For the price we paid we couldn't really complain.
The rooms where basic (we were in the un refurbished part by the main pool) our first room we were in had a broken door and no hot water so we requested to be moved which they did after three vists to reception. I would personally request to go in the newer part near the quiet pool as many people got moved over there and said it was better. It had air conditioning, a fridge, a tv and wardobe. No hair dryer or safe in either rooms.
The pools where clean although it was a struggle to get a sun bed as the pool guy seemed to only reserve them for certain people.
The food is basic, breakfast you can have a omelette with what you wanted (cheese,tomatoes,onion) which was nice or toast (the toaster was broken and needed tongs to get the bread out which is dangerous), beans, cereal etc. Lunch was pizza, chips, hotdogs, salad, burgers or pasta made with what you want. Dinner was the worst meal it was raw chicken (which my partner got ill from) beef, pototoes, veg. All the meals were repeated daily and it got very boring.
The drinks where served from bigger bottles and if they were supposed to be fizzy they were always flat and warm. They cups weren't washed properly but it didn't bother us to much. All inclusive finished early at 10 which is a shame as the entertainment didn't start till 9. The vodka was undrinkable so I stuck to the beer which was nice.
The animation team where excellent they always made us feel welcome and was never pushy! They tried there hardest to get everyone involved with darts, water volley ball, games in the evening and nights out. We went with them on two nights out and enjoyed them both and felt very safe. Also the shisha tent was nice to go to, the guy there was very nice and helpful. There wasn't a table tennis table which it says in the description which we was gutted about! If you do go to Naama bay go with the hotel taxi as a few guests got ripped off by taxi drivers.
Excursions we only booked with our rep Ahmed who was very helpful and trustworthy. We went quad biking and on a boat trip an we enjoyed both. He also sorted us out with the doctor as we had quite bad mosquito bites so if you do get bitten go to the doctor!
All in all it's a good basic hotel for what we paid we are more than happy with our holiday. The only major problem is the food! The staff where very helpful and so friendly and they do work so hard but are always smiling.
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- Also Known As:
- Grand Viva Sharm Hotel Sharm El Sheikh
- Falcon Hotel Viva Sharm
- Falcon Hotel Sharm El Sheikh
- Falcon Inn Viva Sharm El Sheikh