As a returning guest I was shocked at the state of the quiet pool.It needs total refurbishment!The steps are in a dangerous condition and there were nails protruding through the wooden flooring next to the pool bar.The staff at this hotel are fantastic and that is perhaps why people return regardless of the outdated rooms.I have mobility problems and this is not the best hotel if you have these problems.Having been here before I still came back because I made so many friends among the staff.The food is of a high quality and plentiful,however,it is repetitive if you are there for two weeks.The main restaurant can be hectic at peak times,especially with the Russian guests pushing and shoving.Sadly they do not know how to say please or thank you even though those words do appear in their dictionary.Most of the entertainment is directed to the Russians but there is a Brit pub quiz organised by the hard working animation team,Jo,Stephanie and Jo-Jo.While you are here you must try the Italian restaurant,Neapolitana.If you have a special celebration while there they will make it a great night.Again the food is good and the service is great.You need to order your food at the restaurant the morning of the evening you want to dine.The Barracuda restaurant is the one for guests who like seafood,at extra cost.It also does lunch and is a much quieter alternative to the main restaurant.The Italian also has sandwiches and burgers each afternoon from three o'clock.Maghed at the activity pool bar is an absolute diamond,he is the jewel in the crown of this hotel.The staff work so hard and they are eager to ensure that you have a great holiday.The hotel has two pools.The activity pool is nearest to the beach and can be very boisterous and loud.The quiet pool,or the British pool as it some times called,is nearest reception,the main dining room,lobby bar,uptown bar and the few shops in the arcade.In all of their publicity they stress the fact that there is a QUIET POOL.Unhappily that is not the case.As I wrote earlier I am a returning guest and I was aware that there was a quiet pool and that was one of the main reasons I returned.This year that was not the case!There were British families running around screaming,diving into the pool,bombing and throwing each other in.After complaints to the animation team,Thomsons rep and management they were given a letter regarding their behaviour.It stopped for a few hours and then they returned to their rowdy ism.Unfortunately the Russian guests took their lead from the Brits and the quiet pool was anything but quiet.The offending families were told that we complained and they made the second week of our holiday very uncomfortable with their dirty looks and whispering.Be aware that the hotel cannot guarantee the pool will be quiet.To top our holiday off our autistic son had his collectors item Star Wars t shirt stolen from our room.The fact that he paid for it himself made it seem worse.We complained to the hotel and they eventually got back to us two days later.They said that they had spent two days looking through the laundry as they felt it had been wrapped in the sheets as they stripped it but the pyjama bottoms it was with didn't.They said they would continue to look but after five days it didn't reappear.I am left with the assumption that the t shirt was stolen by the room cleaner.This holiday has been the worst experience ever whilst abroad.One of the highlights is a visit to see Minaret in the handbag shop in the hotel arcade.He will help you with Arabic phrases as will most staff.If you can learn to say please..min fadlak and thank you...Shokran,the staff will be so pleased.It pains me to write this review as I have made many friends at this hotel over the last two years but I must be honest about my experiences in order for other travellers to read prior to making their choice of hotel.Other guests at this hotel may not have had the same experiences as me but this is all true.
- Official Description (provided by the hotel):
- Situated in Nabq Bay, overlooking Tiran Island, the Nubian Island Resort Hotel is unique in its architectural Nubian elegance embraced by the spectacular land and seascapes of Egypt Sinai Peninsula. ... more less
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- Also Known As:
- Nubian Island Sharm El Sheikh
- Hotel Nubian Island