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“Good hotel, lovely, helpful staff with nice rooms.”
Review of Falcon Hills Hotel

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Falcon Hills Hotel
Ranked #80 of 234 Hotels in Sharm El Sheikh
Certificate of Excellence
Portsmouth, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good hotel, lovely, helpful staff with nice rooms.”
Reviewed 17 February 2014

First time in Egypt and wasn't sure what to expect. At first I thought the hotel was tatty but on settling in it was very good value for money. The food was good even if a little short on meat but always nice. Most of the staff were excellent, Osama was an absolute star, nothing ever too much to ask. Shareef kept our room clean with clean towels daily and amusing sculptures! The hotel was a little out the way but only £3 for a taxi into Naarma, which suited us better as not ones for nightlife snd being hassled, the beach was about a 1/4 mile walk and had a beautiful reef to snorkel around. All in all, excellent value for money.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suet1701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarwaSoliman, E-Commerce Manager at Falcon Hills Hotel, responded to this review, 18 February 2014
Dear Variable Guest,
Thank you for visiting Trip Advisor. I would like to take this opportunity to express my sincere appreciation for taking your time and write your positive comments about your recent stay at Falcon hotels Sharm El Sheikh.
It is always a great pleasure to receive feedback from satisfied guest. Our goal is to exceed our guests' expectations at every opportunity; such comments are very valuable for our team as they represent a very important tool of measuring our performance and improving our level of services where necessary.
Thank you once again for your feedback and we look forward to welcoming you back at Falcon hotels Sharm El Sheikh Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (334)
Date | Rating
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English first
Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 February 2014

No doubt we got more than we paid for ! We had the all inclusive package. Great service, good food( if you are not much of a meat eater) .Very relaxing. No silly confrontation with the hotel staff.
You can spend a good time in the resort without sweating too much. :) Five stars for the service!
Nice area nice people. Clean rooms!EXTREMELY COMFORTABLE BED! We will come back- just wait for us!!! Laine and Jack :)))

Room Tip: Make sure you got a bed in your room :)
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarwaSoliman, E-Commerce Manager at Falcon Hills Hotel, responded to this review, 18 February 2014
Dear Laine and Jack

We are thrilled to learn that your enjoyed your stay at Falcon Hotels Sharm El Sheikh and that we succeeded to make your stay a true memorable one.
I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.
We look forward to welcoming you back at Falcon Hotels Sharm El Sheikh Resort.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kettering, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 February 2014

I booked this holiday for me and my partner and stayed here in November 2013. The hotel is clean, staff are friendly and helpful the only thing that I was a little disappointed with was the food in the evening but I am a fussy eater at times. The room was lovely and the cleaners made animals out of towels for us to return to. We loved it and you get what you pay for! Definitely returning this year. I would recommend this hotel for anyone looking for a quiet and chilled out holiday. The beach is just down the road which you can walk to and there are frequent free bus journeys to another beach about 10 minutes away.
All in all I give this hotel 9/10....very happy with my stay :)

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank michelle w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarwaSoliman, E-Commerce Manager at Falcon Hills Hotel, responded to this review, 18 February 2014
Dear Guest,

Your feedback underlines a wonderful experience and we are grateful for your recommendation and I appreciate your comments about our staff friendliness.
We wish to have the opportunity welcoming you once again and very soon in Sharm El Sheikh - Egypt.

Best Wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 February 2014

we have recently got back from falcon hills and would like to say.... it was ace! although the hotel is a bit dated the staff are fantastic! naming osama restaurant, celic (alex) bar.. rio,ouzo and mo all animations team and many many more! this was our first visit to sharm el sheikh and i would defiantly go again we were made to feel very welcome and if i had any query's they were answered very quickly and was given lots of local advice from the hotel taxi driver... who was a very honest man! :) i must say the cleaner was a very happy chappy... although i didnt get his name our room was cleaned every day with amazing towel designs everyday making our stay a little more special.... my husband celebrated his 50th birthday their.. and the cake that was made was the best my husband had ever tasted! (although i wont be making him another may i just say ;) lol !) all the restaurant staff sang to him... also me n the sister in law got the spa package £55 in that we had... sauna x 2, steam room x 2,Jacuzzi x 2 full body massage x 2,a full body scrub and a Turkish bath (wow) .... Honestly i would defiantly recommend.. very relaxing and stress free holiday.... apart from the hassle when visiting the markets which made me feel uneasy but soon realized this is because their have so much competition between each others business... always remember to barter! ...but all in all the hotel/staff was fab!... :)

Room Tip: ask for a room at the back pool! thats what i got told!
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Leanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarwaSoliman, E-Commerce Manager at Falcon Hills Hotel, responded to this review, 18 February 2014
Dear Variable Guest

Thank you very much for choosing to stay at Falcon Hotels and for taking the time to write your review.
The entire team is very happy, that we could provide you with a wonderful holiday and you really enjoyed our service along with our culinary and recreational offers.

We are already looking forward to welcoming you back soon to pamper you again with our hospitality.

Thank You & Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartlepool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 February 2014

This was our 7/8 visit to this hotel and apart from my sister having a problem on our arrival which was dealt with by Mr Ayman our arrival was as usual. We were met by Osama with a drink and led to our room which we had 4 of, the holiday was as normal friendly and clean. The animation team were not much good and as it was winter the pools were cold. We were there for Xmas and new year, the Xmas meal was ok but the new year extravaganza was AMAZING the food was fantastic everything on amazing display tables. Our hotel taxi man was fantastic as were Kareem karim taymar Osama and atia all from restaurant and as usual Ayman the pool man was great. Osama was so helpful even bringing me food to my room when I was a little unwell, We were a party of 9 from 7 months to 54 and we had great time if you want a hotel that's friendly this is the place. Thanx Karen and mark Wilson x

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karen171062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarwaSoliman, E-Commerce Manager at Falcon Hills Hotel, responded to this review, 18 February 2014
Dear guest,
It is always a pleasure for us to welcome back our regular guests and very happy to know that you enjoyed your stay with us.
We would like to Thank you that remember our staff names who were very happy when sharing your comments with them.
Looking forward to see you back soon at your second home in Sharm El Sheikh.
Thank You & Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level Contributor
81 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 12 February 2014

My wife and I stayed here in February 2014 whilst I did my PADI Open Water Diving course.
The hotel is very clean and smart looking both inside and out.
On arrival we checked in which was very easy and straight forward, the staff on reception were friendly without being over the top.

Our room was on the ground floor and was very clean and light, had a large fridge, TV (with a couple of English channels), air con, hair dryer etc. The room was cleaned daily and the towels were changed at the same time, the cleaner was cheerful and friendly and took the time to make up some towel art for the bed each day, a nice touch.

My wife used the spa and thoroughly enjoyed a full body massage, good value for money.

There are two pools, one at the front which has music playing in the background (again nice without being over the top) and another pool at the rear of the hotel with no music.
Both the pools are immaculate, very clean with adequate sun loungers provide, the hotel operates a system where you are given a credit card type token (all free), you exchange these for a towel each day, take back the towel, you get the card back etc. You can take the towels down to the beach each day if you like.

Breakfast was good, cereal, fruit, beans, eggs etc etc lots of different breads on offer.
You could have pancakes and omelettes made to order all washed down with fruit juice and tea / coffee.
We stayed Full Board so I can't comment on the lunch, but on the last day we stayed by the pool, and it looked pretty good.
Evening meal was again very tasty, soup, salad, chicken / beef and fish with a selection of vegetables, potatoes or rice. There was also pasta on offer in you preferred it.

The food was tasty, hot and looked good. The crockery was spotless and had no signs of wear (unlike some places).

The hotel has Wi-Fi, you have to buy a token at Reception (about 25 Egypt pounds (two fifty sterling) for 1 hour), we found that they only really gave a good signal if used in the reception area.

If you want to go out to the Old Sharm Market or a trip to Nama Bay, I would recommend using the hotel taxi service, very reasonable prices with the option of a return journey in the price.
Really cheerful driver, always back at the time he said he would be.

Overall, a great stay at a really good hotel, clean room, great pool and good food, what more could you want ?

In the words of "Arni" ........ I'll be back !!!!!!!!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarwaSoliman, E-Commerce Manager at Falcon Hills Hotel, responded to this review, 18 February 2014
Dear valuable Guest,
We are more than glad, that we with our service and facilities could provide you a Fantastic stay upon your last visit, which gave you a great impression, so that you are planning to come back again.
It will be our great pleasure to host you soon again for another fantastic time at our resort and all our team is looking forward to welcoming you back.
We look forward welcoming you again and wish your loved ones and you an excellent upcoming season!
On Behalf of the Management & Staff , Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2014 via mobile

This was our 2nd visit to falcon hills and it was as good as the first time we took our 4 year old grandson with us and he had a fantastic time the staff were fantastic they remembered us from our first visit and made us feel like we had never been away special thanks to Osama Sadek Kareem and Abdo for making my grandsons holiday special the only thing I found not as good this time was the food it didn't seem as good as last time except for the chicken pie which was delicious and big thanks to the chef for making me one to myself it was my birthday while I was there and the birthday cake was fantastic thank you we met some brilliant people while we there and we will remember them always all in all we had a great time and will definatly be returning very soon

Stayed February 2014
Helpful?
1 Thank Jane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarwaSoliman, E-Commerce Manager at Falcon Hills Hotel, responded to this review, 12 February 2014
Dear Jane
Thank you very much for taking the time to write your feedback following your recent stay here at Sharm El Sheikh.

We were delighted to know that you had a great holiday and it will be a real pleasure to pass on your thanks to the team members who will be delighted to hear from you.

Thank you very much for drawing our attention to the above comments that you have mentioned and I will share them with the concerned to ensure corrective action is taken.

We truly appreciate sharing your kind review with us and very much look forward to having the pleasure of welcoming you back sometime soon.
Thank You & Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Falcon Hills Hotel

Property: Falcon Hills Hotel
Address: Um El Sid, Sharm El Sheikh BP 310, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #80 of 234 Hotels in Sharm El Sheikh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Falcon Hills Hotel 3*
Number of rooms: 136
Official Description (provided by the hotel):
Ras Um El Sid Plateau, The Famous Under Water Park For Scuba Diving And Snorkeling.350 Meters From Amphoros Beach And Diving Site, 05 KM South Naama Bay And 17 KM To Airport. ... more   less 
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