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“best time for 50th birthday”
Review of Sonesta Club

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Sonesta Club
Ranked #116 of 234 Hotels in Sharm El Sheikh
Lenham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“best time for 50th birthday”
Reviewed 20 May 2014

excellent hotel very beautiful and clean. had a very good relaxing week and even so there is quite a lot of russian we meet some very nice english people with whom we had a fab time ,steven heidi and others .the staff could not do more to make u feel like every little thing is not a problem for them from the waiters in restaurant and bar to the person doing your room. too many to remenber all their names. the only let down was the food. always the same and not very appetising. the snacks at lunch time at the pool bar was very good.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
1 Thank eric b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonestasharm, General Manager at Sonesta Club, responded to this review, 23 May 2014
Dear Eric,

Thank you for taking the time to share your experiences with the other readers on this forum and I am delighted you had a wonderful time with us. May I also take this opportunity to wish you a belated 50th birthday from the Sonesta Club team.

Our staff are amongst the best in Sharm and I am very pleased to hear that they welcomed you and served you well throughout your holiday with us. We will pass your warm words on to them. I am also happy to read that you enjoyed the snacks around the pool at lunchtime. Chef ensures his team work hard to produce a variety of interesting and appetizing dishes to cater for all nationalities at the Club, but if there is anything special that you need or you have any special dietary requirements, he will take the time to sit with you and discuss it in more detail in order to provide you with something more to your liking.

It has been our pleasure to host you on this occasion and we hope to see you again soon.

With kind regards,

Medhat Fathallah
Area General Manager
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Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Durham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 May 2014

We have just arrived back from our 8th stay at the sonesta club hotel ( 30th may / 14 April) and there is nothing to add other than if you have not stayed here then your missing out , the hotel , it's staff and all the grounds and pools are top class , there is all ways something to appeal in the restaurant at all meal times for even the pickiest of eaters , Amed naquib who works in the restaurant can not do enough to make you feel welcome and always assists you , we were once given room 604 and liked it so much that we have been given the same room for every returning visit which we call our home from home, and I think some of the staff call us mr mrs room 604 , we like space when we sun bath and at the sonesta there is plenty of this the grounds and gardens are amazing and kept to high standards as are the rooms and public areas , the staff work tirelessly to make your holiday so special , Mahmoud Ali and Rafik a khalek who are bar staff at the tropical pool will look after your every need for refreshments both day and night, and are always willing to talk to you , you can get in to namma bay from the hotel in a taxi for about 25 Egyptian pounds £ 2,50 English , there is shops and wifi cafe with in 5 min walk of hotel , all in all this hotel is in a great place with great staff , it's clean and comfortable and we can not wait to return in the autum for our next visit .

  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank deputy303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonestasharm, General Manager at Sonesta Club, responded to this review, 17 May 2014
Dear Mr & Mrs Room 604,

If the staff can call you this, then I hope you don’t mind me using this name too!

Many thanks for the wonderful review of your 8th stay and I’m so pleased that we still continue to live up to or even exceed your expectations even after all this time. It’s lovely that you explain to the readers what makes a perfect holiday for you and I believe that it is probably an opinion shared by the majority and I’m delighted that we provide that for you.

We will pass your warm words on to the staff who went that extra mile to help you enjoy your holiday and I’m sure they would want me to thank you for recognizing their efforts and we all look forward to welcoming you back to your second home in Room 604.

With kind regards,

Medhat Fathallah
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2014

Don't care what the reviews were, I do things myself and make my own decisions. I've never had a better holiday in my life from start to finish. It was supposed to be a 3 star hotel but was more like a 5 star. The staff were top notch and couldn't make you feel more welcome if they tried. Was treated like royalty throughout the entire 2 weeks. The animation team were brilliant, Adriano and all his team made the Holliday for us with their willingness to please people and bring something different to make it exciting. The staff were absolutely awesome and friendly too, to mention a few by name and hope to see them again next year, Mohammed (the main man), Hassan, Khaled, Osama, Ali, Mahmoud, Zachari, Aemon ,Samir and all the rest, (sorry if I can't remember all your names but you know who you are. Thank you all for a wonderful experience and we'll definitely be back next year. Love all you guys and girls, see you soon, Steve and Heidi form England xxx

Room Tip: Never slept in a more comfortable bed in my life and wanted to fetch it home but baggage allowance w...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank StevenHeidi2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonestasharm, General Manager at Sonesta Club, responded to this review, 16 May 2014
Dear Steve & Heidi,

Many thanks for taking the time to write this review and for sharing your experiences on this forum. We really appreciate the nice words about the staff and we will pass your compliments on to them.

Just to set you right on one point and that it that the Sonesta Club is in fact a 4 star hotel although you may be forgiven for thinking it is a 5* because of all the facilities and the high standard of service.

I’m delighted that you got on so well with the Animation team and we join them in looking forward to seeing you again next year.

With kind regards,

Medhat Fathallah
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 May 2014

just got back from an amazing 10nights staying at the sonesta club! first time in egypt so didnt know what to expect however staying at this hotel exceeded our expectations.. the staff are amazing and make you feel like royalty especially all the staff working at the tropical pool bar they are a credit to the hotel especially mohammed ali who couldnt do enough for us and made our stay that extra bit special...and zakaria (the manager) and the rest at tropical pool bar. The surroundings are beautiful would definitely recommened going round the top pool which is the more modern version of the hotel which is where our room was situated, room 1068 which was perfect location for been around the pool.. plenty of sunbeds which is a bonus. The pools are both massive and have activities such as water polo, aqua aerobics which we didn't take part in but looked like fun!
Rooms were a good size, bit dated however very clean and the maid/cleaners are really friendly and do a really good job we use to have swans etc made for us every morning and flowers brought up and left in our room! balcony looked right out onto the pool so was a gorg view on a nightime with all the pool lit up. When we arrived our air conditioning didnt work and we spent our first few nights absolutely boiling when we were getting in when we spoke to a duty manager who asked how our holiday was going we mentioned it and a few hours late it was all sorted! so make sure you do that if your aircon doesnt feel cool as after it was amaze and well needed!

The food wasnt the best... on the first night we have it a go but it just wasnt great the russians all seemed to like it, but not for us.. we tried it a few times but ended up eating out on a nightime but ate in the hotel breakfast and lunch, breakfast was omlette station which was made infront of you which we had most mornings and was nice.. and obviously other stuff like pastries, pancakes, cereals, toasts etc so that was bearable. In the lunch time we use to eat from the tropical pool bar which served burgers and chips etc.. and altered everyday or could go to the restaurant where there was pizza chips salads too.

On a nightime they altered different themed nights but it was hit and miss we ate at hardrock cafe and a roof top bar which was our favourite and definietly recommened going as it was a roof top bar which served a good selection of food which was a good price!

The location is about a 15/20 min walk through the sister hotel and then on a straight path with few quiet bars and restraunts we didnt mind the walk there however the walk home was abit spooky as its rather dark and not very well lit up so would recommened getting a taxi as it only costs 25LE eg around 2.30/2.50.. taxis are outside the hotel to get into naama bay too which is good as it avoids you having to cross the road to get over to the sister hotel which is very intimidating with taxis beeping constantly at you as your trying to cross the road and it was be daunting due to the surroundings before u get to the sister hotel however it may seem weird at first you get use to it but i would still recommened getting a taxi!

We were one of around 8 english couples staying at the hotel and that was it for british the rest are russians they can be rude but not as made as some people make out on the reviews they seem to go in around 2oclock in the afternoon and its very nice and peaceful from then.. too many morning all inclusive drinks!

Overall would 100 percent return to sonesta club! and thankyou so much to the staff who are just amazing and made our holiday! i was really sad to leave and could of stayed longer than ten nights we will be returning!

Room Tip: ask for pool view and top floor... near tropical bar
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgia l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonestasharm, General Manager at Sonesta Club, responded to this review, 13 May 2014
Dear Georgia,

How lovely to read that you wanted to stay longer. Perhaps next time you’ll book a two week holiday instead.

I’m glad you found the righty pool for you as we do have so much choice in the Sonesta Club as that’s what we believe our guests want. We know full well that different people like different things so we try to offer as many options as we possibly can. The same goes for our food although you preferred to go out in the evening to the bright lights of Naama Bay.

Don’t worry about the taxis beeping. They just compete with other for your business and are perfectly happy for you to say no or just ignore them.

We will let the staff know that they have been complimented yet again and I join them in thanking you for taking the time to write this lovely review.

With kind regards,
Medhat Fathallah
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
1 review
Reviewed 9 May 2014

This was a great hotel and service was spot on the pools are very large and we where there during peak times and it was not crowded at all. Food was a little bland but overall great hotel and decent location.

http://www.carpetcleaninginedinburgh.co.uk/

  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
Thank Jordan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonestasharm, General Manager at Sonesta Club, responded to this review, 10 May 2014
Dear Jordan,

Thanks for taking the time to write this review and for sharing your experience with the readers on this forum.

I’m delighted you enjoyed your holiday at the Sonesta Club and appreciated the amount of space we have. Even when we are close to 100% occupancy it never feels like it. We are fortunate to have some of the best staff in Sharm and we do like to keep our guests happy.

I do hope you will come back and see us again to enjoy a few more beautiful, sunny days by the pool.

With kind regards,

Medhat Fathallah
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 April 2014

My partner and I have just arrived back from the Sonesta club. We had a fantastic time and wanted longer. The staff could not do enough for us. From the cleaners to management , anything you wanted or needed was never a problem for anybody. The animation team were fantastic brilliant superb and everything else you could think of. Yes there were lots of Russians there some were rude and some were really nice and friendly (just like some British). We would recommend this holiday to anybody and cannot wait to return next year RECOMMENDED.

Room Tip: if you want quieter spot but near pool we recommend room1254
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank deborahtyler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonestasharm, General Manager at Sonesta Club, responded to this review, 1 May 2014
Dear Deborah,

Thank you so much for such an emphatic recommendation and the kind words for our staff. I am delighted that you both had a wonderful time and we look forward to hosting you again as soon as possible.

With kind regards,

Medhat Fathallah
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 April 2014

Just returned from our 2nd visit to the Sonesta Club and wish we could have stayed longer. The hotel is fantastic. Special thanks to Sayed (I think this is how you spell it) our room attendant for the wonderful job he did in keeping our room spotlessly clean and for his beautiful art work. Many thanks to the waiters who tirelessly made sure that we were attended to at every meal time, especially to Amr and Ali and not forgetting Mohammed who we managed to see again although only for a couple of days. The animation team were brilliant, big thanks to Yulia and Adriano for the fun times in the pool, and for the entertainment on an evening, you guys really made a difference to our holiday. Simmo - I hope that your leg heals quickly, it was a shame we couldn't see more of you, keep that bubbly personality of yours, you are such a fun character. Hope to see you next time we visit. The newly opened spa is well worth a visit and I can certainly recommend the Cleopatra treatment. This time we tried the Italian restaurant and our first experience was amazing, the food was cooked and presented beautifully. We enjoyed it so much that we booked for our 2nd night, however we were disappointed with our 2nd visit. The food was not as good as our previous meal and to be honest was very greasy / oily, so this did spoil things a little. We did attempt to go to the Sonesta Beach Hotel over the road on one occasion but there were no sun lounges available and found the beach to be very overcrowded. Maybe you have to be a very early riser to find a good spot. We did notice that this year there wasn't as many English as in our previous visit, the staff all love the English and can't do enough for you, so calling all you Brits out there to stay at the Sonesta Club Hotel - I'm sure you'll have a fantastic time and won't be disappointed. We had an amazing holiday, thank you to all the staff and not forgetting Walid our Thomas Cook holiday Rep.

  • Stayed April 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Jayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonestasharm, General Manager at Sonesta Club, responded to this review, 30 April 2014
Dear Jayne,

Many thanks for the “fantastic” recommendation to all the Brits out there. I’m sure that when they read such glowing reviews as yours they will be flocking in to Sharm and to the Sonesta Club.

Thanks also for the kind words for the various members of staff you mentioned – they will be delighted to see their names in print and I join with all of them in looking forward to welcoming you back again soon.

With kind regards,

Medhat Fathallah
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sonesta Club

Property: Sonesta Club
Address: Naama Bay | 2 Sonesta Club Drive, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#65 Romantic Hotel in Sharm El Sheikh
#71 Family Hotel in Sharm El Sheikh
#74 Spa Hotel in Sharm El Sheikh
#101 On the Beach Hotel in Sharm El Sheikh
#103 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sonesta Club 4*
Number of rooms: 409
Official Description (provided by the hotel):
On the fashionable Naama Bay, the Sonesta Club Sharm El Sheikh overlooks the Red Sea and the South Sinai peninsula's desert and mountains. A traditional Nubian-style resort, the property is surrounded by landscaped gardens and dramatic pool areas. Known as one of the best Red Sea Resorts, Sonesta Club Sharm El Sheikh with 409 unique guest rooms, the hotel is located in Naama Bay and shares its beach with Sonesta Beach Resort & Casino. Sonesta Club has one of the largest aqua parks in Sharm El Sheikh; in addition, it has two great main pools divided into seven pools and a Diving Center. The hotel also offers an open air jacuzzi for the relaxation of its guests. There is also a children's program for the younger guests. Guests can pamper themselves with a sauna, steam bath or Jacuzzi, work out in the Club's fitness center or relax with massage treatments in the health spa. The Club offers several fine dining options! ... more   less 
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Also Known As:
Sonesta Club Sharm El Sheikh - Naama Bay Hotel Sharm El Sheikh
Sonesta Hotel Sharm El Sheikh
Sonesta Sharm El-Sheikh
Sharm El-Sheikh Sonesta

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