on a night in the lobby bar. Without them, I have to say that I would have been pining for home after the first few nights! They introduced us to their good friend 'Rose' and many a hangover was had from that point onward ;-)

Most of the staff here are lovely and work really hard and really long hours. The hotel is in desperate need of a lick of paint (especially around the pool areas), and a general refurbishment. The management also need to look at the problems with insects.

All in all, this wasnt the best hotel I've stayed in, but it wasnt the worst either. A holiday is what you make of it. The rooms are clean, the pools are clean, the food is ok and the weather is beautiful. The biggest issue for me was the mosquitos.

I'm happy to answer any questions or give more info if anybody wants it.

Date of stay: October 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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3  Thank MarkyLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012

Our first visit to this hotel. As we arrived later than expected - 6 hour delay at Gatwick! we were
offered a snack and drinks in the main restaurant even though it was midnight. Staff very welcoming. Nice large room with fridge with a bottle of water included. You need to top up your water bottles frequently at the water fountains around the hotel - would be nice if there was one in the hotel corridors. Every where was clean, the walkways were washed down every day by the staff. Free shuttle bus to the beach - not pleasant for snorkeling as it is part of the marina. Swimming area is roped off but outside is quite busy with boats and submarines, apparently around the corner is better. As we scuba dive the hotel was our base for breakfast and evening meals. Diving was superb but no sharks, where have they gone? We have our suspicions.
We had a meal '@ Nathans - we asked for the set 3 course meal but was told this was on Mondays only 'I think'?? felt it was a bit of a con as no mention of this on menu. The manager greeted us and asked if we had a reservation which was quite funny as no one was there the whole evening. The waiter tried to make us have steak (most expensive item on menu - about £15) We had a lovely meal of mushroom starter, grilled chicken and icecream to follow around
£7 each with free wine (I think this was from down stairs all inclusive) The all inclusive food was very good with lots to choose from, different themes each night. There was nightly entertainment with a kids program to start then magic, bing, singers, dancers etc.
Nice hotel, needs some up dating but clean, tidy and no funny tummy's and we had ice in our drinks and salad with most meals. Great holiday and plenty of sunshine.

Date of stay: October 2012
  • Trip type: Travelled as a couple
    • Value
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Thank Yv0nneD1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012

this is a very good hotel and in no way am i running this place down.
value wise its a great choice, friendly staff are fantastic, very very clean place and the rooms are all on the large size.
so why not 5 out of five. the staff just seem to be holding back on the fun side and the common sense size. for example if you want a drink, it could be served to you in a variety of ever decreasing measures and plastic cups or at the grill for meat you really have to insist on a portion bigger than a childs. dont get me wrong there is plenty of food available, you just get the feeling that when a member of staff serves you they are instructed to only give the minimum and that just takes the edge off a 5/5.
the hotel position, if you want to walk out the door into a lively area, this is not the hotel for you. its a taxi to anywhere. the taxis are cheap if you dont let the drivers take advantage. old sharm 20el, naam bay 30el and soho square 80el. use them its a great experience.
the pools and the sunbeds are spotless clean and well maintained, lively or quiet pool.
the food is good, brealfast repetative, but everything available from toast to pancakes to cereal. dont expect bacon and sausage you will not get it.
lunch and evening meals, food is varied and you do get a choice, they tend to concentrate a little too much on pasta at the hot food section, where its prepared fresh to you liking, but if the idea is for themed nights and different countries food then pasta is not the worlds only food. dont miss out on the bbq on the terrace outside.
its sounds like im complaining, im not, this is a very good hotel and i would recomend it to friends and i enjoyed myself there, if i had not met an helpful couple the first night, i could have wasted a lot of time and money.
i hope this review is useful for the hotel.

Date of stay: November 2012
  • Trip type: Travelled as a couple
    • Value
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    • Cleanliness
    • Service
Thank andyg2509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2012

We stayed at this hotel 3 years ago when it was a `Three corners Resort' and was very happy with everything. So when we chose to stay there again this October we were expecting the same enjoyable holiday......It wasnt to be, The whole hotel is in desperate need of redocorating. The rooms are dirty. Ours was not swept the whole week of our stay. On our arrival the bedding was so dirty and smelt of BO that I had to put it outside the door. The balcony table and chairs were so dirty we could never sit out. Halfway through the week the 2 pictures were taken off the walls leaving big dirty marks. Some of the staff we recognise from before and are still very helpful but some are quite unhelpful. The head chef is very friendly and takes time to ask people if all is ok and if they are enjoying the food. He appeared most meal times.

Date of stay: October 2012
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Car0l_Vic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2012

This was our second visit to this hotel, the first being a year ago. We were welcomed as return guests with a letter from the manager and a plate of fruit. We were also brought three plates of food each as we arrived after the restaurant had closed. I agree with some previous comments about a big change in staff, there were only two members of staff we remembered from last week - Ehab who worked at the quiet pool / mermaid bar and Ibrahim who worked at the beach bar. The staff were polite but generally not quite as friendly as those last year. We thought the food was pretty good overall and in fact a wider choice than last year. We visited Nathan's for a meal which was worth a visit! We tended to go and get our own drinks in the restaurant, last year orders were taken and drinks were brought to the table instead. The room was kept very clean throughout our stay. The animation team were really friendly and often stopped for a chat. Another difference this year was having to put your name down on a list to go to the beach, save yourself hassle and get a taxi for about £2.50 , well worth it. This year we visited Soho Square which was great for a couple of hours out. The boat trip booked with the man by the hotel shops is also a nice day out. We also flew to Cairo and booked prior to going through 'Sharm life' via the internet - excellent and much cheaper than Thomsons! We enjoyed our time at the St George and would return, however I think I'd like to try somewhere different next time, the hotel could do with a little TLC.

Date of stay: October 2012
Trip type: Travelled with family
1  Thank Welshies594
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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