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“Friendly but dirty”

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Gardenia Plaza Resort
Ranked #214 of 231 Hotels in Sharm El Sheikh
Reviewed 5 June 2014

Me my husband and 2yr old went in May 2014 on our arrival we was greeted by the reception which was very friendly, a guy called smiley took our bags and us to our room, smiley was very nice, the room was a shock, it was grubby, tiles all dirty and the cleaner hardly touched it, we didnt complain due to the beds was clean and that's Alls we was using the room for (sleep) the lobby bar door was glass and in the 10 days we was their that door never got cleaned, their was fag ends on the floor outside and never got swept up and the chairs was filthy, one day they put flowers on the bar and a guy was taking pics for the brochure but do not be fooled by the pics has the photographer was their a few days and they must have a room to store all the props cos it looks nothing like the brochure, swim up pool bar was not open and they even set tables up above the pool bar area with fancy table wear etc just for the photos, entertainment was the same every day, water aerobics and btg time entertainment was nothing to shout about, the staff was friendly but I would never go back has the cleanliness of the place was shocking, if u do go here buy a big plastic cup to take to the bar has they only give u a child sizes plastic cup for drinks

  • Stayed: May 2014, travelled with family
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1  Thank Kmesh O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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126 - 132 of 895 reviews

Reviewed 1 June 2014 via mobile

Front Desk staff were friendly and helpful.bell service is poor,prepare to carry your own bags and find your room,Resort is Huge! 3 swimming pools for kids and adult,kids play grounds,its a very family friendly,restaurants,cafe also.

NO free WiFi, u have to pay!
No beach inside the Resort only swimming pools,free of charge shuttle service from the resort to the beach "which is pretty close to the Resort"
Free of charge shuttle to and from The famous Nema Bay street Market.
I arrived to the hotel in 100F degree weather and i was happy to find the room with Air condition and TV!
shower water pressure is not strong,but it was Ok :)

  • Stayed: May 2014
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2  Thank Basma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

i booked the holiday and paid for a upgraded room £150gbp no point the beds were as hard as the floor my kids got rashes from the dirty water in the shower confirmed by the on site dr, the food is so bad people were ordering in takeaways pools were nice staff were friendly if you bought something from them the animation team did there best but it was total rubbish for the kids my kids had more fun with a pack of cards tbh, don't expect to have a cold drink on this holiday you get a plastic 2 sip cup all drinks are warm and served from bottles left out on the counter even the beer ice machine always was broken you should never feel hungry on an all inclusive we paid £800 to change hotels for hygene reasons as we had 2 young children. this place is a 1 star at the most and I would advise you to book some ware else anyware else just belive this review and don't stay there it is awfull.

Room Tip: don't visit here
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  • Stayed: May 2014, travelled with family
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7  Thank andrew b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

Loved Gardenia. Staff were friendly and the food was very good. So much choice and well presented. I can't understand people complaining for the price you at. The beach is nice with fabulous snorkelling. The only downside is the shuttle bus. We used to walk down in the morning but got the bus back. It was always full with the Russians determined to knock you out of the way to get on first. I can't understand why they didn't run it every thirty minutes rather than hourly. I would definitely stay there again and recommend to anyone looking for a laid back break.

  • Stayed: May 2014, travelled with friends
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Thank Wendy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

Would recommend this hotel & would stay here again. Staff went out of there way to make our stay an enjoyable one. We were very well looked after. Great choice of food & our children ate everything. We lost our babies teddy one night & staff found it & surprised our son with it at breakfast the next day. The staff genuienly wanted to make u happy.

  • Stayed: May 2014
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1  Thank lindsay buckley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

What can you say its the third time my wife and myself have stayed here .it will be the last dont believe it got so bad in a year .the food is no were as good my niece only ate plainl pasta the cakes were dry before you got mango melon in abundance this time oranges and figgs.the bar services is rotten you can only get wine with evening meal not in the bar .so you only get lager or spirit we also seen one man get a glass of lager the barman used the dreggs off 4 bottles.last time the free shuttle bus took you into the middle of naami now it drops you 10-15 minute walk outside of town.yes the beach is closer but nowhere near as good last year you had a swimming pool food drinks now you have another 10-15 walk when the bus drops you off .not ideal if you getting on or if you have young kids .animation team well you might as well just take a pack of card.so many great memories spoilt asi have said can't believe how bad its got in a year.

  • Stayed: May 2014
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Thank micktheturk_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

This was a brilliant holiday made by the beautiful staff members of gardenia plaza. I would go back tomorrow as it was a lovely stay. great food great entertainment, You will not be disappointed at all they have great trips and a small bus journey to a lovely beach where you can do many things example snorkeling boat trips etc

  • Stayed: April 2014
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1  Thank tonywba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gardenia Plaza Resort

Address: Shark's Bay | Airport Road, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#110 Top resorts Hotel in Sharm El Sheikh
#144 Luxury Hotel in Sharm El Sheikh
Price Range: £29 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gardenia Plaza Resort 4*
Number of rooms: 407
Reservation Options:
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Also Known As:
Gardenia Plaza Hotel Sharm El Sheikh
Hotel Gardenia Plaza

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