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1 - 6 of 898 reviews
Reviewed 24 April 2018 via mobile

the room are not clean .. the bathrooms are horrible and dirty .. slow responds for requests .. old furniture and the fridge was not working. there were water drops from the ceiling . and rude receptionists

Stayed: June 2017, travelled with family
6  Thank mariam k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2018 via mobile

Mosquitos. No service. Unclean pools. Electric stoves that actually electrocuted the person cooking. Stinky toilets. 12 channel TV that barely functions. A/C remotes don't function either.
Just avoid until they fix the place, if they ever do properly.

Stayed: March 2018, travelled with friends
3  Thank Ayman A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2018 via mobile

Really from experience, don’t go to this hotel!!
It’s really the worst because of rooms (not clean+ they don’t clean it everyday) seriously the worst food you can eat not for a 4 stars hotel (i was a full board, which means no food i guess) No heated swimming pool (they had many & aqua park) but no one get to it because it was a very cold water
Really don’t committing going to this hotel
P.s; for people asking why i didn’t leave , they didn’t give me this option (I couldn’t get my money back for 5 days) seriously it’s the worst !!!!!

Stayed: January 2018, travelled with family
2  Thank Reem M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2017 via mobile

This hotel should be closed, my wife and I and sister and brother in law all went to the hotel on the 29th November 2017 and we booked out on the 10th December.
The hotel is very unclean, the bar has no glasses and run out of alcohol ( Wine) twice.
The food is not fit for my dog it was terrible the apartment we lived in needed rolling repairs to the hot water,electric,and the shower door. The swimming pool was disgusting, no entertainment and when we made our own the staff ( manager) turned the TVs up full. When we asked for a move we were told that we could move but only to a hotel of there choice and that we would have to pay the Gardenia plaza first. The money remaining would be put into my account 5/6 days later. I thought that was really cheeky so we never got out until three days before our finish date. The hotel was a police çonvention as the president was visiting. There were four brits a hand full of Egyptians and loads of police. We will never ever go to this hotel again. The one positive thing was the Staff there try there hearts out to help you. Very dirty unclean unprofessional and not fit to be a one star never mind a four.

Stayed: December 2017, travelled as a couple
2  Thank Thomas9738
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2017 via mobile

services there is good but it took 2 hours till check in . any way it us not bad. my baby was not be able to sleep well because it is so close to the airport.food there is not bad . shuttle was comming on time . drivers were nice

Stayed: November 2017, travelled with family
Thank juanmarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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