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Viva Sharm Hotel
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Reviews (820)
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513 - 518 of 820 reviews
Reviewed 9 October 2013

We have stayed at Viva Sharm in September 2013 and had the best holiday ever. The hotel is great and the staff is just amazing, they were all very helpfull and always smiling. The rooms are big and clean, with great towel art created daily ( We even had fresh flowers brough in a couple of times), there are three pools so no crowds, water cleaned daily, and more than enough sun loungers. The food was also amazing, I've read in previous reviews that some people complained about it, but in my opinion it was excellent. There was always a choice between fish, chicken and beef, plenty of different salads and vegetables, several different types of bread and soup- so everybody can find something for themselves. I cannot praise the staff enough, they were always ready to help, remembered what drinks we liked and gave us many precious tips about Sharm and how to handle annoying locals ;) The animation team made sure that we are having fun and we did! Also, the coral beach- Farsha is absolutely stunning. There is a free shuttle bus going there twice a day but you can also take a cab for about £2. While you are there go to Farsha Mountain Lounge- it is a place to be, with its great cocktails and stunning views. We got engaged there and will definetely come back and once again we will stay at Viva.
So, to summarise: If you expect Hilton standards- go to Hilton. But if you fancy great holiday, with friendly people (both staff and rest of the guests) and you don't want to pay through the nose- choose Viva Sharm!

Room Tip: Had a ground floor room near two pools and found it great, during the day it was so close to the pools and during evening we could watch the animation shows from our balcony.
  • Stayed: September 2013, travelled as a couple
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5  Thank Silvers7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viva_Sharm_12, Director of Sales at Viva Sharm Hotel, responded to this reviewResponded 25 October 2013

Dear Lovely Guest,

Really i don't know or the way to thank you so much for your review ,,, it's really so nice to feel that you saw closely how we improving day after day to let our guests more and more satisfy ,, i appreciate each word you mentioned and hopping that you will keep your promise to be with us again when you will decide to visit Sharm again, on behalf of Viva Sharm Management and staff i would like to thank you so much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013 via mobile

I have to put a review about this hotel even though I stayed back in May and really want to come back here!!!

We loved ehab aka bob and ive just read a review about him and it reminded us just how good this hotel is and how the staff are with you from the bar staff to the entertainment they are all amazing!

I need to start a get me back to viva sharm fund!

  • Stayed: May 2013
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2  Thank Angela F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viva_Sharm_12, Director of Sales at Viva Sharm Hotel, responded to this reviewResponded 25 October 2013

Dear Lovely Guest,

Really i don't know or the way to thank you so much for your review ,,, it's really so nice to feel that you saw closely how we improving day after day to let our guests more and more satisfy ,, i appreciate each word you mentioned and hopping that you will keep your promise to be with us again when you will decide to visit Sharm again, on behalf of Viva Sharm Management and staff i would like to thank you so much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

Me and my boyfriend stayed at viva sharm from 24/09 till 01/10. From reading all the reviews we were unsure what to expect as some of the reviews were not good. As soon as we arrived we were both very impressed. Straight away one of the hotel staff took our bags to our room and offered us a drink. During our stay the service we recieved was outstanding. The staff work so hard and never fail to have a smile on their faces. We made friends with two staff in particular Hassan and Ehab they were very lovely, and couldnt do enough for us. Hassan also came with out with us one evening to the old market. There are two pools ones very quiet and the other pool was noiser. There are men who will try and sell trips, newspapers, henna and photo shoots etc. The food was fine, there could be imporovements but me and my boyfriend always found something we liked the taste of. I will deffinitely be returning to Viva sharm :)

  • Stayed: September 2013, travelled as a couple
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Thank Victoria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viva_Sharm_12, Director of Sales at Viva Sharm Hotel, responded to this reviewResponded 25 October 2013

Dear Lovely Guest,

Really i don't know or the way to thank you so much for your review ,,, it's really so nice to feel that you saw closely how we improving day after day to let our guests more and more satisfy ,, i appreciate each word you mentioned and hopping that you will keep your promise to be with us again when you will decide to visit Sharm again, on behalf of Viva Sharm Management and staff i would like to thank you so much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

For the price we paid we couldn't really complain.

The rooms where basic (we were in the un refurbished part by the main pool) our first room we were in had a broken door and no hot water so we requested to be moved which they did after three vists to reception. I would personally request to go in the newer part near the quiet pool as many people got moved over there and said it was better. It had air conditioning, a fridge, a tv and wardobe. No hair dryer or safe in either rooms.

The pools where clean although it was a struggle to get a sun bed as the pool guy seemed to only reserve them for certain people.

The food is basic, breakfast you can have a omelette with what you wanted (cheese,tomatoes,onion) which was nice or toast (the toaster was broken and needed tongs to get the bread out which is dangerous), beans, cereal etc. Lunch was pizza, chips, hotdogs, salad, burgers or pasta made with what you want. Dinner was the worst meal it was raw chicken (which my partner got ill from) beef, pototoes, veg. All the meals were repeated daily and it got very boring.

The drinks where served from bigger bottles and if they were supposed to be fizzy they were always flat and warm. They cups weren't washed properly but it didn't bother us to much. All inclusive finished early at 10 which is a shame as the entertainment didn't start till 9. The vodka was undrinkable so I stuck to the beer which was nice.

The animation team where excellent they always made us feel welcome and was never pushy! They tried there hardest to get everyone involved with darts, water volley ball, games in the evening and nights out. We went with them on two nights out and enjoyed them both and felt very safe. Also the shisha tent was nice to go to, the guy there was very nice and helpful. There wasn't a table tennis table which it says in the description which we was gutted about! If you do go to Naama bay go with the hotel taxi as a few guests got ripped off by taxi drivers.

Excursions we only booked with our rep Ahmed who was very helpful and trustworthy. We went quad biking and on a boat trip an we enjoyed both. He also sorted us out with the doctor as we had quite bad mosquito bites so if you do get bitten go to the doctor!

All in all it's a good basic hotel for what we paid we are more than happy with our holiday. The only major problem is the food! The staff where very helpful and so friendly and they do work so hard but are always smiling.

  • Stayed: September 2013
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2  Thank getawayfishy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viva_Sharm_12, Director of Sales at Viva Sharm Hotel, responded to this reviewResponded 25 October 2013

Dear Lovely Guest,

Really i don't know or the way to thank you so much for your review ,,, it's really so nice to feel that you saw closely how we improving day after day to let our guests more and more satisfy ,, i appreciate each word you mentioned and hopping that you will keep your promise to be with us again when you will decide to visit Sharm again, on behalf of Viva Sharm Management and staff i would like to thank you so much and regarding the small issues we are working on and what you mentioned will be solved soon ,,, thanks so much

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Reviewed 3 October 2013

I have returned from a two week holiday from Viva Sharm 14/09/13 - 28/09/13.

We had an amazing holiday and cannotfault the hotel.

Ehab who works at the quiet pool is one of the most amazing men that work at viva sharm, he places towels on your sun loungers and there was never ever a problem getting them throughout our entire stay there, he looked after us every day and always had a laugh with us, He works so so hard and does such long days he deserves a pay rise!

Hassan (Frodo) was on the pool bar during our stay and again was such a nice person to be around, he was so helpful and like Ehab went out of his way to make you feel welcome and join in with the banter around the pool, he again works so hard and i feel should also be recognised for his hard work.

One thing that does need to be changed for the workers is their uniform in the blistering heat, they are expected to wear black trousers and long sleeve shirts in 40 plus degree heat and they get very uncomfortable, so please, who ever is in charge of that please give them alternative clothing for hot months.

Ahmed in the restaurant is an absolute character and had us laughing so mich during meal times, he also needs to be recognised for his work, along with both Mohammeds. The staff are amazing at this hotel.

The food is ok at the hotel, could be better but could be a whole lot worse and i am a really fussy eater but i still managed to eat everyday so that says something.

The entertainment at the hotel is ok, however, at the start of our second week Veedo had to go elsewhere, he is the DJ and it went downhill, this is no fault of the hotels or of Veedo's but he was awesome and always got you involved. Meemo was great and who stood in whilst Veedo was away and it soon picked back up. Veedo was great and really lovely so i hope he returns soon.

Amir who is one of the managers at the hotel was amazing and always spoke to you and asked if you had any issues, and if you did he would sort them out really quickly. For example, a really rude animation guy called ali was at the hotel for one day and spoke to guests and other staff memebers really rudely and was so abrupt, needless to say he was at the hotel for one day and Amir got rid. Well done Amir for that!!

There is a lovely place just near the hotel if you come out and turn left that has fairy lights outside that has free wifi and food is gorgeous and so cheap, i highly recommed there too.

McDonald's and KFC delivery untill four in the morning if you fancy that.

Sam who sells water sports excursions is awesome and his trips were great, parasailing was amazing along with other water sports, he is trust worthy and highly recommened him.

Farsha beach is wonderful for snorkeling and is a must however there are around 100 steps to get to beach so should be avoided by those with mobility problems.

An amazing place with such an amazing bunch of staff at location.

We have made some wonderful friends with other holiday makers who we will continue to keep in contact with.

Thank you Viva Sharm for our stay and making our holiday as two people so great before we come three in April :-) xx

  • Stayed: September 2013
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2  Thank Gizmo_22_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viva_Sharm_12, Director of Sales at Viva Sharm Hotel, responded to this reviewResponded 6 October 2013

Dear Lovely Guest,

Really i don't know or the way to thank you so much for your review ,,, it's really so nice to feel that you saw closely how we improving day after day to let our guests more and more satisfy ,, i appreciate each word you mentioned and hopping that you will keep your promise to be with us again when you will decide to visit Sharm again, on behalf of Viva Sharm Management and staff i would like to thank you so much.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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